Call Center - SiriusXM
The Heller Group
Houston, TX Posted 2/21/2021 $10.00 to $12.00 / Hour, Plus Plus Commissions Full Time Call Center, Customer Service, General, Sales

In this position, you will be contacting existing customers through leads provided by SiriusXM, renewing their subscription and providing exceptional customer service. As a Renewal Specialist you will also be responding to inquiries about different products, services and processing payments.

 

Why Work for THG Inc:

 

Our biggest advantage is our culture. Our values are Integrity, Teamwork, and Courage. This shared belief in what we, as a group, stand for along with a clear understanding of how we show up to work every day is what brings us together and allows us to create and collaborate across the entire team.

 

What we offer:

To keep our employees happy, our clients happy, and to assist us in growing, certain employee behaviors are required to maintain goodwill with the company as well as with our clients. To help with this, THG provides above average compensation, which will include:

Can work from home after the first 2 weeks in the office! Must have your own Computer, Webcam, USB Headset, and Internet Connection. (Cannot use a MAC laptop)

 

Benefits

  • Paid Training
  • Paid Time off (PTO) and holiday pay after one year
  • After your first 90 Days you will receive a free SiriusXM subscription
  • Health Insurance

 

Pay Rate:

  • $10.00/hr + $2/hr attendance bonus
  • (Commission Paid Out Weekly in Cash)
  • We will also have bonuses as well as Daily, Weekly or Monthly Contest
  • Pay: $10.00 - $12.00 per hour + Commisions

 

This Job Is Ideal for Someone Who Is:

  • Dependable -- more reliable than spontaneous
  • People-oriented -- enjoys interacting with people and working on group projects
  • Detail-oriented -- would rather focus on the details of work than the bigger picture

 

COVID-19 Precaution(s):

  • We are listed as an essential business. To keep our employees safe, we will provide cleaning supplies, hand sanitizer, and disposable masks.
  • Temperature screenings
  • Social distancing guidelines in place
  • Sanitizing, disinfecting, or cleaning procedures in place
JOB REQUIREMENTS:
  • Basic Office and Computer Skills
  • High School Diploma or GED
  • Excellent verbal and proficient reading skills
  • Background checks for Fraud, ID Theft, and Felonies
  • Customer Service: 1 year (Preferred)
  • Sales: 1 year (Preferred)
LOCATION:

Houston, TX
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