Pharmaceutical Sales - Outside Representative
Empower Pharmacy
Houston, TX Posted 1/2/2021 Full Time Healthcare, Sales, Professional

Position Summary

The primary mission of the Pharmaceutical Sales – Field Specialist is to represent the pharmacy in the field, establishing relationships with clinics who are identified as potential customers, while also providing education and ongoing support to assigned accounts. The Pharmaceutical Sales - Field Specialist is expected to identify and qualify leads within their assigned territory. This position maintains scheduled communications with potential accounts (leads) with the goal of establishing them as active accounts, in addition to tracking and managing all identified leads from the field. 


Duties and Responsibilities

  • Visits physicians’ offices, clinics, and other healthcare facilities with the goal of promoting services in assigned territory 
  • Establishes, develops, and maintains business relationships with current and prospective healthcare providers in the assigned territory or target list to generate new business and retain existing business for the Company’s products and services  
  • Analyzes the territory/target list potential and determines the value of existing and prospective healthcare provider’s value to the organization  
  • Plans and organizes personal sales strategies by maximizing the return on time investment for the territory/target list  
  • Utilizes CRM to report on healthcare provider’s needs, problems, interests, competitive activities, and potential for utilization of company products and services  
  • Keeps abreast of product applications, clinical journals/publications, market conditions, and competitive activities thru pertinent literature  
  • Maintains updated daily communication logs on activity and call frequency in CRM to ensure overall goals are met  
  • Follows up with assigned accounts to provide any needed assistance and to resolve any service complaints  
  • Provides continued education and information pertaining to compounded medications, new products, backordered medications, and general pharmacy updates. This education is conducted in person with the physician and/or clinic managers  
  • Prepares and presents proposals and quotes and recommends products based on customer needs 
  • Establishes product and monthly volumes for target clinics  
  • Obtains and analyzes pricing to determine the best possible advantage for the customer and the company based on company policy  
  • Serves as a communication liaison between assigned accounts and the company, utilizing internal resources as needed  
  • Consistently meets or exceeds minimum KPI standards and expectations  
  • Ensures successful adherence to policies, procedures, and changes to the organization  

Knowledge and Skills

  • Must possess superior time management skills and maintain above average punctuality  
  • Must be well-groomed and able to adhere to company dress code  
  • Ability to interact with clinical department administration, management, and diverse client groups  
  • Ability to engage professionally with small and large groups, speak clearly, and provide accurate information with proper pronunciation of terminology  
  • Must possess aptitude for comprehension and retention of knowledge pertaining to catalog products  
  • Willingness to work collaboratively and demonstrate effective teamwork while working directly with other members of the sales department  
  • Ability to work independently and manage work tasks effectively  
  • Ability to complete work both remotely and in the field  
  • Must be detail oriented and possess a high level of accuracy  
  • Excellent verbal and written communication skills  
  • Ability to independently maintain a schedule and quickly adapt to schedule changes  
  • Aptitude for the use of technology to maximize efficiency in the field. This includes using assigned equipment for digital presentations, email access, digital references, and data access  
  • Ability to prioritize work and meet sales goals  
  • Must be a self-starter and results-driven  
  • Must possess problem solving and analytical skills  
  • Sensitivity to confidential documents and information  
  • Strong adherence to state and federal regulation, pharmacy protocol, and the sales department code of conduct  
  • Completes all work with honesty, integrity, and the highest level of professionalism  

Experience and Qualifications

  • Bachelor's Degree or medical/pharmacy certification (RN, PhT, LPN, etc) or minimum 5 years' experience in pharmaceutical, nutritional supplement, and/or medical sales preferred  
  • Must possess a valid driver’s license and adequate transportation  
  • Proficiency in Microsoft Excel, Word, and CRM platforms 


  • Health/Dental/Vision 
  • Flexible Spending Account (FSA) or Health Savings Accounts (HSA) 
  • 401(k) with company matching, no vesting period 
  • Paid holidays  (8 days) 
  • Paid Vacation  (10 days) 
200 Westlake Park Blvd
Houston, TX 77079
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