Server
IHG Houston Medical Center
Houston, TX Posted 4/5/2021 Full Time Customer Service, General, Hospitality / Hotel, Restaurant / Foodservice

Provide fast and courteous service of food and beverages to guests and ensure quality of food and beverage presentation per established standards.

  • Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
  • May receive guest payments and process transactions as outlined in the cash and charge procedures as needed.
  • Prepare food and beverages for service to hotel guests and present food according to established health and presentation standards.
  • Greet all guests and take beverage and food orders in a prompt and professional manner.
  • Clear and clean tables in a prompt and efficient manner.
  • Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary.
  • Perform side-work, and any other opening or closing duties as required.
  • Ensure that wait staff stations are clean and maintained throughout shifts. ·
  • May assist with other duties as assigned.

 

Benefits:

Competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people.

JOB REQUIREMENTS:
  • Basic reading and writing.
  • Food service experience with general knowledge of restaurant operations. This job requires ability to perform the following:
  • Carrying or lifting items weighing up to 50 pounds
  • Moving about the restaurant
  • Handling food objects; plates, trays, glasses, etc.
  • Bending, stooping, kneeling

 

Other:

  • Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisors.
  • Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agencies.
  • Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
  • Basic math skills are frequently used when handling cash and credit.
  • May be required to work nights, weekends, and/or holidays.
LOCATION:
6750 Main Street
Houston, TX 77030
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