This Job Has Expired JCPenney Asset Protection Associate Beaumont, TX
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Full Time
11/18/2020
Beaumont, TX
(0 miles)
General Description Do you like serving customers and doing everything you can to make them happy Do you like working in a fast and ever changing environment, with new shops, new fashion, and new technology Well…being a Seasonal Cashier at JCPenney might be the position for you!The Seasonal Cashier is a position that’s always on the lookout for customers that need assistance or merchandise that needs to reset. As a seasonal hire you will have a defined employment time period.  Your manager will communicate with you what your last day worked will be as the peak season comes to an end.Primary Responsibilities:Assists customers: You seek out customers and do whatever you can to make their experience great from the sales floor to the register. You listen, you help, and you make them want to come back!Adjusts to customer flow: You are always on the move and available to provide assistance to customers or your co-workers.Maintains product presentation: You are always making adjustments to display the latest fashion and merchandise trends after the customer has taken time to explore all of our great products!Replenish and restock the store:  You understand the needs of the customer.  When merchandise is getting low, you know just where to get more to ensure all of our customers have the styles and sizes they need.Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise or business processes.Core Competencies & Accomplishments:Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and othersOwnership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomesIntensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgencyAbout JCPenney:At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.
Full Time
11/18/2020
Beaumont, TX
(0 miles)
General Description Do you like working with your hands and staying active   Do the words “order” and “process” get you excited   Do you enjoy making things happen behind the scenes and seeing your work flourish in a store   Well, being a Seasonal Operations Associate might be the position for you!A Seasonal Operations Associate’s role is to create an outstanding customer experience by performing operations functions within the store. This is an early morning position and you will work with the task team to perform functions prior to store opening. As a seasonal hire you will have a defined employment time period, but you may be offered an employment extension or regular position based on the your work ethic and availability. Apply today!Primary Responsibilities:Customer Service – You’re maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there’s no one they’d rather be talking to other than you.Executes pricing and signing – You can change ticket prices and signing on merchandise across the store better and faster than anyone!Replenish and restock the store:  You understand the needs of the customer.  When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need.Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom.Backroom standards:  You keep the stockroom  safe, clean, and organized .On-line jcp.com pick up:  You may be responsible for finding and fulfilling orders placed online.Merchandise strategy:  You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail.  You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor.Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise or business processes.Core Competencies & Accomplishments:Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and othersOwnership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomesIntensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgencyAbout JCPenney:At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.
Full Time
11/18/2020
Beaumont, TX
(0 miles)
General Description As a Cashier you are accountable for the customer service and sales experience including: maintaining checkout standards; assisting with general operations such as Omnichannel, recovery and inventory; and upholding performance standards relative to shrink/safety and meeting performance standards associated with the role.Primary Responsibilities:Customer Service & Sales – Greets and assists customers while providing excellent customer service. Demonstrates WORTH behaviors consistently. Partners where needed for additional support. Actively and enthusiastic engages customer while working to resolve problems and assist with credit, rewards and gift card programs. Promotes Findmore and other programs intended to drive sales and enhance customer service.Checkout Standards – Completes checkout processes including returns and re-ticketing. Assists with the signing and merchandising standards at all checkouts while stocking and merchandising Impulse Fixtures and replenishment. Proactively calls for assistance when additional help is needed in checkout. Utilizes Point of Sale on Mobile Warrior device to support line management.General Operations – Assists with Omnichannel efforts as needed.  Assists with recovery, put backs and fitting room maintenance as needed. Participates in annual inventory processesPerformance Standards – Supports company shrink and safety initiatives. Meets established performance standards for the role on a consistent basis, including (but not limited to) the company’s iCAP program, product and service sales, customer service, profit, productivity, and attendance.Core Competencies & Accomplishments:To achieve success at JCPenney, a Cashier will possess the following:Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others.Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomesProactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgencyResults – Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to a high standards to achieve results; adapts quickly to changing situations with energy and a positive attitudeOwnership – Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for own actions and outcomesIntensity – Proactively finds ways to improve the customer experience; shows the confidence and courage to do what is right; takes action with energy and urgencyAbout JCPenney:At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.
Full Time
11/18/2020
Beaumont, TX
(0 miles)
General Description The Operations Associate’s role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the a team to perform functions prior to store opening.Primary Responsibilities:Customer Service – You’re maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there’s no one they’d rather be talking to other than you.Executes pricing and signing – You can change ticket prices and signing on merchandise across the store better and faster than anyone!Replenish and restock the store:  You understand the needs of the customer.  When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need.Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom.Backroom standards:  You keep the stockroom  safe, clean, and organized .Omnichannel:  You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving.Merchandise strategy:  You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail.  You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor.Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise, shrink, safety, productivity, and other business processes.Core Competencies & Accomplisments:Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and othersOwnership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomesIntensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgencyWork experience- 1-2 years retail experienceAbout JCPenney:At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.
Full Time
11/18/2020
Beaumont, TX
(0 miles)
General Description Do you enjoy making things happen behind the scenes and seeing your work flourish on stage Well…being a Merchandise Execution Associate at JCPenney might be the position for you!Primary Responsibilities:Customer Service & SalesGreets and assists customers in finding products and delivers outstanding customer servicePartners with other team members when additional support is neededActively listens to customer issues in a calm and agreeable manner to resolve problemsTruck / Restock & InventoryFollows placement directions to effectively place set merchandise statementsContributes to merchandise receipt and reverse logistics processesAssists with the execution of inventory processesContributes to the Shoe on Display restocking process, including mismates and stockroom organizationContributes to the restock program to identify replenishment opportunitiesSET / Visual / EnvironmentAssists with the SET processes by planning floor moves, placing graphics, and executing visual detailingIdentifies sell-through opportunities and remerchandise the selling floor to increase rate of saleHelps oversee and maintain all fitting room and sales floor recovery processesContributes to the execution of visual elements to support merchandising statementsResponsible for stockroom maintenanceOmnichannelAssists with the jcp.com process including jcp.com orders and aged and undelivered orders/returns as neededContributes to Buy Online Pick Up In Store and Ship from Store processes as neededGeneral OperationsContributes to Merchandise Transfer Out (MTO), Return to Vendor and Return to Warehouse activitiesAssists with the Defective process execution to ensure integrity of inventory and prevent shrinkPerformance StandardsSupports company shrink and safety initiativesConsistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service, profit, productivity, and attendanceCore Competencies & Accomplishments:Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and othersProvide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomesProactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgencyResults: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and otherOwnership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomesIntensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgencyDrive Change - Adapts quickly to changing situations with energy and a positive attitude. Coaches others through changeWork experience- 1-2 years of retail experienceAbout JCPenney:At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.
Full Time
11/18/2020
Beaumont, TX
(0 miles)
General Description As the Omnichannel Associate you are accountable for contributing to profitable sales growth by executing Enterprise Fulfillment and jcp.com activities and strategies to include Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general operationsPrimary Responsibilities:Customer Service & Sales – Greets and assists customers in finding products, delivering outstanding customer service; demonstrates customer service behaviors consistently; actively listens to customer issues in a calm and agreeable manner to resolve problems; actively promotes company products and services; partners with team members effectively.Enterprise Fulfillment – Monitors the Enterprise Fulfillment systems application, picks merchandise orders, and acknowledges completion in the system; accurately packs orders in accordance with packaging requirements and timelines; completes all Ship from Store and Buy Online Pickup in Store activities in a timely mannerjcp.com Operations – Researches jcp.com order shortages/overages and completes shipment check-in; completes order binning and system reporting to complete the jcp.com processes; assists with overall organization and maintenance of jcp.com stock area; processes jcp.com order deliver and return transactions on the registerGeneral Operations – Partners with Merchandise Associates/Assistants to replenish store and/or takes personal action to replenish products from inventory; Participates in annual inventory processPerformance Standards – Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, customer service, profit, productivity, and attendance.Core Competencies & Accomplishments:To achieve success at JCPenney, associates in this role will possess the following:Work experience- Minimum 1-2 yearsEducation- Bachelor degree or equivalent work experience preferred; HS degree or equivalent is requiredResults – Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to a high standards to achieve results; adapts quickly to changing situations with energy and a positive attitudeOwnership – Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for own actions and outcomesIntensity – Proactively finds ways to improve the customer experience; shows the confidence and courage to do what is right; takes action with energy and urgencyAbout JCPenney:At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.
Full Time
11/18/2020
Port Arthur, TX
(16 miles)
General Description Do you enjoy making things happen behind the scenes and seeing your work flourish on stage Well…being a Merchandise Execution Associate at JCPenney might be the position for you!Primary Responsibilities:Customer Service & SalesGreets and assists customers in finding products and delivers outstanding customer servicePartners with other team members when additional support is neededActively listens to customer issues in a calm and agreeable manner to resolve problemsTruck / Restock & InventoryFollows placement directions to effectively place set merchandise statementsContributes to merchandise receipt and reverse logistics processesAssists with the execution of inventory processesContributes to the Shoe on Display restocking process, including mismates and stockroom organizationContributes to the restock program to identify replenishment opportunitiesSET / Visual / EnvironmentAssists with the SET processes by planning floor moves, placing graphics, and executing visual detailingIdentifies sell-through opportunities and remerchandise the selling floor to increase rate of saleHelps oversee and maintain all fitting room and sales floor recovery processesContributes to the execution of visual elements to support merchandising statementsResponsible for stockroom maintenanceOmnichannelAssists with the jcp.com process including jcp.com orders and aged and undelivered orders/returns as neededContributes to Buy Online Pick Up In Store and Ship from Store processes as neededGeneral OperationsContributes to Merchandise Transfer Out (MTO), Return to Vendor and Return to Warehouse activitiesAssists with the Defective process execution to ensure integrity of inventory and prevent shrinkPerformance StandardsSupports company shrink and safety initiativesConsistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service, profit, productivity, and attendanceCore Competencies & Accomplishments:Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and othersProvide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomesProactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgencyResults: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and otherOwnership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomesIntensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgencyDrive Change - Adapts quickly to changing situations with energy and a positive attitude. Coaches others through changeWork experience- 1-2 years of retail experienceAbout JCPenney:At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.
Full Time
11/18/2020
Port Arthur, TX
(16 miles)
General Description Do you like working with your hands and staying active   Do the words “order” and “process” get you excited   Do you enjoy making things happen behind the scenes and seeing your work flourish in a store   Well, being a Seasonal Operations Associate might be the position for you!A Seasonal Operations Associate’s role is to create an outstanding customer experience by performing operations functions within the store. This is an early morning position and you will work with the task team to perform functions prior to store opening. As a seasonal hire you will have a defined employment time period, but you may be offered an employment extension or regular position based on the your work ethic and availability. Apply today!Primary Responsibilities:Customer Service – You’re maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there’s no one they’d rather be talking to other than you.Executes pricing and signing – You can change ticket prices and signing on merchandise across the store better and faster than anyone!Replenish and restock the store:  You understand the needs of the customer.  When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need.Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom.Backroom standards:  You keep the stockroom  safe, clean, and organized .On-line jcp.com pick up:  You may be responsible for finding and fulfilling orders placed online.Merchandise strategy:  You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail.  You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor.Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise or business processes.Core Competencies & Accomplishments:Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and othersOwnership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomesIntensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgencyAbout JCPenney:At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.
Full Time
11/18/2020
Port Arthur, TX
(16 miles)
General Description Do you like serving customers and doing everything you can to make them happy Do you like working in a fast and ever changing environment, with new shops, new fashion, and new technology Well…being a Seasonal Cashier at JCPenney might be the position for you!The Seasonal Cashier is a position that’s always on the lookout for customers that need assistance or merchandise that needs to reset. As a seasonal hire you will have a defined employment time period.  Your manager will communicate with you what your last day worked will be as the peak season comes to an end.Primary Responsibilities:Assists customers: You seek out customers and do whatever you can to make their experience great from the sales floor to the register. You listen, you help, and you make them want to come back!Adjusts to customer flow: You are always on the move and available to provide assistance to customers or your co-workers.Maintains product presentation: You are always making adjustments to display the latest fashion and merchandise trends after the customer has taken time to explore all of our great products!Replenish and restock the store:  You understand the needs of the customer.  When merchandise is getting low, you know just where to get more to ensure all of our customers have the styles and sizes they need.Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise or business processes.Core Competencies & Accomplishments:Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and othersOwnership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomesIntensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgencyAbout JCPenney:At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.
Full Time
11/18/2020
Port Arthur, TX
(16 miles)
General Description As a Cashier you are accountable for the customer service and sales experience including: maintaining checkout standards; assisting with general operations such as Omnichannel, recovery and inventory; and upholding performance standards relative to shrink/safety and meeting performance standards associated with the role.Primary Responsibilities:Customer Service & Sales – Greets and assists customers while providing excellent customer service. Demonstrates WORTH behaviors consistently. Partners where needed for additional support. Actively and enthusiastic engages customer while working to resolve problems and assist with credit, rewards and gift card programs. Promotes Findmore and other programs intended to drive sales and enhance customer service.Checkout Standards – Completes checkout processes including returns and re-ticketing. Assists with the signing and merchandising standards at all checkouts while stocking and merchandising Impulse Fixtures and replenishment. Proactively calls for assistance when additional help is needed in checkout. Utilizes Point of Sale on Mobile Warrior device to support line management.General Operations – Assists with Omnichannel efforts as needed.  Assists with recovery, put backs and fitting room maintenance as needed. Participates in annual inventory processesPerformance Standards – Supports company shrink and safety initiatives. Meets established performance standards for the role on a consistent basis, including (but not limited to) the company’s iCAP program, product and service sales, customer service, profit, productivity, and attendance.Core Competencies & Accomplishments:To achieve success at JCPenney, a Cashier will possess the following:Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others.Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomesProactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgencyResults – Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to a high standards to achieve results; adapts quickly to changing situations with energy and a positive attitudeOwnership – Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for own actions and outcomesIntensity – Proactively finds ways to improve the customer experience; shows the confidence and courage to do what is right; takes action with energy and urgencyAbout JCPenney:At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.
Full Time
11/18/2020
Port Arthur, TX
(16 miles)
General Description The Operations Associate’s role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the a team to perform functions prior to store opening.Primary Responsibilities:Customer Service – You’re maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there’s no one they’d rather be talking to other than you.Executes pricing and signing – You can change ticket prices and signing on merchandise across the store better and faster than anyone!Replenish and restock the store:  You understand the needs of the customer.  When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need.Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom.Backroom standards:  You keep the stockroom  safe, clean, and organized .Omnichannel:  You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving.Merchandise strategy:  You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail.  You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor.Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise, shrink, safety, productivity, and other business processes.Core Competencies & Accomplisments:Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and othersOwnership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomesIntensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgencyWork experience- 1-2 years retail experienceAbout JCPenney:At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.
Full Time
11/18/2020
Baytown, TX
(54.1 miles)
General Description The Operations Associate’s role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the a team to perform functions prior to store opening.Primary Responsibilities:Customer Service – You’re maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there’s no one they’d rather be talking to other than you.Executes pricing and signing – You can change ticket prices and signing on merchandise across the store better and faster than anyone!Replenish and restock the store:  You understand the needs of the customer.  When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need.Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom.Backroom standards:  You keep the stockroom  safe, clean, and organized .Omnichannel:  You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving.Merchandise strategy:  You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail.  You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor.Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise, shrink, safety, productivity, and other business processes.Core Competencies & Accomplisments:Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and othersOwnership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomesIntensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgencyWork experience- 1-2 years retail experienceAbout JCPenney:At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.
Full Time
11/18/2020
Baytown, TX
(54.1 miles)
General Description Do you enjoy making things happen behind the scenes and seeing your work flourish on stage Well…being a Merchandise Execution Associate at JCPenney might be the position for you!Primary Responsibilities:Customer Service & SalesGreets and assists customers in finding products and delivers outstanding customer servicePartners with other team members when additional support is neededActively listens to customer issues in a calm and agreeable manner to resolve problemsTruck / Restock & InventoryFollows placement directions to effectively place set merchandise statementsContributes to merchandise receipt and reverse logistics processesAssists with the execution of inventory processesContributes to the Shoe on Display restocking process, including mismates and stockroom organizationContributes to the restock program to identify replenishment opportunitiesSET / Visual / EnvironmentAssists with the SET processes by planning floor moves, placing graphics, and executing visual detailingIdentifies sell-through opportunities and remerchandise the selling floor to increase rate of saleHelps oversee and maintain all fitting room and sales floor recovery processesContributes to the execution of visual elements to support merchandising statementsResponsible for stockroom maintenanceOmnichannelAssists with the jcp.com process including jcp.com orders and aged and undelivered orders/returns as neededContributes to Buy Online Pick Up In Store and Ship from Store processes as neededGeneral OperationsContributes to Merchandise Transfer Out (MTO), Return to Vendor and Return to Warehouse activitiesAssists with the Defective process execution to ensure integrity of inventory and prevent shrinkPerformance StandardsSupports company shrink and safety initiativesConsistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service, profit, productivity, and attendanceCore Competencies & Accomplishments:Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and othersProvide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomesProactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgencyResults: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and otherOwnership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomesIntensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgencyDrive Change - Adapts quickly to changing situations with energy and a positive attitude. Coaches others through changeWork experience- 1-2 years of retail experienceAbout JCPenney:At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.
Full Time
11/18/2020
Baytown, TX
(54.1 miles)
General Description As a Cashier you are accountable for the customer service and sales experience including: maintaining checkout standards; assisting with general operations such as Omnichannel, recovery and inventory; and upholding performance standards relative to shrink/safety and meeting performance standards associated with the role.Primary Responsibilities:Customer Service & Sales – Greets and assists customers while providing excellent customer service. Demonstrates WORTH behaviors consistently. Partners where needed for additional support. Actively and enthusiastic engages customer while working to resolve problems and assist with credit, rewards and gift card programs. Promotes Findmore and other programs intended to drive sales and enhance customer service.Checkout Standards – Completes checkout processes including returns and re-ticketing. Assists with the signing and merchandising standards at all checkouts while stocking and merchandising Impulse Fixtures and replenishment. Proactively calls for assistance when additional help is needed in checkout. Utilizes Point of Sale on Mobile Warrior device to support line management.General Operations – Assists with Omnichannel efforts as needed.  Assists with recovery, put backs and fitting room maintenance as needed. Participates in annual inventory processesPerformance Standards – Supports company shrink and safety initiatives. Meets established performance standards for the role on a consistent basis, including (but not limited to) the company’s iCAP program, product and service sales, customer service, profit, productivity, and attendance.Core Competencies & Accomplishments:To achieve success at JCPenney, a Cashier will possess the following:Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others.Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomesProactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgencyResults – Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to a high standards to achieve results; adapts quickly to changing situations with energy and a positive attitudeOwnership – Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for own actions and outcomesIntensity – Proactively finds ways to improve the customer experience; shows the confidence and courage to do what is right; takes action with energy and urgencyAbout JCPenney:At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.
Full Time
10/31/2020
Baytown, TX
(54.1 miles)
General Description At The Salon by InStyle & jcp salon, we strive to unlock the potential of America’s top salon professionals, creating an unparalleled experience for our clients today, tomorrow and for life. Each and every day, we exude passion, integrity, teamwork, leadership, pride and respect!Come be a part of a team that is changing the face of the salon industry. We are looking for professionals who want to join us as a force of change—individuals who will strive to know their clients and their expectations better than ever before, and are driven to respond in a timely fashion by listening and interacting.The Salon Receptionist supports the salon team by providing a superior client experience through offering additional styling services and product benefits to become salon destination of choice!What We Look ForEducate Customers – You know it all. Customers appreciate your expertise and understanding of retail product benefits and the value of each hair service. You love finding the perfect solution to ensure customer maintains their desired look and feel beautiful.Drives conversion and sales – You like to compliment people and turn retail customers into jcp salon clients by offering the great value and service provider technical skills. Your efforts facilitate the growth of the salon!Assisting Customers – You seek out customers and do whatever you can to make their experience unforgettable!  You listen, you help, you educate, and you make them want to come back by offering solutions to their hair concerns through salon services and the benefits of retail product.Partners with Salon associates – You’ve got some best friends in the store. You like them so much you work closely with them every day. You partner and collaborate with the salon associates by offering additional salon services, such as deep conditioning, glossing, color, to the service provider’s clients.QualificationsPassion for Salon – You love product and salon services. You genuinely love understanding the client’s benefits from products and a variety of salon services. You love being on your feet, you have attention to detail on customer needs, and thrive on making people HAPPY!Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and othersOwnership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomesIntensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgencyAbout JCPenney:At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.Start your future at
Full Time
11/18/2020
Lake Charles, LA
(56.1 miles)
General Description As the Omnichannel Associate you are accountable for contributing to profitable sales growth by executing Enterprise Fulfillment and jcp.com activities and strategies to include Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general operationsPrimary Responsibilities:Customer Service & Sales – Greets and assists customers in finding products, delivering outstanding customer service; demonstrates customer service behaviors consistently; actively listens to customer issues in a calm and agreeable manner to resolve problems; actively promotes company products and services; partners with team members effectively.Enterprise Fulfillment – Monitors the Enterprise Fulfillment systems application, picks merchandise orders, and acknowledges completion in the system; accurately packs orders in accordance with packaging requirements and timelines; completes all Ship from Store and Buy Online Pickup in Store activities in a timely mannerjcp.com Operations – Researches jcp.com order shortages/overages and completes shipment check-in; completes order binning and system reporting to complete the jcp.com processes; assists with overall organization and maintenance of jcp.com stock area; processes jcp.com order deliver and return transactions on the registerGeneral Operations – Partners with Merchandise Associates/Assistants to replenish store and/or takes personal action to replenish products from inventory; Participates in annual inventory processPerformance Standards – Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, customer service, profit, productivity, and attendance.Core Competencies & Accomplishments:To achieve success at JCPenney, associates in this role will possess the following:Work experience- Minimum 1-2 yearsEducation- Bachelor degree or equivalent work experience preferred; HS degree or equivalent is requiredResults – Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to a high standards to achieve results; adapts quickly to changing situations with energy and a positive attitudeOwnership – Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for own actions and outcomesIntensity – Proactively finds ways to improve the customer experience; shows the confidence and courage to do what is right; takes action with energy and urgencyAbout JCPenney:At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.
Full Time
11/18/2020
Lake Charles, LA
(56.1 miles)
General Description The Operations Associate’s role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the a team to perform functions prior to store opening.Primary Responsibilities:Customer Service – You’re maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there’s no one they’d rather be talking to other than you.Executes pricing and signing – You can change ticket prices and signing on merchandise across the store better and faster than anyone!Replenish and restock the store:  You understand the needs of the customer.  When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need.Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom.Backroom standards:  You keep the stockroom  safe, clean, and organized .Omnichannel:  You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving.Merchandise strategy:  You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail.  You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor.Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise, shrink, safety, productivity, and other business processes.Core Competencies & Accomplisments:Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and othersOwnership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomesIntensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgencyWork experience- 1-2 years retail experienceAbout JCPenney:At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.
Full Time
11/18/2020
Lake Charles, LA
(56.1 miles)
General Description As a Cashier you are accountable for the customer service and sales experience including: maintaining checkout standards; assisting with general operations such as Omnichannel, recovery and inventory; and upholding performance standards relative to shrink/safety and meeting performance standards associated with the role.Primary Responsibilities:Customer Service & Sales – Greets and assists customers while providing excellent customer service. Demonstrates WORTH behaviors consistently. Partners where needed for additional support. Actively and enthusiastic engages customer while working to resolve problems and assist with credit, rewards and gift card programs. Promotes Findmore and other programs intended to drive sales and enhance customer service.Checkout Standards – Completes checkout processes including returns and re-ticketing. Assists with the signing and merchandising standards at all checkouts while stocking and merchandising Impulse Fixtures and replenishment. Proactively calls for assistance when additional help is needed in checkout. Utilizes Point of Sale on Mobile Warrior device to support line management.General Operations – Assists with Omnichannel efforts as needed.  Assists with recovery, put backs and fitting room maintenance as needed. Participates in annual inventory processesPerformance Standards – Supports company shrink and safety initiatives. Meets established performance standards for the role on a consistent basis, including (but not limited to) the company’s iCAP program, product and service sales, customer service, profit, productivity, and attendance.Core Competencies & Accomplishments:To achieve success at JCPenney, a Cashier will possess the following:Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others.Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomesProactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgencyResults – Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to a high standards to achieve results; adapts quickly to changing situations with energy and a positive attitudeOwnership – Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for own actions and outcomesIntensity – Proactively finds ways to improve the customer experience; shows the confidence and courage to do what is right; takes action with energy and urgencyAbout JCPenney:At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.
Full Time
11/18/2020
Lake Charles, LA
(57.1 miles)
Sephora Manager J.C. Penney Company, Inc.Do you like leading a team and watching them excel Do you enjoy knowing your business inside and out Do you like interacting with clients and finding ways to make them happy Well…being a Sephora Beauty Manager at jcpenney might be the position for you! The Sephora Manager’s role is to understand the levers and indicators that affect the Sephora business and coach their team to deliver an amazing shopping experience for their clients.Primary Responsibilities:Responsible for leading your team – You've led people before and know how important it is to a) provide your team frequent coaching / feedback, b) focus on differentiating performance across team members, c) empower your team to take control and make good decisions, d) set expectations with your team on what needs to be done and what successful performance looks like, e) find ways to motivate your team to do the best work of their lives, and f) sincerely recognize each and every team member for their individual contribution to the store’s success.Responsible for analyzing business performance – You know the numbers. You know what they mean and what affects them on a daily basis. You review reports and any other information you can get your hands on to better understand how and why your business performs the way it does – and then take action to make a difference.Supports Talent Management process – You actively search for talent for your store. You’re quite comfortable hunting for great talent in the market and approaching them about opportunities. There’s no grass that grows under your feet when it comes to finding talent for your openings.Responsible for making visual merchandise decisions – You have a keen interest in keeping the store clean and visually stimulating for our brands and ultimately our clients. You walk the floor and find opportunities to ensure all merchandise is being presented to visual standards and when it’s not…you know just what to do.Responsible for assisting clients – You love interacting with new people as well as greeting old friends that come back into the store to find something new. You and your team do everything possible to put a smile on the client’s face!Supports the execution of the monthly animation – You walk the floor with your team and other leaders in the store to plan for the upcoming design and set for new merchandise. You are well prepared to provide direction to supporting teams to ensure the client is going to have an engaging shopping experience.Core Competencies & Accomplishments:People Skills – You are outgoing and have no problem striking up a conversation with complete strangers. You like working with all types of clients and team members.Business Analytics – You like numbers and metrics and enjoy sharing your insight with others on how you and your team can affect them every day!Decision Making – You evaluate situations effectively and exercise good judgment when making decisions.Passion for Retail – You love the retail environment. You love being on your feet, moving around, handling merchandise, and making people HAPPY!#LI-KM1
Full Time
11/22/2020
Beaumont, TX
(0.7 miles)
GENERAL PURPOSE: This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating “command” presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure.ESSENTIAL FUNCTIONS:Maintaining Safe & Secure Environment:Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers.Provides visible “command” presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues.Removes clutter and ensures safe, clear egress to emergency exits.Developing Great Teams & Partnerships:Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.Treats all Customers and Associates with respect.Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc.Other duties as assigned to support Loss Prevention initiatives.Personal and Store BrandRepresents and supports the Company brand at all times.Maintains a professional appearance, in accordance with Company dress code.Mitigating Theft & Fraud:Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior.Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership.Adheres to Company policy for external theft response.Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.Minimizing Operational Shortage:Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives.Observes and validates proper checkout procedures for Customers and AssociatesCOMPETENCIES:Manages Work ProcessesBusiness AcumenPlans, Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:High School education or equivalent required, AA degree preferred.One year retail supervisor experience or similar training preferred.One year loss prevention/security training preferred.Active Security Guard License preferredAbility to work effectively in a fast-paced environment.Strong communication skills.Demonstrated ability to build and maintain relationships with the Store team.Excellent Customer service skills.Proven ability to effectively resolve conflict.Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing.PHYSICAL REQUIREMENTS/ADA:Consistent timeliness and regular attendance.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling).Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).Certain assignments may require other qualifications and skills.SUPERVISORY RESPONSIBILITIES:NoneDISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.'136945
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