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Houston - Customer Service
Full Time
10/19/2021
Houston, TX 77002
(0.5 miles)
$16.00 to $19.00 / hr
iQor is looking for strong Inbound Sales Representatives to support the industry leader in mobile insurance, technology, and support.
We are hiring a team of Inbound Care / Sales Representatives who will be handling inbound calls from existing and prospective customers. Representatives on this team will use available tools, skills, and resources to answer questions regarding coverage, troubleshoot and resolve customer issues ALONG WITH using every contact opportunity to upsell applicable products and services. The goal is to ensure every call provides our customers with an exceptional experience and educates them on additional options available to them.
Specific performance goals will be set for this team and will include individual attendance, productivity, survey/quality, and sales close rates based on call types handled.
Earn up to $19/hr.* following the 2-week training period.
For this position, pay begins at $16/hr. ($14.50 base wage + $1.50 work in office differential) + $3/Hr. shift differential for evening (after 7pm) and weekend hours (Sat & Sun) + monthly incentive, performance recognition and pay increase potential based on attendance and performance. Representatives should plan to work on-site for new hire training + OJT and initial production but will be eligible for work-at-home based on meeting minimum performance + attendance. Most representatives are on-site for their initial 45 – 60 days before meeting these requirements. If at any time, you transition to work from home, you will forfeit the work in office premium and your base wage will be $14.50.
Schedule: Training hours – Mon – Fri - 1pm to 10pm CST Production hours - 1pm to 10pm CST (one day off the weekend and one weekday)
Responsibilities Primarily responsible for handling inbound customer inquiries regarding lost or damaged devices. Representatives will review customer accounts, plan / coverage and work with tools and resources to process device returns, upgrades and resolve customer issues. Representatives will use skills and positioning of benefits to engage and educate customers on the technology / device they have and promote device upgrades, protection, and tech support solutions Representatives will be expected to use a professional sales approach on each call, greeting each customer with enthusiasm and confidence! Representatives must strive to meet or exceed contact center Efficiency, Sales & Quality metrics while providing a professional and consistent customer experience. Representatives must demonstrate active listening skills and the ability to be assertive in position product/service benefits with a goal of engaging the Customer, identifying the need, and providing a solution that includes selling upgrades &/or additional services. Must be motivated and able to work in a team environment. Able to work with your team members to meet individual and team level sales performance, quality, and productivity expectations. Can be counted on – Is reliable and self-motivated in managing call efficiencies. Work to drive first call resolution and take true ownership of customer needs and issues. Deliver amazing customer service by connecting with your customer and demonstrating a caring and empathetic approach during each engagement.
Benefits: Job Perks Monthly Bonuses Quarterly reviews and raises based upon performance. Career Development and Management Training Travel and Entertainment Discounts Comfortable work environment – no standing for long hours Full health benefits after 45 days Paid time off after 90 days. 401K Tuition reimbursement Referral Incentive Program
Qualifications: Contact center or retail experience in Service and or sales environment. NOTE: Inbound or Outbound sales experience a PLUS! Must be goal oriented, assertive/competitive mindset and ready to overcome obstacles to meet and exceed goals o Demonstrate strong problem-solving / Sales skills. Must be able to engage a customer and overcome objections with confidence. Self-motivated and able to adapt and comprehend changes in business processes or procedures. Detail oriented – Bring a thoughtful approach to maintaining data accuracy and performance standards. Open and receptive to coaching – Able to take feedback and implement coached behaviors to improve performance results. Physical attendance is key to success and necessary to meet objectives. A criminal background check will be conducted Other duties or skills may be assigned based on Program needs Education Requirement Minimally – High School Graduate/GED equivalent / Additional education a plus
Physical Requirements Speak and sit for extended periods of time. Stand and walk or otherwise traverse occasionally to be accessible to the production floor. Exert at up to 10 lbs. of force to push, pull or otherwise move objects. Have close visual acuity to perform activities such as: preparing and analyzing data and/or documents; and/or viewing a computer terminal.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.
Full Time
9/26/2021
Houston, TX 77002
(0.6 miles)
$13.50 to $17.50 / hr
iQor is hiring representatives who will provide excellent service to our customers over the phone. Qualified applicants will have a stable work history in retail, food service or a call center environment.
Earn up to $17.50/hr.* following the 2-week training period.
*Pay includes $4.00 per hour differential for evening (after 6:00pm) and weekend hours. Base pay starts at $13.50.
Responsibilities Handle customer inquiries about lost or damaged devices Process device upgrades and resolve customer issues. Engage with customers to understand their technology and promote protection/tech support solutions. Maintain data accuracy and performance standards.

Benefits:
Job Perks Monthly Bonuses Quarterly reviews and raises based upon performance. Career Development and Management Training Travel and Entertainment Discounts Comfortable work environment – no standing for long hours Full health benefits after 45 days Paid time off after 90 days. 401K Tuition reimbursement Referral Incentive Program
Qualifications: 6 months customer service experience (call center, retail, or food service). HS Diploma or GED/equivalent Computer literacy and typing skills of 25 words per minute. Self-motivated and able to adapt and comprehend changes in business processes or procedures. Criminal record check
COVID-19 precautions Remote interview process Personal protective equipment provided or required.
BE MORE WITH IQOR We handle almost 100 million customer interactions a year at more than 40 locations around the world. As a customer interaction professional, you will use the newest technology and your own excellent communications skills to retain customers for the most well-known, trusted brands in the world. We will help you reach, stretch, and realize your potential. GROW MORE with your own customized career path. LEARN MORE with award-winning training. EARN MORE with industry-leading compensation.
And CARE MORE in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. OUR PRODUCT IS SERVICE, OUR STRENGTH IS PEOPLE. YOUR NEW CAREER AWAITS. APPLY NOW!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran.
Part Time
10/25/2021
Pasadena, TX
(10.8 miles)
Answers questions, identifies and directs customer to building materials and supplies in the yard and warehouse.Cuts lumber, screening, glass, and related materials to size requested by customer.Operates forklift safely and effectively to load, unload and move materials in the yard and warehouse.Assists customer in loading purchased materials safely and accurately into customer's vehicle. Verifies load ticket to ensure accuracy with purchased materials.Follows established loading and ticket procedures as listed in the Standard Operating Procedures.Informs store management or personnel of any customer complaints or requests in a timely manner.Listens to and resolves service complaints.Loads product on to store delivery trucks for delivery and transfer.Moves materials and supplies from receiving area to yard or warehouse.Marks prices on merchandise signs or labels according to current system prices.Square stacks materials on display to maintain safe and orderly conditions in all areas on a daily basis.Covers exposed materials, when required, to prevent weather damage.Assists with unloading deliveries as needed.Performs routine safety check on forklifts according to company guidelines.Maintains the cleanliness and appearance of the yard by keeping ground free of clutter including bands, chocks and trash.Maintains inventory and displays within assigned area to merchandising standards by stocking, facing, straightening, and cleaning or any other task necessary to maintain appearance and salability of items.Performs routine customer vehicle audits, when assigned, for loaded merchandise when customers are leaving the lumberyard by matching what has been loaded to what was purchased on the loading receipt.Complies with all company safety standards.Follows Standard Operating Procedures while carrying out the responsibilities of position.Attends all store meetings and training sessions.McCoy’s is an equal opportunity employer. Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodations in the application and/or interview process should contact a representative of the Human Resources Department.
Full Time
10/11/2021
Houston, TX 77032
(14.8 miles)
YOUR NEXT OPPORTUNITY IS NOW BOARDING: Join OTG as a Bartender now and drive a new type of hospitality. Explore career opportunities in a unique hospitality environment with some of the industry's best compensation and benefits, including PTO, Healthcare and a competitive 401k match.
You may be eligible for up to $750 in sign-on bonuses.
WHAT IS OTG? OTG has revolutionized the hospitality industry by pushing the boundaries of excellence. With more than 300 in-terminal dining and retail locations across 10 airports, OTG and its 5,000+ Crewmembers serve millions of travelers each year.
WHY OTG? By joining our team, you’ll discover endless opportunities to explore, learn and realize your greatest potential in some of the most exciting hospitality environments around. Our people drive our experiences, so we offer our crewmembers some of the best compensation and benefits in the industry.
We transform airport experiences. You drive it.
Position Summary: Bartenders are responsible for delivering the OTG guest experience. Educating, making recommendations based on guest preferences, taking orders, up-selling special items, and maintaining a clean and sanitized area are steps to deliver the experience. To be successful in this role, a bartender should enjoy working with others as exhibited through great guest experiences and be motivated to keep the area/restaurant cleaned and stocked.
Responsibilities: Greet guests quickly and pleasantly, with a smile Educate guests on menu items; make recommendations to guests upon request Pour beer & wine Assist guests in entering all orders into the iPad/computer system Mix ingredients for all drinks, including cocktails, to OTG specifications Follow OTG cash handling and cash register policies and procedures Keep a spotless working environment through regular cleaning and sanitizing Aid in moving and installing kegs of beer, CO2 tanks, and soda mixes Assist in the training and development of new employees Monitor and report intoxicated guests to MOD Communicate any product runouts, equipment issues, or quality of service problems to the MOD immediately Other duties as assigned.  
OTG Management LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Full Time
10/11/2021
Houston, TX 77032
(14.8 miles)
YOUR NEXT OPPORTUNITY IS NOW BOARDING: Join OTG as a Server now and drive a new type of hospitality. Explore career opportunities in a unique hospitality environment with some of the industry's best compensation and benefits, including PTO, Healthcare and a competitive 401k match.
You may be eligible for up to $750 in sign-on bonuses.
WHAT IS OTG? OTG has revolutionized the hospitality industry by pushing the boundaries of excellence. With more than 300 in-terminal dining and retail locations across 10 airports, OTG and its 5,000+ Crewmembers serve millions of travelers each year.
WHY OTG? By joining our team, you’ll discover endless opportunities to explore, learn and realize your greatest potential in some of the most exciting hospitality environments around. Our people drive our experiences, so we offer our crewmembers some of the best compensation and benefits in the industry.
We transform airport experiences. You drive it.
Position Summary: Servers are responsible for delivering the OTG guest experience. Educating, making recommendations based on guest preferences, taking orders, up-selling special items, and maintaining a clean and sanitized area are steps to deliver the experience. To be successful in this role, a server should enjoy working with others as exhibited through great guest experiences and be motivated to keep the area/restaurant cleaned and stocked.
Responsibilities: Greet guests quickly and pleasantly, with a smile Delivering beverages and menus promptly Educate guests on menu items and wine and beer selections; make recommendations to guests upon request; communicating all daily food and drink specials Assisting guests in entering all orders into the iPad/computer system Preparing hot and cold drinks and mixed non-alcoholic drinks Demonstrating appropriate wine service techniques Follow OTG cash handling and cash register policies and procedures Keep a spotless working environment through regular cleaning and sanitizing Assisting other servers as needed and clearing tables Assist in the training and development of new employees Monitor and report intoxicated guests to MOD Communicate any product runouts, equipment issues, or quality of service problems to the MOD immediately Other duties as assigned.
OTG Management LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Full Time
10/11/2021
Houston, TX 77032
(14.8 miles)
$12.25 / hr
YOUR NEXT OPPORTUNITY IS NOW BOARDING: Join OTG as a Cashier now and drive a new type of hospitality. Explore career opportunities in a unique hospitality environment with some of the industry's best compensation and benefits, including PTO, Healthcare and a competitive 401k match.
You may be eligible for up to $750 in sign-on bonuses.
WHAT IS OTG? OTG has revolutionized the hospitality industry by pushing the boundaries of excellence. With more than 300 in-terminal dining and retail locations across 10 airports, OTG and its 5,000+ Crewmembers serve millions of travelers each year.
WHY OTG? By joining our team, you’ll discover endless opportunities to explore, learn and realize your greatest potential in some of the most exciting hospitality environments around. Our people drive our experiences, so we offer our crew members some of the best compensation and benefits in the industry.
We transform airport experiences. You drive it.
Position Summary: Cashiers are responsible for delivering the OTG guest experience. Educating, making recommendations based on guest preferences, up-selling special items, and maintaining a clean and sanitized store are steps to deliver the experience. To be successful in this role, a cashier should enjoy working with others as exhibited through great guest experiences and be motivated to keep the store cleaned and stocked.
Responsibilities: Greet guests quickly and pleasantly, with a smile Accurately and quickly process all payments by cash, credit cards or voucher, following OTG cash handling and cash register policies and procedures Maintain solid product knowledge to be shared with guests Bag all purchases for customers Maintain display items in a clean and orderly fashion Keep a spotless working environment through regular cleaning and sanitizing Restock shelves and perform duties of a barista, as needed Stock shelves and other food court areas Maintain knowledge of airport terminal and restaurants; offer information, recommendations, etc. Maintain a clean, neat, well-groomed appearance Other duties, as assigned
OTG Management LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Full Time
10/11/2021
Houston, TX 77032
(14.8 miles)
$15.00 / hr
YOUR NEXT OPPORTUNITY IS NOW BOARDING: Join OTG as a Starbucks Barista now and drive a new type of hospitality. Explore career opportunities in a unique hospitality environment with some of the industry's best compensation and benefits, including PTO, Healthcare and a competitive 401k match.
You may be eligible for up to $750 in sign-on bonuses.
WHAT IS OTG? OTG has revolutionized the hospitality industry by pushing the boundaries of excellence. With more than 300 in-terminal dining and retail locations across 10 airports, OTG and its 5,000+ Crewmembers serve millions of travelers each year.
WHY OTG? By joining our team, you’ll discover endless opportunities to explore, learn and realize your greatest potential in some of the most exciting hospitality environments around. Our people drive our experiences, so we offer our crewmembers some of the best compensation and benefits in the industry.
We transform airport experiences. You drive it.
Position Summary: The OTG Barista has a critical role to play in our company's groundbreaking transformation of the airport experience. An OTG Barista must be at the very top of their profession, with strong interpersonal skills, a sunny disposition and a positive outlook, all the while adhering to the OTG Core Steps of Service. They must ensure that each customer enjoys an outstanding OTG Experience by creating a warm and friendly environment that leaves the strongest impression on our guests.
Responsibilities: Greet guests quickly and pleasantly, with a smile Respond to all guest questions, orders, and concerns Prepare beverages per OTG specifications Maintain superior coffee knowledge that can be communicated to guests Sample coffee and tea every shift to maintain quality and improve product knowledge Restock and maintain food, beverage, and merchandise displays Preparing and serving a variety of coffee drinks Educate guests and staff on the nuances of making superior filter and espresso coffee Keep a spotless working environment Attend training sessions to advance product knowledge and coffee making skills Communicate any product run-outs, equipment issues, or quality of service
OTG Management LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
FT & PT
10/14/2021
Houston, TX 77032
(15.8 miles)
$12.00 / hr
We need high energy and customer service minded people! We are looking for bright, happy, bubbly, smiling faces to add to our awesome staff!  We are currently hiring for FT and PT Front of House positions.
Job Duties Greeting guests quickly and pleasantly Communicating any food and drink specials Demonstrating knowledge of menus and drink selections Listening to customer's order and preparing plate swiftly Entering all orders into the POS computer system Offering up-selling opportunities to guests Preparing fountain drinks Assisting other servers as needed Sweeping and mopping premises as required Keeping a spotless working environment Offering information, recommendations, and speedy service
Benefits:
Minimum Essential Coverage Medical Insurance offered after 12 months of employment Paid parking for full-time employee working 60+ hours/pay period 1 week paid vacation after 1 year of employment, 2 weeks after 2 years Employee discount Flexible schedule
A list of the current restaurants we operate at IAH are: Chick-fil-A - Terminal B Jason's Deli - Terminal B Panda Express - Terminal A Panda Express - Terminal E Which Wich - Terminal A Zori Bistro - Terminal E 
JDDA Concession Management is a rapidly growing, family owned and operated business that is committed to providing superior food and beverage concepts and exceptional customer service to airport travelers. With over 30 years experience, JDDA continues to create and bring premier concepts throughout the airport travel industry.
JDDA Concession Management, Inc. is an Equal Opportunity Employer.  All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
FT & PT
10/14/2021
Houston, TX 77032
(15.8 miles)
$13.00 / hr
We need high energy and customer service minded people! We are looking for bright, happy, bubbly, smiling faces to add to our awesome staff!  We are currently hiring for FT and PT Back of House positions.
Job Duties: Prepare all food orders in a quick and timely manner in accordance with established recipes Responsible for fast and clean servicing of all menu items to the servers Responsible for preparing other various food products Ensuring the quality and presentation of food products prepared Performing all station functions necessary in the prep and cooking areas Providing the highest quality of service to customers and associates at all times Prepare, cook, and season all food Able to prepare and serve menu items in front of guests Ensure each order sent out is uniform and consistent Control food production to include: proper cooking methods, cooking time and temperature and ensuring sanitation, handling and storage of prepared food Prepare for rush period of work without getting behind organizing work day to accommodate needs Check workstation and maintain the general cleanliness of the various cook stations throughout kitchen Maintain orders for preparation needed and ordered to meet the day's production needs
Benefits:
Minimum Essential Coverage Medical Insurance offered after 12 months of employment Paid parking for full-time employee working 60+ hours/pay period 1 week paid vacation after 1 year of employment, 2 weeks after 2 years Employee discount Flexible schedule
A list of the current restaurants we operate at IAH are: Chick-fil-A - Terminal B Jason's Deli - Terminal B Panda Express - Terminal A Panda Express - Terminal E Which Wich - Terminal A Zori Bistro - Terminal E 
JDDA Concession Management is a rapidly growing, family owned and operated business that is committed to providing superior food and beverage concepts and exceptional customer service to airport travelers. With over 30 years experience, JDDA continues to create and bring premier concepts throughout the airport travel industry.
JDDA Concession Management, Inc. is an Equal Opportunity Employer.  All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Part Time
10/17/2021
League City, TX
(24.0 miles)
Answers questions, identifies and directs customer to building materials and supplies in the yard and warehouse.Cuts lumber, screening, glass, and related materials to size requested by customer.Operates forklift safely and effectively to load, unload and move materials in the yard and warehouse.Assists customer in loading purchased materials safely and accurately into customer's vehicle. Verifies load ticket to ensure accuracy with purchased materials.Follows established loading and ticket procedures as listed in the Standard Operating Procedures.Informs store management or personnel of any customer complaints or requests in a timely manner.Listens to and resolves service complaints.Loads product on to store delivery trucks for delivery and transfer.Moves materials and supplies from receiving area to yard or warehouse.Marks prices on merchandise signs or labels according to current system prices.Square stacks materials on display to maintain safe and orderly conditions in all areas on a daily basis.Covers exposed materials, when required, to prevent weather damage.Assists with unloading deliveries as needed.Performs routine safety check on forklifts according to company guidelines.Maintains the cleanliness and appearance of the yard by keeping ground free of clutter including bands, chocks and trash.Maintains inventory and displays within assigned area to merchandising standards by stocking, facing, straightening, and cleaning or any other task necessary to maintain appearance and salability of items.Performs routine customer vehicle audits, when assigned, for loaded merchandise when customers are leaving the lumberyard by matching what has been loaded to what was purchased on the loading receipt.Complies with all company safety standards.Follows Standard Operating Procedures while carrying out the responsibilities of position.Attends all store meetings and training sessions.McCoy’s is an equal opportunity employer. Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodations in the application and/or interview process should contact a representative of the Human Resources Department.
Part Time
10/25/2021
Alvin, TX
(27.0 miles)
Answers questions, identifies and directs customer to building materials and supplies in the yard and warehouse.Cuts lumber, screening, glass, and related materials to size requested by customer.Operates forklift safely and effectively to load, unload and move materials in the yard and warehouse.Assists customer in loading purchased materials safely and accurately into customer's vehicle. Verifies load ticket to ensure accuracy with purchased materials.Follows established loading and ticket procedures as listed in the Standard Operating Procedures.Informs store management or personnel of any customer complaints or requests in a timely manner.Listens to and resolves service complaints.Loads product on to store delivery trucks for delivery and transfer.Moves materials and supplies from receiving area to yard or warehouse.Marks prices on merchandise signs or labels according to current system prices.Square stacks materials on display to maintain safe and orderly conditions in all areas on a daily basis.Covers exposed materials, when required, to prevent weather damage.Assists with unloading deliveries as needed.Performs routine safety check on forklifts according to company guidelines.Maintains the cleanliness and appearance of the yard by keeping ground free of clutter including bands, chocks and trash.Maintains inventory and displays within assigned area to merchandising standards by stocking, facing, straightening, and cleaning or any other task necessary to maintain appearance and salability of items.Performs routine customer vehicle audits, when assigned, for loaded merchandise when customers are leaving the lumberyard by matching what has been loaded to what was purchased on the loading receipt.Complies with all company safety standards.Follows Standard Operating Procedures while carrying out the responsibilities of position.Attends all store meetings and training sessions.McCoy’s is an equal opportunity employer. Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodations in the application and/or interview process should contact a representative of the Human Resources Department.
Full Time
10/25/2021
Alvin, TX
(27.0 miles)
Assigns job tasks to yard and delivery employees according to receiving and delivery schedules and customer traffic.Supervises employees in the accomplishment of assigned duties.Assists customer in loading purchased materials safely and accurately into customer's vehicle. Verifies load ticket to ensure accuracy with purchased materials. Ensures that yard employees follow established loading and ticket procedures as listed in the Standard Operating Procedures.Unloads or oversees the unloading of incoming product and proper storage of product. Checks yard tickets to make certain product is correct by customer, type of product and quantity.Ensures proper loading of merchandise to conformance of loading patterns, weight distribution requirements and to prevent shifting or damage to materials or products during transit.Provides customer service for retail and contractor customers.Answers questions, identifies and directs customer to building materials and supplies in the yard and warehouse.Organizes yard layout according to existing product needs.Oversees yard inventory and notifies Store Inventory Coordinator or management so that inventory may be adjusted accordingly when necessary.Communicates company policies to employees and facilitates training and compliance.Establishes or adjusts work schedules to meet payroll parameters in the operation of the yard while maintaining customer service levels. Recommends measures to improve productivity, reduce losses, maximize equipment performance, and improve quality of service.Listens to and resolves service complaints. Assist other yard employees in resolving customer complaints. Informs store management or personnel of any customer complaints or requests in a timely manner.Work with and through managers and other supervisors to coordinate activities of individual areas.Maintains the cleanliness and appearance of the yard by keeping ground free of clutter including bands, chocks and trash. Ensures work areas are clear of trash, weeds and other obstacles to allow customers to shop easily and safely and provides a safe work environment.Maintains inventory and displays within assigned area to merchandising standards by stocking, facing, straightening, and cleaning or any other task necessary to maintain appearance and salability of items. Ensures that yard employees cover exposed materials, when required, to prevent weather damage.Ensures that yard employees square stack materials on display to maintain safe and orderly conditions in all areas on a daily basis.Completes required inspections and forms to comply with fleet maintenance program. Ensures maintenance is performed on vehicles as needed.Maintains vehicle and equipment records.Completes duties and responsibilities of forklift operators and truck drivers as needed.Complies with and ensures that all yard employees comply with company safety standards.Follows Standard Operating Procedures while carrying out the responsibilities of position.Attends all store meetings and training sessions.McCoy’s is an equal opportunity employer. Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodations in the application and/or interview process should contact a representative of the Human Resources Department.
Part Time
10/10/2021
Alvin, TX
(27.0 miles)
Answers questions, identifies and directs customer to building materials and supplies in the yard and warehouse.Cuts lumber, screening, glass, and related materials to size requested by customer.Operates forklift safely and effectively to load, unload and move materials in the yard and warehouse.Assists customer in loading purchased materials safely and accurately into customer's vehicle. Verifies load ticket to ensure accuracy with purchased materials.Follows established loading and ticket procedures as listed in the Standard Operating Procedures.Informs store management or personnel of any customer complaints or requests in a timely manner.Listens to and resolves service complaints.Loads product on to store delivery trucks for delivery and transfer.Moves materials and supplies from receiving area to yard or warehouse.Marks prices on merchandise signs or labels according to current system prices.Square stacks materials on display to maintain safe and orderly conditions in all areas on a daily basis.Covers exposed materials, when required, to prevent weather damage.Assists with unloading deliveries as needed.Performs routine safety check on forklifts according to company guidelines.Maintains the cleanliness and appearance of the yard by keeping ground free of clutter including bands, chocks and trash.Maintains inventory and displays within assigned area to merchandising standards by stocking, facing, straightening, and cleaning or any other task necessary to maintain appearance and salability of items.Performs routine customer vehicle audits, when assigned, for loaded merchandise when customers are leaving the lumberyard by matching what has been loaded to what was purchased on the loading receipt.Complies with all company safety standards.Follows Standard Operating Procedures while carrying out the responsibilities of position.Attends all store meetings and training sessions.McCoy’s is an equal opportunity employer. Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodations in the application and/or interview process should contact a representative of the Human Resources Department.
Part Time
9/14/2021
Rosenberg, TX
(29.9 miles)
Assists customers, obtains or receives merchandise, and processes transactions for customers in retail store ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Operates cash register accurately and efficiently to ensure customer satisfaction Completes company documents or forms, determines charges for products requested, collects deposits, prepares orders and delivery records, and completes merchandise returns as required Maintains customer transaction tickets at the register in an organized and efficient manner Assists customers by phone or in person by responding to requests for orders or information on products or services, including price, and in some circumstances, use of products Greets customers when they enter the retail store. May direct or assist customers to the location of where product is located in the store or lumberyard Listens to and resolves customer service complaints or requests when appropriate. Requests assistance from other retail sales employees or management in resolving customer complaints when necessary. Informs store management or other personnel of any customer complaints or requests in a timely manner May be directly responsible for maintaining inventory and product displays within assigned area in regard to merchandising standards by stocking, facing, straightening, and cleaning or any other task necessary to maintain appearance of products. This can include re-stocking returned products properly Follows Standard Operating Procedures when carrying out position responsibilities Attends and participates in all store meetings, training sessions, and company-sponsored programs as required SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities QUALIFICATIONS  High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations Ability to utilize company point-of-sale system (MAC21), Microsoft Word & Excel, and other 3rd party software applications at a basic level WORK AVAILABILITY Must maintain regular and acceptable attendance at such level as is determined by management Must be regularly available and willing to work at least 8 hours per day, 40 hours per week or such other hours per day or hours per week as the employer determines are necessary or desirable to meet business needs Must be available and willing to work such overtime per day or per week as the employer determines is necessary or desirable to meet business needs Must be available and willing to work such weekends and holidays as the employer determines are necessary or desirable to meet its business needs PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl.  The employee must frequently lift and/or move up to 30 pounds and occasionally lift and/or move up to 80 pounds.  Specific vision abilities required by this job include vision, depth perception, and ability to adjust focus WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; outside weather conditions; extreme cold; extreme heat; and vibration.  The noise level in the work environment is usually moderate McCoy’s is an equal opportunity employer. Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodations in the application and/or interview process should contact a representative of the Human Resources Department.
Full Time
9/14/2021
Dayton, TX
(35.1 miles)
Assigns job tasks to yard and delivery employees according to receiving and delivery schedules and customer traffic.Supervises employees in the accomplishment of assigned duties.Assists customer in loading purchased materials safely and accurately into customer's vehicle. Verifies load ticket to ensure accuracy with purchased materials. Ensures that yard employees follow established loading and ticket procedures as listed in the Standard Operating Procedures.Unloads or oversees the unloading of incoming product and proper storage of product. Checks yard tickets to make certain product is correct by customer, type of product and quantity.Ensures proper loading of merchandise to conformance of loading patterns, weight distribution requirements and to prevent shifting or damage to materials or products during transit.Provides customer service for retail and contractor customers.Answers questions, identifies and directs customer to building materials and supplies in the yard and warehouse.Organizes yard layout according to existing product needs.Oversees yard inventory and notifies Store Inventory Coordinator or management so that inventory may be adjusted accordingly when necessary.Communicates company policies to employees and facilitates training and compliance.Establishes or adjusts work schedules to meet payroll parameters in the operation of the yard while maintaining customer service levels. Recommends measures to improve productivity, reduce losses, maximize equipment performance, and improve quality of service.Listens to and resolves service complaints. Assist other yard employees in resolving customer complaints. Informs store management or personnel of any customer complaints or requests in a timely manner.Work with and through managers and other supervisors to coordinate activities of individual areas.Maintains the cleanliness and appearance of the yard by keeping ground free of clutter including bands, chocks and trash. Ensures work areas are clear of trash, weeds and other obstacles to allow customers to shop easily and safely and provides a safe work environment.Maintains inventory and displays within assigned area to merchandising standards by stocking, facing, straightening, and cleaning or any other task necessary to maintain appearance and salability of items. Ensures that yard employees cover exposed materials, when required, to prevent weather damage.Ensures that yard employees square stack materials on display to maintain safe and orderly conditions in all areas on a daily basis.Completes required inspections and forms to comply with fleet maintenance program. Ensures maintenance is performed on vehicles as needed.Maintains vehicle and equipment records.Completes duties and responsibilities of forklift operators and truck drivers as needed.Complies with and ensures that all yard employees comply with company safety standards.Follows Standard Operating Procedures while carrying out the responsibilities of position.Attends all store meetings and training sessions.McCoy’s is an equal opportunity employer. Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodations in the application and/or interview process should contact a representative of the Human Resources Department.
Part Time
10/10/2021
Galveston, TX
(46.8 miles)
Answers questions, identifies and directs customer to building materials and supplies in the yard and warehouse.Cuts lumber, screening, glass, and related materials to size requested by customer.Operates forklift safely and effectively to load, unload and move materials in the yard and warehouse.Assists customer in loading purchased materials safely and accurately into customer's vehicle. Verifies load ticket to ensure accuracy with purchased materials.Follows established loading and ticket procedures as listed in the Standard Operating Procedures.Informs store management or personnel of any customer complaints or requests in a timely manner.Listens to and resolves service complaints.Loads product on to store delivery trucks for delivery and transfer.Moves materials and supplies from receiving area to yard or warehouse.Marks prices on merchandise signs or labels according to current system prices.Square stacks materials on display to maintain safe and orderly conditions in all areas on a daily basis.Covers exposed materials, when required, to prevent weather damage.Assists with unloading deliveries as needed.Performs routine safety check on forklifts according to company guidelines.Maintains the cleanliness and appearance of the yard by keeping ground free of clutter including bands, chocks and trash.Maintains inventory and displays within assigned area to merchandising standards by stocking, facing, straightening, and cleaning or any other task necessary to maintain appearance and salability of items.Performs routine customer vehicle audits, when assigned, for loaded merchandise when customers are leaving the lumberyard by matching what has been loaded to what was purchased on the loading receipt.Complies with all company safety standards.Follows Standard Operating Procedures while carrying out the responsibilities of position.Attends all store meetings and training sessions.McCoy’s is an equal opportunity employer. Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodations in the application and/or interview process should contact a representative of the Human Resources Department.
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