This Job Has Expired Sears Cashier - Softlines Associate Pasadena, TX
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Part Time
11/18/2020
Pasadena, TX
(0 miles)
Job Description Req/Job ID: 1000856BREmploying Entity: Transform SR LLCEmployment Category: SeasonalJob Function: SalesStore ID: 01176: Sears PasadenaTXThe Softlines Associate is responsible for enhancing the experience of Members and driving sales, providing courteous and proactive support to Members by making sure that all apparel and home areas are well maintained, have appealing displays and are inviting to members to shop. Job Requirements JOB DUTIES/RESPONSIBILITIES:• Takes ownership for enhancing the Member experience in the store and at every touchpoint. Provides the highest degree of Member service by making the Member the first priority. Demonstrates the right behaviors in the selling process and takes ownership for identifying needs and recommending appropriate solutions• Versed in the benefits of Shop Your Way, credit and leasing, warranty and protection plans• Greets any Members in a professional and engaging manner demonstrating a Member First experience and supporting local execution of SYW related initiatives• Completes Member transactions accurately and efficiently using POS and online systems, including sales, returns and exchanges in accordance with authorized processes• Assist Members to find the products they are looking for by walking them to the areas of the store and assisting with merchandise selection• Completes Member transactions accurately and efficiently at the point-of-sale• Utilizes Web to Store and Store to Home and other integrated retail processes as methods to enhance the Member's shopping experience• Sets non-promotional, promotional, and seasonal signing, including store-wide and event signing if assigned to perform this activity. Performs promotional ad setup and take down without error or omissions. Sets and maintains sales floor to national merchandising and presentation standards• Assists store leadership, where appropriate, in resolving or facilitating the resolution of Member issues• Completes merchandise support tasks (i.e., fitting room maintenance, straightening merchandise) during non-peak hours• Stays current and understands the implications of upcoming events, product updates, selling process requirements, and Company/business initiatives• Adheres to merchandise protection standards• Responsible for keeping the department ready all day and ensuring the sales floor is easy to shop, in stock, clean, signed and organized for Members• Performs other duties as assignedREQUIRED SKILLS:• Basic reading, arithmetic, and writing and oral communication skills• Working while standing for long periods of time• Lifting and holding bulky and large-sized merchandise, up to 50 lbs• Reaching, stretching, grabbing, pushing, lifting, holding, twisting, bending, turning, walking, shifting, and engaging in other physical movements required by the job -- Reaching, stretching, grabbing, pushing, lifting, holding, twisting, bending, turning, walking, shifting, and engaging in other physical movements required by the job• Associates under the age of 18 -- prohibited from using freight elevators, ladders, compactors, balers, or hazardous or similar equipment, or performing backroom functions• Basic Internet navigation skillsPREFERRED SKILLS:• Retail Experience• Good Organizational SkillsJOB REQUIREMENTS:• High school diploma or equivalent• Less than one year of related experience• 16 years of age or older#Stores1176
Part Time
11/18/2020
Pasadena, TX
(0 miles)
Job Description Req/Job ID: 1000855BREmploying Entity: Transform SR LLCEmployment Category: SeasonalJob Function: Sales SupportStore ID: 01176: Sears PasadenaTXThe Store Support Associate is responsible for providing a great Member experience, contributing to the overall financial performance of the store by adhering to operational processes in the store, including Stockroom organization, Stock Locator process, Merchandise Pick Up, Receiving, Return Processing, Item Disposition, Merchandise Return Notices, Fill Floor, Unit Integrity, Web to Store. Also responsible for resets, replenishment, Ad set and Out of Stock, Pull Lists, activities in the Footwear Department. Job Requirements JOB DUTIES/RESPONSIBILITIES:• Takes ownership for enhancing the customer experience by greeting all Members in a professional and engaging manner demonstrating a Members First experience• Assist other Store Support associates with Unloading DC trucks, moves merchandise to appropriate staging locations, and maintains stockrooms in a neat, orderly, and safe manner and executes all new receipt functions• Serves Members promptly at Merchandise Pick Up• Performs Fill Floor process multiple times per day based on business need, pulling and staging merchandise both in the stockroom and on the floor• Executes Footwear Display verification and Floor Sample scans and completes follow-up actions• Locates and pulls merchandise on Out of Stock Pull List and stocks/replenishes the merchandise on the floor and performs accurate count updates and inventory adjustments• Locates and pulls merchandise and fixtures to support sales floor resets and performs all aspects of the reset• Completes minor repairs of stock and Member merchandise• Versed in the benefits of Shop Your Way, the elements of a WOW experience, and able to sell the program to Members• Adheres to merchandise and inventory protection standards.• Performs promotional ad setup and take down without error or omissions in assigned areas• Follows all store standards for backroom• Responsible for keeping the Footwear department ready all day and ensuring the sales floor is easy to shop, in stock, clean, signed and organized for customers• Adheres to merchandise protection standards• Performs other duties as assignedREQUIRED SKILLS:• Basic reading, arithmetic, and writing and oral communication skills• Working while standing for long periods of time• Lifting and holding bulky and large-sized merchandise, up to 50 lbs.• Reaching, stretching, grabbing, pushing, lifting, holding, twisting, bending, turning, walking, shifting, and engaging in other physical movements required by the job• Associates under the age of 18 -- prohibited from using freight elevators, ladders, compactors, balers, or hazardous or similar equipment, or performing backroom functions• Basic Internet navigation skillsPREFERRED SKILLS:• Retail Experience• Good Organizational SkillsJOB REQUIREMENTS:• High school diploma or equivalent• Less than one year of related experience• 18 years of age or older#Stores1176
Full Time
11/22/2020
Pasadena, TX
(0.4 miles)
GENERAL PURPOSE:The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.ESSENTIAL FUNCTIONS:Understands that safety is the number one priority and practices safe behaviors in everything they do.Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.Assists Customers in any way necessary – is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.Represents and supports the Company brand at all times.Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.Maintains a professional appearance and adheres to the Company’s dress code at all times.Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas.Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.COMPETENCIES:Manages Work ProcessesBusiness AcumenPlans, Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.Ability to perform basic mathematical calculations commonly used in retail environments.PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.SUPERVISORY RESPONSIBILITIES:NoneDISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.'228563
Full Time
11/22/2020
Pasadena, TX
(0.4 miles)
GENERAL PURPOSE: This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating “command” presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure.ESSENTIAL FUNCTIONS:Maintaining Safe & Secure Environment:Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers.Provides visible “command” presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues.Removes clutter and ensures safe, clear egress to emergency exits.Developing Great Teams & Partnerships:Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.Treats all Customers and Associates with respect.Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc.Other duties as assigned to support Loss Prevention initiatives.Personal and Store BrandRepresents and supports the Company brand at all times.Maintains a professional appearance, in accordance with Company dress code.Mitigating Theft & Fraud:Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior.Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership.Adheres to Company policy for external theft response.Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.Minimizing Operational Shortage:Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives.Observes and validates proper checkout procedures for Customers and AssociatesCOMPETENCIES:Manages Work ProcessesBusiness AcumenPlans, Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:High School education or equivalent required, AA degree preferred.One year retail supervisor experience or similar training preferred.One year loss prevention/security training preferred.Active Security Guard License preferredAbility to work effectively in a fast-paced environment.Strong communication skills.Demonstrated ability to build and maintain relationships with the Store team.Excellent Customer service skills.Proven ability to effectively resolve conflict.Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing.PHYSICAL REQUIREMENTS/ADA:Consistent timeliness and regular attendance.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling).Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).Certain assignments may require other qualifications and skills.SUPERVISORY RESPONSIBILITIES:NoneDISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.'137486
Full Time
11/22/2020
Pasadena, TX
(0.4 miles)
GENERAL PURPOSE:The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.ESSENTIAL FUNCTIONS:Understands that safety is the number one priority and practices safe behaviors in everything they do.Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.Assists Customers in any way necessary – is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.Represents and supports the Company brand at all times.Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.Maintains a professional appearance and adheres to the Company’s dress code at all times.Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas.Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.COMPETENCIES:Manages Work ProcessesBusiness AcumenPlans, Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.Ability to perform basic mathematical calculations commonly used in retail environments.PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.SUPERVISORY RESPONSIBILITIES:NoneDISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.'229101
Full Time
11/22/2020
Pasadena, TX
(0.4 miles)
GENERAL PURPOSE: This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating “command” presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure.ESSENTIAL FUNCTIONS:Maintaining Safe & Secure Environment:Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers.Provides visible “command” presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues.Removes clutter and ensures safe, clear egress to emergency exits.Developing Great Teams & Partnerships:Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.Treats all Customers and Associates with respect.Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc.Other duties as assigned to support Loss Prevention initiatives.Personal and Store BrandRepresents and supports the Company brand at all times.Maintains a professional appearance, in accordance with Company dress code.Mitigating Theft & Fraud:Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior.Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership.Adheres to Company policy for external theft response.Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.Minimizing Operational Shortage:Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives.Observes and validates proper checkout procedures for Customers and AssociatesCOMPETENCIES:Manages Work ProcessesBusiness AcumenPlans, Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:High School education or equivalent required, AA degree preferred.One year retail supervisor experience or similar training preferred.One year loss prevention/security training preferred.Active Security Guard License preferredAbility to work effectively in a fast-paced environment.Strong communication skills.Demonstrated ability to build and maintain relationships with the Store team.Excellent Customer service skills.Proven ability to effectively resolve conflict.Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing.PHYSICAL REQUIREMENTS/ADA:Consistent timeliness and regular attendance.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling).Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).Certain assignments may require other qualifications and skills.SUPERVISORY RESPONSIBILITIES:NoneDISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.'138324
Part Time
11/18/2020
Pasadena, TX
(0.4 miles)
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.What is a Salesperson Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives.  The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge.  The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes.  Position can be part time or full time. Fleet safety certification preferred.Primary ResponsibilitiesProvide excellent selling experience for DIY customer visits and phone callsAchieve personal sales goal and help store achieve its sales goalsProvide DIY services including battery installation, testing, wiper installs, etc.Maintain store product and operational standardsResponsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc.Secondary ResponsibilitiesStore Cleanliness including floors, bathrooms, facing, dusting, parking lotGeneral stocking including truck stocking and back stockSafely deliver parts to customers  as neededSuccess FactorsBasic driving and navigation abilityAbility to use delivery board systemFriendly communicationAbility to locate and stock partsSafety knowledge and skillsOperating inventory systems and store equipmentParts and automotive system knowledge skillsOperating POS and Parts lookup systemsExpert at testing and diagnostic equipment for DIY serviceEssential Job Skills Necessary for Success as a SalespersonSpeak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and managementRead and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manualsUse basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimalsAbility to work an assortment of days, evenings, and weekends as neededPrior Experience that Sets a Salesperson up for Success 2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiencesPhysical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.AAPRTL
Full Time
11/22/2020
Pasadena, TX
(0.6 miles)
Job Summary: Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business. Responsibilities: Role models established customer experience practices with internal and external customers Supports and embodies a positive store culture through honesty, integrity, and respect Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures Promotes credit and loyalty programs during customer interactions Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards Accurately processes and prepares merchandise for the sales floor following company procedures and standards Initiates and participates in store recovery as needed throughout the day Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store Provides and accepts ongoing recognition and constructive feedback Adheres to all labor laws, policies, and procedures Supports and participates in store shrink reduction goals and programs Participates in safety awareness and maintenance of a risk-free environment Performs other duties as assigned Requirements: Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong organizational skills with attention to detail Capable of handling multiple tasks at one time Able to respond appropriately to changes in direction or unexpected situations Possesses strong communication skills Capable of lifting heavy objects with or without reasonable accommodation Works effectively with peers and supervisors to accomplish tasks Retail customer experience preferred At TJ Maxx there’s so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day—just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Full Time
11/22/2020
Pasadena, TX
(0.6 miles)
All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is a new opportunity to Discover Different. Job Summary: Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business. Responsibilities: Role models established customer experience practices with internal and external customers Supports and embodies a positive store culture through honesty, integrity, and respect Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures Promotes credit and loyalty programs during customer interactions Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards Accurately processes and prepares merchandise for the sales floor following company procedures and standards Initiates and participates in store recovery as needed throughout the day Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store Provides and accepts ongoing recognition and constructive feedback Adheres to all labor laws, policies, and procedures Supports and participates in store shrink reduction goals and programs Participates in safety awareness and maintenance of a risk-free environment Performs other duties as assigned Requirements: Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong organizational skills with attention to detail Capable of handling multiple tasks at one time Able to respond appropriately to changes in direction or unexpected situations Possesses strong communication skills Capable of lifting heavy objects with or without reasonable accommodation Works effectively with peers and supervisors to accomplish tasks Retail customer experience preferred We’re reinventing retail and helping people discover that next find that’s going to be their new signature look. You can be a part of their journey to look amazing. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. In fact, that’s what it’s like throughout the entire TJX family, which includes TJ Maxx, HomeGoods, Sierra, and Homesense. Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Full Time
11/18/2020
Pasadena, TX
(1 miles)
Job DescriptionRetail Store Associates play a meaningful role within the CVS Health family. At CVS Health, we’re shaping the future of health care for people, businesses, and communities. With your talents and expertise, you can help us play a more active and supportive role in each person’s unique healthcare needs. Join our team of thousands as we positively impact millions…one customer at a time.The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others.Essential Functions:• Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues• Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed• Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures• Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager• Supporting opening and closing store activities, when needed• Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools• Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development•Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better healthRequired Qualifications• At least 16 years of agePhysical Requirements:• Remaining upright on the feet, particularly for sustained periods of time• Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting• Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/detailsPreferred Qualifications• Previous experience in a retail or customer service settingEducation• High School diploma or equivalentBusiness OverviewAt CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
Full Time
11/22/2020
Pasadena, TX
(1.4 miles)
Our primary focus is to create an uplifting customer experience through exceptional service. We are looking for friendly and engaged people who have a passion to serve and Feed the Human Spirit. Our associates work in different departments in our stores but share a common goal of being friendly and caring to each other and our customers. From making it right to making connections, we show each other how much we truly care. As a part of our team, you could: Assist customers at checkout and bag groceries Build attractive displays and stock shelves Select and gather products to fulfill customer’s online orders Prepare gourmet dishes, make artisan sandwiches and serve local and imported cheeses Bake fresh breads and cookies, decorate cakes and serve personalized coffees Create artistic floral arrangements Prepare fresh cut fruits and vegetables Cut and serve the highest quality meats and seafood Contribute in many other areas to provide extraordinary service to our customers We are now accepting applications for all positions including cashier, bagger, e-Commerce clerk, grocery clerk, produce clerk, meat clerk, deli clerk and bakery clerk. We offer our associates much more than just a paycheck, we offer a career with promise. In addition to medical and retirement plans, we offer paid vacation, life insurance, tuition assistance and college scholarships. Associates also enjoy flexible schedules, and many associates who begin in part-time jobs choose to grow with us into long-term careers. If you are interested in becoming a valued member of our team, apply now. We look forward to getting to know you!
Full Time
10/31/2020
PASADENA, TX
(2.2 miles)
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Customer ExperienceEngages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).OperationsProvides customers with courteous, friendly, fast, and efficient service.Recommends items for sale to customer and recommends trade-up and/or companion items.Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.Implements Company asset protection procedures to identify and minimize profit loss.Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.Has working knowledge of store systems and store equipment.Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.Complies with all company policies and procedures; maintains respectful relationships with coworkers.Completes special assignments and other tasks as assigned.Training & Personal DevelopmentAttends training and completes PPLs requested by Manager or assigned by corporate.
Full Time
11/22/2020
Pasadena, TX
(3 miles)
Our primary focus is to create an uplifting customer experience through exceptional service. We are looking for friendly and engaged people who have a passion to serve and Feed the Human Spirit. Our associates work in different departments in our stores but share a common goal of being friendly and caring to each other and our customers. From making it right to making connections, we show each other how much we truly care. As a part of our team, you could: Assist customers at checkout and bag groceries Build attractive displays and stock shelves Select and gather products to fulfill customer’s online orders Prepare gourmet dishes, make artisan sandwiches and serve local and imported cheeses Bake fresh breads and cookies, decorate cakes and serve personalized coffees Create artistic floral arrangements Prepare fresh cut fruits and vegetables Cut and serve the highest quality meats and seafood Contribute in many other areas to provide extraordinary service to our customers We are now accepting applications for all positions including cashier, bagger, e-Commerce clerk, grocery clerk, produce clerk, meat clerk, deli clerk and bakery clerk. We offer our associates much more than just a paycheck, we offer a career with promise. In addition to medical and retirement plans, we offer paid vacation, life insurance, tuition assistance and college scholarships. Associates also enjoy flexible schedules, and many associates who begin in part-time jobs choose to grow with us into long-term careers. If you are interested in becoming a valued member of our team, apply now. We look forward to getting to know you!
Full Time
11/18/2020
Pasadena, TX
(3 miles)
Job DescriptionRetail Store Associates play a meaningful role within the CVS Health family. At CVS Health, we’re shaping the future of health care for people, businesses, and communities. With your talents and expertise, you can help us play a more active and supportive role in each person’s unique healthcare needs. Join our team of thousands as we positively impact millions…one customer at a time.The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others.Essential Functions:• Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues• Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed• Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures• Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager• Supporting opening and closing store activities, when needed• Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools• Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development•Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better healthRequired Qualifications• At least 16 years of agePhysical Requirements:• Remaining upright on the feet, particularly for sustained periods of time• Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting• Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/detailsPreferred Qualifications• Previous experience in a retail or customer service settingEducation• High School diploma or equivalentBusiness OverviewAt CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
Full Time
11/18/2020
Pasadena, TX
(3 miles)
Job DescriptionRetail Store Associates play a meaningful role within the CVS Health family. At CVS Health, we’re shaping the future of health care for people, businesses, and communities. With your talents and expertise, you can help us play a more active and supportive role in each person’s unique healthcare needs. Join our team of thousands as we positively impact millions…one customer at a time.The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others.Essential Functions:• Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues• Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed• Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures• Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager• Supporting opening and closing store activities, when needed• Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools• Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development•Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better healthRequired Qualifications• At least 16 years of agePhysical Requirements:• Remaining upright on the feet, particularly for sustained periods of time• Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting• Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/detailsPreferred Qualifications• Previous experience in a retail or customer service settingEducation• High School diploma or equivalentBusiness OverviewAt CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
Full Time
11/18/2020
Pasadena, TX
(3.9 miles)
General Description As a Cashier you are accountable for the customer service and sales experience including: maintaining checkout standards; assisting with general operations such as Omnichannel, recovery and inventory; and upholding performance standards relative to shrink/safety and meeting performance standards associated with the role.Primary Responsibilities:Customer Service & Sales – Greets and assists customers while providing excellent customer service. Demonstrates WORTH behaviors consistently. Partners where needed for additional support. Actively and enthusiastic engages customer while working to resolve problems and assist with credit, rewards and gift card programs. Promotes Findmore and other programs intended to drive sales and enhance customer service.Checkout Standards – Completes checkout processes including returns and re-ticketing. Assists with the signing and merchandising standards at all checkouts while stocking and merchandising Impulse Fixtures and replenishment. Proactively calls for assistance when additional help is needed in checkout. Utilizes Point of Sale on Mobile Warrior device to support line management.General Operations – Assists with Omnichannel efforts as needed.  Assists with recovery, put backs and fitting room maintenance as needed. Participates in annual inventory processesPerformance Standards – Supports company shrink and safety initiatives. Meets established performance standards for the role on a consistent basis, including (but not limited to) the company’s iCAP program, product and service sales, customer service, profit, productivity, and attendance.Core Competencies & Accomplishments:To achieve success at JCPenney, a Cashier will possess the following:Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others.Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomesProactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgencyResults – Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to a high standards to achieve results; adapts quickly to changing situations with energy and a positive attitudeOwnership – Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for own actions and outcomesIntensity – Proactively finds ways to improve the customer experience; shows the confidence and courage to do what is right; takes action with energy and urgencyAbout JCPenney:At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.
Full Time
11/18/2020
Pasadena, TX
(3.9 miles)
General Description The Operations Associate’s role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the a team to perform functions prior to store opening.Primary Responsibilities:Customer Service – You’re maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there’s no one they’d rather be talking to other than you.Executes pricing and signing – You can change ticket prices and signing on merchandise across the store better and faster than anyone!Replenish and restock the store:  You understand the needs of the customer.  When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need.Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom.Backroom standards:  You keep the stockroom  safe, clean, and organized .Omnichannel:  You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving.Merchandise strategy:  You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail.  You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor.Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise, shrink, safety, productivity, and other business processes.Core Competencies & Accomplisments:Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and othersOwnership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomesIntensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgencyWork experience- 1-2 years retail experienceAbout JCPenney:At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.
Full Time
11/18/2020
Pasadena, TX
(3.9 miles)
General Description As the Omnichannel Associate you are accountable for contributing to profitable sales growth by executing Enterprise Fulfillment and jcp.com activities and strategies to include Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general operationsPrimary Responsibilities:Customer Service & Sales – Greets and assists customers in finding products, delivering outstanding customer service; demonstrates customer service behaviors consistently; actively listens to customer issues in a calm and agreeable manner to resolve problems; actively promotes company products and services; partners with team members effectively.Enterprise Fulfillment – Monitors the Enterprise Fulfillment systems application, picks merchandise orders, and acknowledges completion in the system; accurately packs orders in accordance with packaging requirements and timelines; completes all Ship from Store and Buy Online Pickup in Store activities in a timely mannerjcp.com Operations – Researches jcp.com order shortages/overages and completes shipment check-in; completes order binning and system reporting to complete the jcp.com processes; assists with overall organization and maintenance of jcp.com stock area; processes jcp.com order deliver and return transactions on the registerGeneral Operations – Partners with Merchandise Associates/Assistants to replenish store and/or takes personal action to replenish products from inventory; Participates in annual inventory processPerformance Standards – Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, customer service, profit, productivity, and attendance.Core Competencies & Accomplishments:To achieve success at JCPenney, associates in this role will possess the following:Work experience- Minimum 1-2 yearsEducation- Bachelor degree or equivalent work experience preferred; HS degree or equivalent is requiredResults – Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to a high standards to achieve results; adapts quickly to changing situations with energy and a positive attitudeOwnership – Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for own actions and outcomesIntensity – Proactively finds ways to improve the customer experience; shows the confidence and courage to do what is right; takes action with energy and urgencyAbout JCPenney:At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.
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