This Job Has Expired Walgreens Customer Service Associate VICTORIA, TX
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Full Time
10/9/2020
VICTORIA, TX
(0 miles)
Job ObjectivesMaximizes sales and brand awareness by providing exceptional customer care to all customers in a friendly, efficient, and professional manner; gives impartial, personalized, expertise and advice regardless of brand and budget.Demonstrates a passion for beauty and provides inspirational beauty knowledge and know-how. Provides customers with solutions for their beauty needs, including mini-makeovers and skincare consultations, with an emphasis on the customers’ total look.Models and delivers a distinctive and delightful customer experience. Oversees and maintains overall beauty department standards.Job Responsibilities/TasksCustomer ExperienceEngages customers by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer care best practices by proactively offering assistance, asking questions to determine customers’ needs, and informing customers of options.Greets, listens, and engages customers to identify their needs, making them aware of appropriate products and services, and providing warm transfers to other areas of the store when necessary.Provides expertise in product demonstrations and consultations utilizing tools such as the Matchmade Device, Skin Hydrometer, and tablet.Leads and delivers in-store events to promote brand awareness and loyalty of Owned Brands and total Beauty/Personal Care.Builds relationships with customers; provides authentic closure of customer interaction and builds and fosters relationships.Engages with omni-channel solutions to enhance customer engagement/experience.Locates products in other stores or online if unavailable in the store.OperationsAchieves or exceeds predetermined sales goals by assisting customers in the purchase of products and by modeling exceptional customer care.Reviews scorecard on a regular basis to understand performance within store and district; partners with store leadership and BAE to create improvement goals.Consistently focuses on link-selling and up-selling with customers by showing them sale items and complimentary offerings.Uses testers and sampling to demonstrate product application and leverage items from beauty promotional programs.Ensures testers are stocked and maintained in compliance with hygiene standards; maintains a clean and organized department.Implements company asset protection procedures to identify and minimize profit loss.Processes sales for customers and/or employee purchases on cash register.Participates in meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and modeling exceptional customer care.Has working knowledge of store systems and store equipment.Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).Complies with all company policies and procedures; maintains respectful relationships with coworkers.Completes special assignments as assigned.Training & Personal DevelopmentSeeks self-development by monitoring own performance, setting high personal standards, maintaining awareness of beauty trends, learning from others, and improving job performance.Maintains knowledge of competition, new product/brand launches, and overall industry trends.Attends and participates in meetings, seminars, and other knowledge and business-driving opportunities; educates store team on new beauty updates, information, and learnings from training.Attends training and completes e-learning modules requested by Manager or assigned by Corporate.Maintains professional appearance and image in compliance with company guidelines at all times.Models and shares behavior with other Beauty Consultants; provides training and assistance to new Beauty Consultants.Works collaboratively with the Beauty Area Expert to review goals and maintain product knowledge.Walgreens, one of the nation's largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health and wellbeing enterprise. More than 10 million customers interact with Walgreens each day in communities across America, using the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services and advice. Walgreens operates 8,175 drugstores with a presence in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. Walgreens omnichannel business includes Walgreens.com. Approximately 400 Walgreens stores offer Healthcare Clinic or other provider retail clinic services.As the neighborhood drugstore and retailer, our goal is to make health and happiness simpler, easier and within reach. And we remain a trusted wellness provider offering convenient access to important health services, such as immunizations and an array of pharmacy services that can help patients improve their health. To our team members, Walgreens represents a unique opportunity to excel in their careers in a welcoming and inclusive environment. We offer the chance to work in a truly supportive environment, and be a part of a progressive organization dedicated to the well-being of our customers, team members and the communities we all call home.
Full Time
10/9/2020
VICTORIA, TX
(4.1 miles)
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Customer ExperienceEngages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).OperationsProvides customers with courteous, friendly, fast, and efficient service.Recommends items for sale to customer and recommends trade-up and/or companion items.Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.Implements Company asset protection procedures to identify and minimize profit loss.Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.Has working knowledge of store systems and store equipment.Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.Complies with all company policies and procedures; maintains respectful relationships with coworkers.Completes special assignments and other tasks as assigned.Training & Personal DevelopmentAttends training and completes PPLs requested by Manager or assigned by corporate.
Full Time
10/9/2020
VICTORIA, TX
(4.1 miles)
Job ObjectivesMaximizes sales and brand awareness by providing exceptional customer care to all customers in a friendly, efficient, and professional manner; gives impartial, personalized, expertise and advice regardless of brand and budget.Demonstrates a passion for beauty and provides inspirational beauty knowledge and know-how. Provides customers with solutions for their beauty needs, including mini-makeovers and skincare consultations, with an emphasis on the customers’ total look.Models and delivers a distinctive and delightful customer experience. Oversees and maintains overall beauty department standards.Job Responsibilities/TasksCustomer ExperienceEngages customers by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer care best practices by proactively offering assistance, asking questions to determine customers’ needs, and informing customers of options.Greets, listens, and engages customers to identify their needs, making them aware of appropriate products and services, and providing warm transfers to other areas of the store when necessary.Provides expertise in product demonstrations and consultations utilizing tools such as the Matchmade Device, Skin Hydrometer, and tablet.Leads and delivers in-store events to promote brand awareness and loyalty of Owned Brands and total Beauty/Personal Care.Builds relationships with customers; provides authentic closure of customer interaction and builds and fosters relationships.Engages with omni-channel solutions to enhance customer engagement/experience.Locates products in other stores or online if unavailable in the store.OperationsAchieves or exceeds predetermined sales goals by assisting customers in the purchase of products and by modeling exceptional customer care.Reviews scorecard on a regular basis to understand performance within store and district; partners with store leadership and BAE to create improvement goals.Consistently focuses on link-selling and up-selling with customers by showing them sale items and complimentary offerings.Uses testers and sampling to demonstrate product application and leverage items from beauty promotional programs.Ensures testers are stocked and maintained in compliance with hygiene standards; maintains a clean and organized department.Implements company asset protection procedures to identify and minimize profit loss.Processes sales for customers and/or employee purchases on cash register.Participates in meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and modeling exceptional customer care.Has working knowledge of store systems and store equipment.Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).Complies with all company policies and procedures; maintains respectful relationships with coworkers.Completes special assignments as assigned.Training & Personal DevelopmentSeeks self-development by monitoring own performance, setting high personal standards, maintaining awareness of beauty trends, learning from others, and improving job performance.Maintains knowledge of competition, new product/brand launches, and overall industry trends.Attends and participates in meetings, seminars, and other knowledge and business-driving opportunities; educates store team on new beauty updates, information, and learnings from training.Attends training and completes e-learning modules requested by Manager or assigned by Corporate.Maintains professional appearance and image in compliance with company guidelines at all times.Models and shares behavior with other Beauty Consultants; provides training and assistance to new Beauty Consultants.Works collaboratively with the Beauty Area Expert to review goals and maintain product knowledge.Walgreens, one of the nation's largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health and wellbeing enterprise. More than 10 million customers interact with Walgreens each day in communities across America, using the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services and advice. Walgreens operates 8,175 drugstores with a presence in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. Walgreens omnichannel business includes Walgreens.com. Approximately 400 Walgreens stores offer Healthcare Clinic or other provider retail clinic services.As the neighborhood drugstore and retailer, our goal is to make health and happiness simpler, easier and within reach. And we remain a trusted wellness provider offering convenient access to important health services, such as immunizations and an array of pharmacy services that can help patients improve their health. To our team members, Walgreens represents a unique opportunity to excel in their careers in a welcoming and inclusive environment. We offer the chance to work in a truly supportive environment, and be a part of a progressive organization dedicated to the well-being of our customers, team members and the communities we all call home.
Full Time
10/9/2020
PORT LAVACA, TX
(25.9 miles)
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Customer ExperienceEngages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).OperationsProvides customers with courteous, friendly, fast, and efficient service.Recommends items for sale to customer and recommends trade-up and/or companion items.Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.Implements Company asset protection procedures to identify and minimize profit loss.Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.Has working knowledge of store systems and store equipment.Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.Complies with all company policies and procedures; maintains respectful relationships with coworkers.Completes special assignments and other tasks as assigned.Training & Personal DevelopmentAttends training and completes PPLs requested by Manager or assigned by corporate.
Full Time
10/9/2020
PORT LAVACA, TX
(25.9 miles)
Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.Models and delivers a distinctive and delightful customer experience.Customer ExperienceEngages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).OperationsResponsible for holding store keys to open and close without management as necessary.Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.Assist with ensuring the Outdate program is followed with team members.Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.Has working knowledge of store systems and store equipment.Assist at Pharmacy out window as requested.Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).Responsible for bag checks of team members before leaving the store.Complies with all company policies and procedures; maintains respectful relationships with coworkers.Completes special assignments and other tasks as assigned.Training & Personal DevelopmentAttends training and completes PPLs requested by Manager.Obtains and maintains valid PTCB certification or pharmacy license as required by state.CommunicationsServes as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.Reports disciplinary issues and customer complaints to management.
Part Time
10/9/2020
BEEVILLE, TX
(53.6 miles)
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Customer ExperienceEngages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).OperationsProvides customers with courteous, friendly, fast, and efficient service.Recommends items for sale to customer and recommends trade-up and/or companion items.Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.Implements Company asset protection procedures to identify and minimize profit loss.Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.Has working knowledge of store systems and store equipment.Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.Complies with all company policies and procedures; maintains respectful relationships with coworkers.Completes special assignments and other tasks as assigned.Training & Personal DevelopmentAttends training and completes PPLs requested by Manager or assigned by corporate.
Full Time
10/9/2020
Victoria, TX
(1 miles)
Job DescriptionRetail Store Associates play a meaningful role within the CVS Health family. At CVS Health, we’re shaping the future of health care for people, businesses, and communities. With your talents and expertise, you can help us play a more active and supportive role in each person’s unique healthcare needs. Join our team of thousands as we positively impact millions…one customer at a time.The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others.Essential Functions:• Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues• Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed• Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures• Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager• Supporting opening and closing store activities, when needed• Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools• Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development•Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better healthRequired Qualifications• At least 16 years of agePhysical Requirements:• Remaining upright on the feet, particularly for sustained periods of time• Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting• Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/detailsPreferred Qualifications• Previous experience in a retail or customer service settingEducation• High School diploma or equivalentBusiness OverviewAt CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
Full Time
10/19/2020
Victoria, TX
(3.1 miles)
GENERAL PURPOSE:The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.ESSENTIAL FUNCTIONS:Understands that safety is the number one priority and practices safe behaviors in everything they do.Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.Assists Customers in any way necessary – is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.Represents and supports the Company brand at all times.Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.Maintains a professional appearance and adheres to the Company’s dress code at all times.Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas.Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.COMPETENCIES:Manages Work ProcessesBusiness AcumenPlans, Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.Ability to perform basic mathematical calculations commonly used in retail environments.PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.SUPERVISORY RESPONSIBILITIES:NoneDISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.'228561
Full Time
10/8/2020
Victoria, TX
(3.1 miles)
GENERAL PURPOSE: This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating “command” presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure.ESSENTIAL FUNCTIONS:Maintaining Safe & Secure Environment:Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers.Provides visible “command” presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues.Removes clutter and ensures safe, clear egress to emergency exits.Developing Great Teams & Partnerships:Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.Treats all Customers and Associates with respect.Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc.Other duties as assigned to support Loss Prevention initiatives.Personal and Store BrandRepresents and supports the Company brand at all times.Maintains a professional appearance, in accordance with Company dress code.Mitigating Theft & Fraud:Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior.Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership.Adheres to Company policy for external theft response.Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.Minimizing Operational Shortage:Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives.Observes and validates proper checkout procedures for Customers and AssociatesCOMPETENCIES:Manages Work ProcessesBusiness AcumenPlans, Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:High School education or equivalent required, AA degree preferred.One year retail supervisor experience or similar training preferred.One year loss prevention/security training preferred.Active Security Guard License preferredAbility to work effectively in a fast-paced environment.Strong communication skills.Demonstrated ability to build and maintain relationships with the Store team.Excellent Customer service skills.Proven ability to effectively resolve conflict.Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing.PHYSICAL REQUIREMENTS/ADA:Consistent timeliness and regular attendance.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling).Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).Certain assignments may require other qualifications and skills.SUPERVISORY RESPONSIBILITIES:NoneDISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.'137177
Full Time
10/9/2020
Victoria, TX
(3.2 miles)
ALL ABOUT GENERAL MERCHANDISE AND FOOD & BEVERAGEExperts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing processes for all GM areas of the store. This team leads Food & Beverage, and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick, pack, and ship fulfillment work.At Target we believe in our team members having meaningful experiences that help them build and develop skills for a career. These roles can provide you with the:Knowledge of guest service fundamentals and experience supporting a guest first culture across the store Experience in retail business fundamentals: department sales trends, inventory management, and process efficiency and improvementExperience executing daily/weekly workload to support business priorities and deliver on sales goalsKnowledge in food seasonality, freshness and quality, food safety standards and routines, and merchandisingWHAT WE ARE LOOKING FORWe might be a great match if:Working in a fun and energetic environment makes you excited… We work efficiently and as a team to deliver for our guestsProviding service to our guests that makes them say I LOVE TARGET! excites you… That’s why we love working at TargetStocking, Setting and Selling Target products sounds like your thing… That’s the core of what we doYou aren’t looking for a Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewardedThe good news is that we have some amazing training that will help teach you everything you need to know. But there are a few skills you should have from the get-go:Welcoming and helpful attitude toward guests and other team membersLearn and adapt to current technology needsWork both independently and with a teamResolve guest questions quickly on the spotAttention to detail and follow a multi-step processWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:Accurately handle cash register operationsClimb up and down laddersScan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 poundsFlexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessaryRoles Include:General Merchandise ExpertClosing ExpertPresentation ExpertFulfillment ExpertInbound ExpertReverse Logistics ExpertFood Service ExpertStarbucks BaristaFood & Beverage ExpertFood & Beverage Expert - Adult Bev (limited stores only)Americans with Disabilities Act (ADA)Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.
Full Time
10/9/2020
Victoria, TX
(3.2 miles)
ALL ABOUTSEASONAL JOBSSeasonal Specialty Sales Roles:Asales force of specialized consultantswho provide tailored suggestions and solutions through active selling and compelling visual merchandising presentations that inspire guests and build the basket.Seasonal Service & Engagement:Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery.Seasonal General Merchandise & Food Sales:Experts of operations, process and efficiencywho enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor.At Target we believe our team members have meaningful experiences that help them build and develop skills for a career.These rolescan?provide you with the:Knowledge of guest service fundamentals and experience supporting a guest first culture across the store? Experience in retail business fundamentals: department sales trends, inventory management, and process efficiency and improvement Experience executing daily/weekly workload to support business priorities and deliver on sales goalsWHAT WE ARE LOOKING FORWe might be a great match if:Working in a fun and energetic environment makes you excited… We work efficiently and as a team to deliver for our guestsProviding service to our guests that makes them say I LOVE TARGET! excites you… That’s why we love working at TargetStocking, Setting and Selling Target products sounds like your thing… That’s the core of what we doYou aren’t looking for a Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewardedThe good news is that we have some amazing training that will help teach you everything you need toknow. Butthere are a few skills you should have from the get-go:Welcoming and helpful attitude toward guests and other team membersLearn and adapt to current technology needsWork both independently and with a teamResolve guest questions quickly on the spotAttention to detail and follow a multi-step processWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:Accurately handle cash register operationsClimb up and down laddersScan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessaryRoles Include: Seasonal Guest AdvocateSeasonal General Merchandise ExpertSeasonal Fulfillment ExpertSeasonal Food & Beverage ExpertSeasonal Front of Store AttendantSeasonal Beauty ConsultantSeasonal Style ConsultantSeasonal Tech ConsultantSeasonal Inbound ExpertSeasonal Food Service ExpertSeasonal Starbucks Barista Americans with Disabilities Act (ADA)Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.
Full Time
10/9/2020
Victoria, TX
(3.2 miles)
ALL ABOUT SERVICE & ENGAGEMENT Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both physical and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping effortless and seamless for guests at the checklanes, guest services, gift registry, pick-up and drive up.At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the: Ability to communicate and interact with guests to build an inclusive guest experienceAbility to blend problem solving and decision making to positively impact the guest experience and resolve guest concerns Ability to adapt to different guest interactions and situationsExperience promoting and selling various benefits, offerings and servicesAs a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities:Create a welcoming experience by authentically greeting, every guest every time.Make a connection with guests by engaging in friendly and genuine conversation throughout each transaction; asking open ended questions about the guest’s shopping experience and using those questions to assess, understand, and determine how to tailor your approach.Welcome guests into self-checkout and provide assistance as needed. Scan and bag all guest items efficiently, neatly, and in compliance with food safety standards and company best practices.Work efficiently to minimize guest wait time while maintaining guest service and accuracy.Make the guest aware of current and upcoming brand launches, store activities, and events. Speak to the benefits of the REDcard with every guest and assist them through the application process. Understand and show guests how to use Wallet and the other features and offerings within the Target App.Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate, and use them.Attempt every return and follow register prompts, be empowered to make it right for the guest while following Targets policies and procedures.Make it right for the guest by de-escalating any negative situations and recover the guest shopping experience while following Target’s policies and procedures.Deliver easy and seamless service to all Order Pick Up, Drive Up, Registry, and Photo guests.Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers)Stock supplies during store open hours while being available for the guest.Say thank you after every guest interaction and be sure every guest leaves satisfied with their shopping experience.Demonstrate a culture of ethical conduct, safety, and compliance.All other duties based on business needs.WHAT WE ARE LOOKING FORWe might be a great match if:Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guestsProviding service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at TargetYou enjoy interacting with people all day and making things easy for others…. Interacting with guests, solving concerns and making the guests day better is core of what we doYou aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewardedThe good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate. But there are a few skills you should have from the get-go:Communicating effectively, including using positive language and attentive to guests needsWelcoming and helpful attitude toward guests and other team membersAttention to detail while multi-taskingWilling to educate guests and sell products and servicesLearn and adapt to evolving technology needsWork both independently and with a teamWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:Accurately handle cash register operations and cash transactionsScan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessaryRoles Include:Guest Advocate (Cashier)Front of Store Attendant (Cart Attendant)Americans with Disabilities Act (ADA)Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.
Full Time
10/9/2020
Victoria, TX
(3.2 miles)
ALL ABOUT SPECIALTY SALES A sales force of specialized consultants who provide tailored suggestions and solutions through active selling and compelling visual merchandising presentations that inspire guests and build the basket.Teams in Apparel and Accessories (A&A), Beauty and Tech (Electronics) prioritize guest experience while blending completion of tasks that ensure product is available and easy to shop – pulling, filling, pricing, setting, staging and maintaining the sales floor and the backroom.At Target we believe in our team members having meaningful experiences that help them build and develop skills for a career. The specialty sales roles can provide you with the:Skills in guest service and active sellingKnowledge building in industry trends including brand differentiationKnowledge of retail business fundamentals: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies and basic merchandisingWHAT WE ARE LOOKING FORWe might be a great match if: Working in a fun and energetic environment makes you excited… We work efficiently and as a team to deliver for our guestsProviding service to our guests that makes them say I LOVE TARGET! excites you… That’s why we love working at TargetStocking, Setting and Selling Target products sounds like your thing… That’s the core of what we doYou aren’t looking for a Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewardedThe good news is that we have some amazing training that will help teach you everything you need to know. But there are a few skills you should have from the get-go:Strong interest and knowledge in one of these areas: A&A, Beauty and/or Tech (Electronics)Welcoming and helpful attitude toward guests and other team membersLearn and adapt to current technology needsEffective communication skillsWork both independently and with a teamResolve guest questions quickly on the spotWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:Accurately handle cash register operationsClimb up and down laddersScan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessaryRoles Include:Style ConsultantTech (Electronics) ConsultantBeauty ConsultantAmericans with Disabilities Act (ADA)Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.
Full Time
10/18/2020
Victoria, TX
(3.5 miles)
General Description As a Cashier you are accountable for the customer service and sales experience including: maintaining checkout standards; assisting with general operations such as Omnichannel, recovery and inventory; and upholding performance standards relative to shrink/safety and meeting performance standards associated with the role.Primary Responsibilities:Customer Service & Sales – Greets and assists customers while providing excellent customer service. Demonstrates WORTH behaviors consistently. Partners where needed for additional support. Actively and enthusiastic engages customer while working to resolve problems and assist with credit, rewards and gift card programs. Promotes Findmore and other programs intended to drive sales and enhance customer service.Checkout Standards – Completes checkout processes including returns and re-ticketing. Assists with the signing and merchandising standards at all checkouts while stocking and merchandising Impulse Fixtures and replenishment. Proactively calls for assistance when additional help is needed in checkout. Utilizes Point of Sale on Mobile Warrior device to support line management.General Operations – Assists with Omnichannel efforts as needed.  Assists with recovery, put backs and fitting room maintenance as needed. Participates in annual inventory processesPerformance Standards – Supports company shrink and safety initiatives. Meets established performance standards for the role on a consistent basis, including (but not limited to) the company’s iCAP program, product and service sales, customer service, profit, productivity, and attendance.Core Competencies & Accomplishments:To achieve success at JCPenney, a Cashier will possess the following:Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others.Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomesProactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgencyResults – Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to a high standards to achieve results; adapts quickly to changing situations with energy and a positive attitudeOwnership – Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for own actions and outcomesIntensity – Proactively finds ways to improve the customer experience; shows the confidence and courage to do what is right; takes action with energy and urgencyAbout JCPenney:At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.
Full Time
10/18/2020
Victoria, TX
(3.5 miles)
General Description The Operations Associate’s role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the a team to perform functions prior to store opening.Primary Responsibilities:Customer Service – You’re maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there’s no one they’d rather be talking to other than you.Executes pricing and signing – You can change ticket prices and signing on merchandise across the store better and faster than anyone!Replenish and restock the store:  You understand the needs of the customer.  When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need.Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom.Backroom standards:  You keep the stockroom  safe, clean, and organized .Omnichannel:  You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving.Merchandise strategy:  You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail.  You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor.Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise, shrink, safety, productivity, and other business processes.Core Competencies & Accomplisments:Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and othersOwnership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomesIntensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgencyWork experience- 1-2 years retail experienceAbout JCPenney:At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.
Full Time
10/18/2020
Victoria, TX
(3.5 miles)
General Description As the Merchandise Assistant, you are accountable for driving customer service to achieve profitable sales growth by leading and engaging associates, managing company merchandise standards and execution, training and developing associates and executing sales building programs.Primary Responsibilities:Customer Service & Sales – Models and holds team accountable for delivering outstanding customer service. Actively listens to customer issues to resolve problems. Demonstrates WORTH behaviors consistently. Partners with other team members when additional support is needed. Door to Floor / Restock / RFID & Inventory – Works with Merchandise Supervisor to plan upcoming merchandise placement plans. Contributes to merchandise receipt and reverse logistics processes. Assists with the execution of inventory processes (cycle counts, system uploads, stock ledger, Radio Frequency Identification Scans, etc.). Contributes to the Shoe on Display restocking process, including mismates and stockroom organization. Contributes to the restock program to identify replenishment opportunities.SET / Visual / Environment – Assists with the SET processes by planning floor moves, placing graphics, and executing visual detailing based on company guidance. Identifies sell-through opportunities and remerchandise the selling floor to increase rate of sale. Helps oversee and maintain all fitting room and sales floor recovery processes to ensure a clean and organized store environment. Contributes to the execution of visual elements to support merchandising statements. Responsible for stockroom maintenance.Omnichannel (SVG 2-3 only) – Assists with the jcp.com process including jcp.com orders and aged and undelivered orders/returns as needed. Contributes to Buy Online Pick Up In Store and Ship from Store processes as needed.General Operations – Contributes to Merchandise Transfer Out (MTO), Return to Vendor and Return to Warehouse activities. Assists with the Defective MTO (DMTO) process ensuring proper and timely execution of all DMTO’s to ensure integrity of inventory and prevent shrink. Participates in annual inventory processes.Performance Standards – Supports company shrink and safety initiatives. Consistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service, profit, productivity, and attendance.Core Competencies & Accomplishments:To achieve success at JCPenney, a Merchandise Assistant will possess the following:Results – Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others.Ownership – Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes.Intensity – Proactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgency.About JCPenney:At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.
Full Time
10/18/2020
Victoria, TX
(3.5 miles)
General Description As the Omnichannel Associate you are accountable for contributing to profitable sales growth by executing Enterprise Fulfillment and jcp.com activities and strategies to include Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general operationsPrimary Responsibilities:Customer Service & Sales – Greets and assists customers in finding products, delivering outstanding customer service; demonstrates customer service behaviors consistently; actively listens to customer issues in a calm and agreeable manner to resolve problems; actively promotes company products and services; partners with team members effectively.Enterprise Fulfillment – Monitors the Enterprise Fulfillment systems application, picks merchandise orders, and acknowledges completion in the system; accurately packs orders in accordance with packaging requirements and timelines; completes all Ship from Store and Buy Online Pickup in Store activities in a timely mannerjcp.com Operations – Researches jcp.com order shortages/overages and completes shipment check-in; completes order binning and system reporting to complete the jcp.com processes; assists with overall organization and maintenance of jcp.com stock area; processes jcp.com order deliver and return transactions on the registerGeneral Operations – Partners with Merchandise Associates/Assistants to replenish store and/or takes personal action to replenish products from inventory; Participates in annual inventory processPerformance Standards – Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, customer service, profit, productivity, and attendance.Core Competencies & Accomplishments:To achieve success at JCPenney, associates in this role will possess the following:Work experience- Minimum 1-2 yearsEducation- Bachelor degree or equivalent work experience preferred; HS degree or equivalent is requiredResults – Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to a high standards to achieve results; adapts quickly to changing situations with energy and a positive attitudeOwnership – Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for own actions and outcomesIntensity – Proactively finds ways to improve the customer experience; shows the confidence and courage to do what is right; takes action with energy and urgencyAbout JCPenney:At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.
Full Time
10/18/2020
Victoria, TX
(3.5 miles)
General Description As a commission associate in our home department, you are accountable for driving customer service to achieve profitable sales growth by combining in-depth product knowledge and passion for service to build clientele and to drive sales.Primary Responsibilities:Customer Service & Sales – Approaches customers in a friendly manner to engage, determine needs, and help customers make decisions about desired product or service. Informs customers of key product attributes to generate interest and to build clientele.  Covers care/protection plans and suggests additional products to customers.General Operations – Participates in inventory processes, Merchandise Transfer Out (MTO), Return to Vendor, Return to Warehouse and Defective Merchandise Transfer Out activities.  Completes pricing and signing processes in specialty businesses.  Stays uptodate with new trends and styles through industry publications and communications and participates in ongoing technical skills development through company and/or vendorprovided training and skill practice.Performance Standards – Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, the company’s iCAP program, product and service sales, customer service, profit, productivity and attendanceCore Competencies & Accomplishments:To achieve success at JCPenney, a home commission associate will possess the following:Drives Results - Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others.Builds Ownership – Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes.Drives Intensity - Proactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgency.About JCPenney:At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.
Part Time
10/20/2020
Victoria, TX
(3.6 miles)
DescriptionPerforms general store operational duties including cashiering, customer service, truck unloading, stocking, merchandise recovery, and light cleaning or maintenance as assigned.1. Greets and assists customers as needed in order to maintain the highest level of customer service.2. Maintains and operates point-of-sale systems efficiently and accurately.3. Drives customer loyalty program participation, including sign ups and rewards processing at check-out.4. Participates in the freight flow process including truck unloading, stocking, merchandise presentation and recovery.5. Participates in furniture department operations including carry-outs and display assembly as needed.6. Maintains appearance of the store's interior and exterior to company standards including light maintenance duties and cleaning.7. Performs daily front-end maintenance including check stand cleanliness, replenishment of merchandise and supplies and floor safety.8. Performs other tasks as assigned by Store Leadership, such as cart retrieval, shrink control and safety-related tasks.Qualifications1. High School Diploma, GED or equivalent work experience required. Must be at least 18 years of age.2. Strong customer service and communication skills required.3. Ability to work a flexible work schedule including nights, weekends and holidays required.4. Prior retail experience preferred.5. Previous experience operating a cash register preferred.6. Ability to lift, carry, push, and pull a minimum of 50 pounds required. Ability to unload freight, to move product on and off of store shelves, to walk, stand, bend, stoop, or kneel for long periods of time, and to move freely throughout store on a continual basis required.7. Basic English literacy and math skills required.We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
Full Time
10/14/2020
Victoria, TX
(7.9 miles)
Creates a friendly and welcoming environment by greeting and offering assistance to customers. You are the face to the customer ensuring they remain the top priority while balancing tasks and routines. Work with the latest technology and innovative solutions. Kohl’s offers flexible scheduling and we train and develop the most talented, motivated teams around.ACCOUNTABILITIES“Smiles and Says Hi!” Greets all customers and associates, assists in a friendly, courteous manner and adheres to the “Yes We Can” policy efficiently resolving customer’s questions and requestsConsistently uses the 5 step GREAT program while interacting with customers: Greets and Engages Customer, Requests Credit, Explains Savings, Asks to Complete the Survey and Thanks the CustomerAble to learn and adapt to current technology to assist customer needsDelivers the highest level of customer service through effective problem solvingSolicits, opens and activates Kohl’s Charge applications and loyalty programsEnsures that all cash handling procedures are done in accordance to policy and procedureComplete transactions accurately and efficiently while engaging customersFlexible and willing to cross-train and work in other areas of the store, as neededQUALIFICATIONSREQUIREDAbility to lift 50 pounds on an occasional to frequent basisAbility to spend up to 100% of work time standing or moving about the departments. Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basisAdherence to Kohl's policy and proceduresRegular attendanceEffective verbal and written communication skillsBasic math and reading skills, legible handwriting and attention to detailAbility to work as part of a team and interact effectively with othersPREFERREDPrior retail experienceComfortable with the use of technology consistently while performing the required tasks
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