Sales Development Representative
Empower Pharmacy
Houston, TX Posted 2/1/2021 Full Time Professional, Sales

Position Summary

The Inside Sales Group consists of highly motivated Sales Development Representatives (SDR) who will be part of an agile and growing team, playing a critical role in helping the company expand our operations. In this role, Sales Development Representatives are tasked with identifying and researching potential customer opportunities and allocating those opportunities to the appropriate sales representative. The Sales Development Representative operates from within the Inside Sales Team and is trained to identify, qualify, contact, and allocate accounts located in territories nationwide. They use their proficiency for digital communication to establish contact with key clinical decision makers. The Sales Development Representative will be trained to possess detailed knowledge of facility processes, products, and pharmacy protocols. The Sales Development Representative also carries out planned campaigns designed to provide important information to existing and potential accounts.The Sales Development Representative is an expert in data mining, online research, and identifying contacts and potential client partnerships, helping the Inside Sales Team increase revenue potential.


Duties and Responsibilities

  • Remains up to date on new products and regulatory changes
  • Executes online research
  • Searches, locates, and identifies targeted leads
  • Utilizes digital expertise to identify contacts and determines best means for initial contact
  • Initiates contact with decision makers to introduce company’s products and services
  • Sources new sales opportunities through inbound lead follow-up and outbound communication
  • Responsible for entering all data and new leads to enter in the CRM
  • Updates each CRM profile with detailed and accurate information
  • Initiates contact with inactive accounts to restart ordering
  • Maintains a minimum number of high-volume outgoing communications
  • Maintains a high standard of professionalism in their verbal and written communications
  • Follows established sales operating procedures and best practices
  • Executes mass communication campaigns and maintains a follow up schedule until each lead is contacted
  • Implements planned sales strategies based on analytics and customer requests
  • Communicates facts and never makes invalidated claims
  • Meets all performance expectations and regularly exceeds goals


Knowledge and Skills

  • High integrity
  • Customer-centric
  • High intellectual curiosity
  • Analytical and quantitative skills
  • Possess strong verbal and written communication skills
  • High adaptability in an environment with significant change and ambiguity
  • Ability to interact effectively with diverse customers via phone and email
  • Must be able to maintain above average attendance and punctuality
  • Able to learn detailed knowledge of pharmaceutical products and specific clinical treatments
  • Accurately pronounce medical and pharmaceutical terminology
  • Excellent verbal and written communication skills
  • Must be detail oriented and possess high level of accuracy
  • Willingness to work collaboratively and ability to demonstrate effective teamwork
  • Must possess problem solving skills
  • Ability to prioritize work and meet deadlines
  • Must be self-starter and results-driven
  • Sensitivity to confidential documents and information
  •  Aptitude for digital environment
  • Proficiency with computer software, SharePoint preferred
  • Proficient in online research
  • Proficiency in written and verbal communications


Experience and Qualifications

  • Previous experience in outbound call center sales or related sales experience preferred
  • Experience with CRM software (Salesforce)
  • Genuine interest in pharmaceutical products related to wellness, quality of life, and hormone therapies


Benefits

  • Health/Dental/Vision
  • Flexible Spending Account (FSA) or Health Savings Accounts (HSA)
  • 401(k) with company matching, no vesting period
  • Paid holidays  (8 days)
  • Paid Vacation  (10 days)
JOB REQUIREMENTS:
  • Previous experience in outbound call center sales or related sales experience preferred
  • Experience with CRM software (Salesforce)
  • Genuine interest in pharmaceutical products related to wellness, quality of life, and hormone therapies
LOCATION:
200 Westlake Park Blvd Ste. 1800
Houston, TX 77079
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