This Job Has Expired Ross Stores Assistant Store Manager Cypress, TX
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Full Time
10/8/2020
Houston, TX
(13.4 miles)
GENERAL PURPOSE: Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met.ESSENTIAL FUNCTIONS:General Operating Requirements:Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.Communicates any variances to Company standards to the Store Manager.Ensures proper scheduling of Associates to meet business objectives.Ensures compliance with all State, Local and Federal regulations.Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.Accepts special assignments as directed by Leadership.Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.Organizational Development: Assists in recruiting, hiring, training and developing non-exempt Associates.Ensures compliance of Ross personnel policies and procedures.Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.Expense Control:Assists in the management of and continuous monitoring of actual expenditures to be within budget.Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.Maintaining a Safe & Secure Environment: Understands that safety is the number one priority and practices safe behaviors in everything they do.Ensures all Associates understand and can execute emergency operating procedures.Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.Assists in the facilitation of monthly safety meetings.Customer Service: Treats all Customers, Associates, and other leaders with respect.Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.Personal and Store Brand:Represents and supports the Company brand at all times.Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.Manages Store to ensure a clean, neat, easy to shop environment.Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.Merchandise Processing and In-Store MarketingEnsures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.Ensures merchandise is presented and organized according to Company merchandising guidelines.Urgently manages merchandise processing to the sales floor within the expected Company timeframe.Loss Prevention:Assists with training Associates on Loss Prevention awareness and Store shortage goals.As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.Assists in leading the annual inventory process including preparation and execution of inventory guidelines.Monitors mark-out-of-stock policy to ensure proper administration.Ensures Public View Monitor (PVM) system is maintained properly.COMPETENCIES:Manages Work ProcessesBusiness AcumenPlans, Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:Two or more years of Store or Assistant Store Manager experience in a retail environment.Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.Ability to set priorities and exercise independent judgment.Maintain high quality of Customer service.Fluency in English.Ability to work evenings and weekends.Ability to perform basic mathematical calculations commonly used in retail environments.PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Certain assignments may require other qualifications and skills.SUPERVISORY RESPONSIBILITIES:Direct supervision of all non-exempt Associates.DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.'239745
Full Time
10/14/2020
Houston, TX
(19.7 miles)
GENERAL PURPOSE: Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met.ESSENTIAL FUNCTIONS:General Operating Requirements:Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.Communicates any variances to Company standards to the Store Manager.Ensures proper scheduling of Associates to meet business objectives.Ensures compliance with all State, Local and Federal regulations.Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.Accepts special assignments as directed by Leadership.Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.Organizational Development: Assists in recruiting, hiring, training and developing non-exempt Associates.Ensures compliance of Ross personnel policies and procedures.Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.Expense Control:Assists in the management of and continuous monitoring of actual expenditures to be within budget.Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.Maintaining a Safe & Secure Environment: Understands that safety is the number one priority and practices safe behaviors in everything they do.Ensures all Associates understand and can execute emergency operating procedures.Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.Assists in the facilitation of monthly safety meetings.Customer Service: Treats all Customers, Associates, and other leaders with respect.Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.Personal and Store Brand:Represents and supports the Company brand at all times.Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.Manages Store to ensure a clean, neat, easy to shop environment.Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.Merchandise Processing and In-Store MarketingEnsures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.Ensures merchandise is presented and organized according to Company merchandising guidelines.Urgently manages merchandise processing to the sales floor within the expected Company timeframe.Loss Prevention:Assists with training Associates on Loss Prevention awareness and Store shortage goals.As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.Assists in leading the annual inventory process including preparation and execution of inventory guidelines.Monitors mark-out-of-stock policy to ensure proper administration.Ensures Public View Monitor (PVM) system is maintained properly.COMPETENCIES:Manages Work ProcessesBusiness AcumenPlans, Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:Two or more years of Store or Assistant Store Manager experience in a retail environment.Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.Ability to set priorities and exercise independent judgment.Maintain high quality of Customer service.Fluency in English.Ability to work evenings and weekends.Ability to perform basic mathematical calculations commonly used in retail environments.PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Certain assignments may require other qualifications and skills.SUPERVISORY RESPONSIBILITIES:Direct supervision of all non-exempt Associates.DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.'240025
Full Time
10/19/2020
Houston, TX
(23.9 miles)
GENERAL PURPOSE: Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met.ESSENTIAL FUNCTIONS:General Operating Requirements:Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.Communicates any variances to Company standards to the Store Manager.Ensures proper scheduling of Associates to meet business objectives.Ensures compliance with all State, Local and Federal regulations.Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.Accepts special assignments as directed by Leadership.Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.Organizational Development: Assists in recruiting, hiring, training and developing non-exempt Associates.Ensures compliance of Ross personnel policies and procedures.Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.Expense Control:Assists in the management of and continuous monitoring of actual expenditures to be within budget.Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.Maintaining a Safe & Secure Environment: Understands that safety is the number one priority and practices safe behaviors in everything they do.Ensures all Associates understand and can execute emergency operating procedures.Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.Assists in the facilitation of monthly safety meetings.Customer Service: Treats all Customers, Associates, and other leaders with respect.Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.Personal and Store Brand:Represents and supports the Company brand at all times.Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.Manages Store to ensure a clean, neat, easy to shop environment.Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.Merchandise Processing and In-Store MarketingEnsures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.Ensures merchandise is presented and organized according to Company merchandising guidelines.Urgently manages merchandise processing to the sales floor within the expected Company timeframe.Loss Prevention:Assists with training Associates on Loss Prevention awareness and Store shortage goals.As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.Assists in leading the annual inventory process including preparation and execution of inventory guidelines.Monitors mark-out-of-stock policy to ensure proper administration.Ensures Public View Monitor (PVM) system is maintained properly.COMPETENCIES:Manages Work ProcessesBusiness AcumenPlans, Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:Two or more years of Store or Assistant Store Manager experience in a retail environment.Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.Ability to set priorities and exercise independent judgment.Maintain high quality of Customer service.Fluency in English.Ability to work evenings and weekends.Ability to perform basic mathematical calculations commonly used in retail environments.PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Certain assignments may require other qualifications and skills.SUPERVISORY RESPONSIBILITIES:Direct supervision of all non-exempt Associates.DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.'236345
Full Time
10/27/2020
Webster, TX
(44.3 miles)
GENERAL PURPOSE: Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met.ESSENTIAL FUNCTIONS:General Operating Requirements:Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.Communicates any variances to Company standards to the Store Manager.Ensures proper scheduling of Associates to meet business objectives.Ensures compliance with all State, Local and Federal regulations.Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.Accepts special assignments as directed by Leadership.Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.Organizational Development: Assists in recruiting, hiring, training and developing non-exempt Associates.Ensures compliance of Ross personnel policies and procedures.Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.Expense Control:Assists in the management of and continuous monitoring of actual expenditures to be within budget.Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.Maintaining a Safe & Secure Environment: Understands that safety is the number one priority and practices safe behaviors in everything they do.Ensures all Associates understand and can execute emergency operating procedures.Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.Assists in the facilitation of monthly safety meetings.Customer Service: Treats all Customers, Associates, and other leaders with respect.Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.Personal and Store Brand:Represents and supports the Company brand at all times.Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.Manages Store to ensure a clean, neat, easy to shop environment.Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.Merchandise Processing and In-Store MarketingEnsures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.Ensures merchandise is presented and organized according to Company merchandising guidelines.Urgently manages merchandise processing to the sales floor within the expected Company timeframe.Loss Prevention:Assists with training Associates on Loss Prevention awareness and Store shortage goals.As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.Assists in leading the annual inventory process including preparation and execution of inventory guidelines.Monitors mark-out-of-stock policy to ensure proper administration.Ensures Public View Monitor (PVM) system is maintained properly.COMPETENCIES:Manages Work ProcessesBusiness AcumenPlans, Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:Two or more years of Store or Assistant Store Manager experience in a retail environment.Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.Ability to set priorities and exercise independent judgment.Maintain high quality of Customer service.Fluency in English.Ability to work evenings and weekends.Ability to perform basic mathematical calculations commonly used in retail environments.PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Certain assignments may require other qualifications and skills.SUPERVISORY RESPONSIBILITIES:Direct supervision of all non-exempt Associates.DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.'240945
Full Time
10/27/2020
Tomball, TX
(8.8 miles)
GENERAL PURPOSE: Responsible for all aspects of the Stores’ operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity.ESSENTIAL FUNCTIONS:General Operating Requirements:Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.Analyzes Store reports to evaluate controllable expenses and overall Store performance.Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.Ensures proper scheduling of Associates to meet business objectives.Accepts special assignments as directed by Leadership.Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.Organizational Development:Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner.Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed.Ensures compliance with Ross personnel policies and procedures.Manages Associate Relations issues, consulting with the District Manager as needed.Ensures compliance with all State, Local and Federal regulations.Expense Control:Leads all expenditures to be within budget.Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.Maintaining a Safe & Secure Environment:Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.Ensures all Associates understand and can execute emergency operating procedures.Customer Service:Treats all Customers, Associates, and other leaders with respect.Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.Personal and Store Brand: Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.Represents and supports the Company brand at all times.Manages Store to ensure a clean, neat, easy to shop environment.Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.Merchandise Processing and In-Store MarketingEnsures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.Ensures merchandise is presented and organized according to Company merchandising guidelines.Urgently manages merchandise processing to the sales floor within the expected Company timeframe.Loss Prevention:Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals.As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.Responsible for leading the annual inventory process including preparation and execution of inventory guidelines.Monitors mark-out-of-stock policy to ensure proper administration.COMPETENCIES:Manages Work ProcessesBusiness AcumenPlans, Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:Five or more years of Store management experience in a retail environment.Must maintain a high level of Customer service.Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.Ability to train, coach and develop Associates at all levels.Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.Fluency in English.Must exercise considerable independent judgement and discretion.Ability to work evenings and weekends.PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Ability to perform basic mathematical calculations commonly used in retail environments.Certain assignments may require other qualifications and skills.SUPERVISORY RESPONSIBILITIES:Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates.DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.'240885
Full Time
10/8/2020
Cypress, TX
(0 miles)
GENERAL PURPOSE: This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating “command” presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure.ESSENTIAL FUNCTIONS:Maintaining Safe & Secure Environment:Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers.Provides visible “command” presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues.Removes clutter and ensures safe, clear egress to emergency exits.Developing Great Teams & Partnerships:Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.Treats all Customers and Associates with respect.Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc.Other duties as assigned to support Loss Prevention initiatives.Personal and Store BrandRepresents and supports the Company brand at all times.Maintains a professional appearance, in accordance with Company dress code.Mitigating Theft & Fraud:Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior.Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership.Adheres to Company policy for external theft response.Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.Minimizing Operational Shortage:Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives.Observes and validates proper checkout procedures for Customers and AssociatesCOMPETENCIES:Manages Work ProcessesBusiness AcumenPlans, Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:High School education or equivalent required, AA degree preferred.One year retail supervisor experience or similar training preferred.One year loss prevention/security training preferred.Active Security Guard License preferredAbility to work effectively in a fast-paced environment.Strong communication skills.Demonstrated ability to build and maintain relationships with the Store team.Excellent Customer service skills.Proven ability to effectively resolve conflict.Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing.PHYSICAL REQUIREMENTS/ADA:Consistent timeliness and regular attendance.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling).Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).Certain assignments may require other qualifications and skills.SUPERVISORY RESPONSIBILITIES:NoneDISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.'137075
Full Time
10/8/2020
Cypress, TX
(0 miles)
GENERAL PURPOSE: The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.ESSENTIAL FUNCTIONS:Maintaining Safe & Secure Environments:Understands that safety is the number one priority and practices safe behaviors in everything they do.Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area. Removes clutter and ensures safe, clear egress to emergency exits.Responsible for Customer safety including accident prevention, accident reporting and emergency procedures. Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.Customer Service:Treats all Customers, Associates, and other leaders with respect.Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.Personal and Store BrandRepresents and supports the Company brand at all times.Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.Keeps all areas of the Store clean, well-maintained, and merchandised to standard.Responsible for daily trash removal.Inspects restrooms hourly to ensure that cleanliness standards are met.General Merchandising:Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.Responsible for receiving merchandise truck when needed.Processes all merchandise with a sense of urgency.Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).Responsible for cleanliness and organization of all Stockrooms.Helps deliver and place merchandise on sales floor when all merchandise is processed.Responsible for ensuring any back-stock is secured and processed to Company policy.Responsible for merchandising of department including the back stock.Responsible for the reduction of loss due to damage.Ensures compliance to the monthly presentation guidelines in assigned area.Responsible for floor moves and signing including promotional signing as needed.Responsible for re-wraps as needed.Loss Prevention:Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.Ensures Public View Monitor (PVM) system is maintained properly.Conducts “Code 50” package inspections.Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.Front End Supervision and Operations:Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End.Maintains pace, energy and “presence” at the Front End, managing the line to expedite Customers wait timeTrains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards.Controls Retail Associates’ break schedule for backups, lunches and breaks.Ensures all equipment is working properly.Maintains proper supplies and recovery for the Front End area.Ensures go backs are expedited, properly scanned, security tagged and ticketed.Teaches all Associates the “Scan and Bag” best practice.Ensures salability of merchandise on the Front End, aisle tables, Men’s/Women’s 4-way features, and specialty racks.Fitting Rooms:Responsible for the maintenance and cleanliness of the Fitting Rooms.Ensures all Fitting Room garment tags are audited and accounted for to Company policy.Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.Administrative Duties as Assigned by Store Manager:Ensures Cash pulls and bank deposits are conducted to Company policy.Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules.Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed.Other duties as assigned by Store Manager.COMPETENCIES:Manages Work ProcessesBusiness AcumenPlans, Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:Excellent verbal communication skills.Fluency in English.Prior Customer Service and supervisory experience preferred.Familiarity with point-of-sale equipment and applications.Ability to perform basic mathematical calculations commonly used in retail environments.Ability to work evenings and weekends.PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Certain assignments may require other qualifications and skills.Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 lbs.SUPERVISORY RESPONSIBILITIES:Retail AssociatesStockroom Leads (where applicable)DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.'137076
Full Time
10/19/2020
Cypress, TX
(4.1 miles)
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.This job posting is for any of the store hourly positions below:Store DriverSalespersonSales ProRetail Parts ProCommercial Parts ProManager in TrainingAssistant Store ManagerWhat is a Store Driver Entry level store position capable of supporting delivery of parts to commercial customers. The role has the responsibility to deliver parts to our commercial customers and assist with task and inventory processes in the store. This position can be part time or full time.  Must be able to drive and pass Advance’s driving certification requirements.What is a Salesperson Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives.  The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge.  The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes.  Position can be part time or full time. Being able to drive preferred.What is a Sales Pro Advanced level DIY sales position with expert knowledge of DIY business. The role has expert knowledge of store operations, advanced automotive system knowledge and parts knowledge. This role is responsible for providing advanced automotive problem resolution including identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Being able to drive preferredWhat is a Retail Parts Pro Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time. Being able to drive preferredWhat is a Commercial Parts Pro Professional level sales position capable of supporting advanced functions for both DIY and DIFM. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY/DIFM customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time. Being able to drive preferredWhat is a Manager in Training (MIT) Professional level sales and entry level management position responsible for supporting basic and advance functions on DIY and professional business. The role has knowledge of store systems, advance automotive system knowledge and parts knowledge, and has ability for identification, trouble shooting and project assistance for DIY customers. The role has in-depth knowledge of the store inventory and maintenance processes. The role owns responsibility for maintaining company standards around operating and product processes. MIT role is a developmental position to prepare for a General Manager role. The time in role should minimally be 6 months and is not recommended to exceed 1 year. MITs will participate in the GM learning journey. MITs must have the flexibility and desire to interview for and accept an open role within the district, region, or area based on business needs (vacancies, inventories, etc.). The MIT position is only full time. Being able to drive preferredWhat is an Assistant Store Manager Our Assistant Store Managers lead and direct with their knowledge of store systems and expert knowledge of automotive systems and parts. They are the “go to" experts for parts identification, trouble shooting and project assistance for Advance Auto Parts customers.  Being able to drive preferred
Full Time
10/8/2020
Houston, TX
(6.6 miles)
GENERAL PURPOSE: The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.ESSENTIAL FUNCTIONS:Maintaining Safe & Secure Environments:Understands that safety is the number one priority and practices safe behaviors in everything they do.Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area. Removes clutter and ensures safe, clear egress to emergency exits.Responsible for Customer safety including accident prevention, accident reporting and emergency procedures. Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.Customer Service:Treats all Customers, Associates, and other leaders with respect.Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.Personal and Store BrandRepresents and supports the Company brand at all times.Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.Keeps all areas of the Store clean, well-maintained, and merchandised to standard.Responsible for daily trash removal.Inspects restrooms hourly to ensure that cleanliness standards are met.General Merchandising:Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.Responsible for receiving merchandise truck when needed.Processes all merchandise with a sense of urgency.Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).Responsible for cleanliness and organization of all Stockrooms.Helps deliver and place merchandise on sales floor when all merchandise is processed.Responsible for ensuring any back-stock is secured and processed to Company policy.Responsible for merchandising of department including the back stock.Responsible for the reduction of loss due to damage.Ensures compliance to the monthly presentation guidelines in assigned area.Responsible for floor moves and signing including promotional signing as needed.Responsible for re-wraps as needed.Loss Prevention:Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.Ensures Public View Monitor (PVM) system is maintained properly.Conducts “Code 50” package inspections.Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.Front End Supervision and Operations:Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End.Maintains pace, energy and “presence” at the Front End, managing the line to expedite Customers wait timeTrains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards.Controls Retail Associates’ break schedule for backups, lunches and breaks.Ensures all equipment is working properly.Maintains proper supplies and recovery for the Front End area.Ensures go backs are expedited, properly scanned, security tagged and ticketed.Teaches all Associates the “Scan and Bag” best practice.Ensures salability of merchandise on the Front End, aisle tables, Men’s/Women’s 4-way features, and specialty racks.Fitting Rooms:Responsible for the maintenance and cleanliness of the Fitting Rooms.Ensures all Fitting Room garment tags are audited and accounted for to Company policy.Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.Administrative Duties as Assigned by Store Manager:Ensures Cash pulls and bank deposits are conducted to Company policy.Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules.Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed.Other duties as assigned by Store Manager.COMPETENCIES:Manages Work ProcessesBusiness AcumenPlans, Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:Excellent verbal communication skills.Fluency in English.Prior Customer Service and supervisory experience preferred.Familiarity with point-of-sale equipment and applications.Ability to perform basic mathematical calculations commonly used in retail environments.Ability to work evenings and weekends.PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Certain assignments may require other qualifications and skills.Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 lbs.SUPERVISORY RESPONSIBILITIES:Retail AssociatesStockroom Leads (where applicable)DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.'136436
Full Time
10/8/2020
Houston, TX
(6.6 miles)
GENERAL PURPOSE: This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating “command” presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure.ESSENTIAL FUNCTIONS:Maintaining Safe & Secure Environment:Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers.Provides visible “command” presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues.Removes clutter and ensures safe, clear egress to emergency exits.Developing Great Teams & Partnerships:Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.Treats all Customers and Associates with respect.Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc.Other duties as assigned to support Loss Prevention initiatives.Personal and Store BrandRepresents and supports the Company brand at all times.Maintains a professional appearance, in accordance with Company dress code.Mitigating Theft & Fraud:Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior.Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership.Adheres to Company policy for external theft response.Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.Minimizing Operational Shortage:Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives.Observes and validates proper checkout procedures for Customers and AssociatesCOMPETENCIES:Manages Work ProcessesBusiness AcumenPlans, Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:High School education or equivalent required, AA degree preferred.One year retail supervisor experience or similar training preferred.One year loss prevention/security training preferred.Active Security Guard License preferredAbility to work effectively in a fast-paced environment.Strong communication skills.Demonstrated ability to build and maintain relationships with the Store team.Excellent Customer service skills.Proven ability to effectively resolve conflict.Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing.PHYSICAL REQUIREMENTS/ADA:Consistent timeliness and regular attendance.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling).Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).Certain assignments may require other qualifications and skills.SUPERVISORY RESPONSIBILITIES:NoneDISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.'136435
Full Time
10/8/2020
Houston, TX
(6.8 miles)
GENERAL PURPOSE: This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating “command” presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure.ESSENTIAL FUNCTIONS:Maintaining Safe & Secure Environment:Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers.Provides visible “command” presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues.Removes clutter and ensures safe, clear egress to emergency exits.Developing Great Teams & Partnerships:Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.Treats all Customers and Associates with respect.Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc.Other duties as assigned to support Loss Prevention initiatives.Personal and Store BrandRepresents and supports the Company brand at all times.Maintains a professional appearance, in accordance with Company dress code.Mitigating Theft & Fraud:Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior.Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership.Adheres to Company policy for external theft response.Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.Minimizing Operational Shortage:Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives.Observes and validates proper checkout procedures for Customers and AssociatesCOMPETENCIES:Manages Work ProcessesBusiness AcumenPlans, Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:High School education or equivalent required, AA degree preferred.One year retail supervisor experience or similar training preferred.One year loss prevention/security training preferred.Active Security Guard License preferredAbility to work effectively in a fast-paced environment.Strong communication skills.Demonstrated ability to build and maintain relationships with the Store team.Excellent Customer service skills.Proven ability to effectively resolve conflict.Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing.PHYSICAL REQUIREMENTS/ADA:Consistent timeliness and regular attendance.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling).Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).Certain assignments may require other qualifications and skills.SUPERVISORY RESPONSIBILITIES:NoneDISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.'136768
Full Time
10/8/2020
Houston, TX
(6.8 miles)
GENERAL PURPOSE: The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.ESSENTIAL FUNCTIONS:Maintaining Safe & Secure Environments:Understands that safety is the number one priority and practices safe behaviors in everything they do.Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area. Removes clutter and ensures safe, clear egress to emergency exits.Responsible for Customer safety including accident prevention, accident reporting and emergency procedures. Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.Customer Service:Treats all Customers, Associates, and other leaders with respect.Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.Personal and Store BrandRepresents and supports the Company brand at all times.Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.Keeps all areas of the Store clean, well-maintained, and merchandised to standard.Responsible for daily trash removal.Inspects restrooms hourly to ensure that cleanliness standards are met.General Merchandising:Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.Responsible for receiving merchandise truck when needed.Processes all merchandise with a sense of urgency.Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).Responsible for cleanliness and organization of all Stockrooms.Helps deliver and place merchandise on sales floor when all merchandise is processed.Responsible for ensuring any back-stock is secured and processed to Company policy.Responsible for merchandising of department including the back stock.Responsible for the reduction of loss due to damage.Ensures compliance to the monthly presentation guidelines in assigned area.Responsible for floor moves and signing including promotional signing as needed.Responsible for re-wraps as needed.Loss Prevention:Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.Ensures Public View Monitor (PVM) system is maintained properly.Conducts “Code 50” package inspections.Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.Front End Supervision and Operations:Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End.Maintains pace, energy and “presence” at the Front End, managing the line to expedite Customers wait timeTrains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards.Controls Retail Associates’ break schedule for backups, lunches and breaks.Ensures all equipment is working properly.Maintains proper supplies and recovery for the Front End area.Ensures go backs are expedited, properly scanned, security tagged and ticketed.Teaches all Associates the “Scan and Bag” best practice.Ensures salability of merchandise on the Front End, aisle tables, Men’s/Women’s 4-way features, and specialty racks.Fitting Rooms:Responsible for the maintenance and cleanliness of the Fitting Rooms.Ensures all Fitting Room garment tags are audited and accounted for to Company policy.Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.Administrative Duties as Assigned by Store Manager:Ensures Cash pulls and bank deposits are conducted to Company policy.Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules.Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed.Other duties as assigned by Store Manager.COMPETENCIES:Manages Work ProcessesBusiness AcumenPlans, Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:Excellent verbal communication skills.Fluency in English.Prior Customer Service and supervisory experience preferred.Familiarity with point-of-sale equipment and applications.Ability to perform basic mathematical calculations commonly used in retail environments.Ability to work evenings and weekends.PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Certain assignments may require other qualifications and skills.Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 lbs.SUPERVISORY RESPONSIBILITIES:Retail AssociatesStockroom Leads (where applicable)DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.'136769
Full Time
10/8/2020
Houston, TX
(7 miles)
GENERAL PURPOSE: This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating “command” presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure.ESSENTIAL FUNCTIONS:Maintaining Safe & Secure Environment:Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers.Provides visible “command” presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues.Removes clutter and ensures safe, clear egress to emergency exits.Developing Great Teams & Partnerships:Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.Treats all Customers and Associates with respect.Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc.Other duties as assigned to support Loss Prevention initiatives.Personal and Store BrandRepresents and supports the Company brand at all times.Maintains a professional appearance, in accordance with Company dress code.Mitigating Theft & Fraud:Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior.Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership.Adheres to Company policy for external theft response.Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.Minimizing Operational Shortage:Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives.Observes and validates proper checkout procedures for Customers and AssociatesCOMPETENCIES:Manages Work ProcessesBusiness AcumenPlans, Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:High School education or equivalent required, AA degree preferred.One year retail supervisor experience or similar training preferred.One year loss prevention/security training preferred.Active Security Guard License preferredAbility to work effectively in a fast-paced environment.Strong communication skills.Demonstrated ability to build and maintain relationships with the Store team.Excellent Customer service skills.Proven ability to effectively resolve conflict.Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing.PHYSICAL REQUIREMENTS/ADA:Consistent timeliness and regular attendance.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling).Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).Certain assignments may require other qualifications and skills.SUPERVISORY RESPONSIBILITIES:NoneDISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.'138304
Full Time
10/8/2020
Houston, TX
(7 miles)
GENERAL PURPOSE: The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.ESSENTIAL FUNCTIONS:Maintaining Safe & Secure Environments:Understands that safety is the number one priority and practices safe behaviors in everything they do.Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area. Removes clutter and ensures safe, clear egress to emergency exits.Responsible for Customer safety including accident prevention, accident reporting and emergency procedures. Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.Customer Service:Treats all Customers, Associates, and other leaders with respect.Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.Personal and Store BrandRepresents and supports the Company brand at all times.Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.Keeps all areas of the Store clean, well-maintained, and merchandised to standard.Responsible for daily trash removal.Inspects restrooms hourly to ensure that cleanliness standards are met.General Merchandising:Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.Responsible for receiving merchandise truck when needed.Processes all merchandise with a sense of urgency.Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).Responsible for cleanliness and organization of all Stockrooms.Helps deliver and place merchandise on sales floor when all merchandise is processed.Responsible for ensuring any back-stock is secured and processed to Company policy.Responsible for merchandising of department including the back stock.Responsible for the reduction of loss due to damage.Ensures compliance to the monthly presentation guidelines in assigned area.Responsible for floor moves and signing including promotional signing as needed.Responsible for re-wraps as needed.Loss Prevention:Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.Ensures Public View Monitor (PVM) system is maintained properly.Conducts “Code 50” package inspections.Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.Front End Supervision and Operations:Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End.Maintains pace, energy and “presence” at the Front End, managing the line to expedite Customers wait timeTrains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards.Controls Retail Associates’ break schedule for backups, lunches and breaks.Ensures all equipment is working properly.Maintains proper supplies and recovery for the Front End area.Ensures go backs are expedited, properly scanned, security tagged and ticketed.Teaches all Associates the “Scan and Bag” best practice.Ensures salability of merchandise on the Front End, aisle tables, Men’s/Women’s 4-way features, and specialty racks.Fitting Rooms:Responsible for the maintenance and cleanliness of the Fitting Rooms.Ensures all Fitting Room garment tags are audited and accounted for to Company policy.Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.Administrative Duties as Assigned by Store Manager:Ensures Cash pulls and bank deposits are conducted to Company policy.Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules.Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed.Other duties as assigned by Store Manager.COMPETENCIES:Manages Work ProcessesBusiness AcumenPlans, Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:Excellent verbal communication skills.Fluency in English.Prior Customer Service and supervisory experience preferred.Familiarity with point-of-sale equipment and applications.Ability to perform basic mathematical calculations commonly used in retail environments.Ability to work evenings and weekends.PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Certain assignments may require other qualifications and skills.Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 lbs.SUPERVISORY RESPONSIBILITIES:Retail AssociatesStockroom Leads (where applicable)DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.'138305
Full Time
10/8/2020
Tomball, TX
(8.8 miles)
GENERAL PURPOSE: This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating “command” presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure.ESSENTIAL FUNCTIONS:Maintaining Safe & Secure Environment:Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers.Provides visible “command” presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues.Removes clutter and ensures safe, clear egress to emergency exits.Developing Great Teams & Partnerships:Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.Treats all Customers and Associates with respect.Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc.Other duties as assigned to support Loss Prevention initiatives.Personal and Store BrandRepresents and supports the Company brand at all times.Maintains a professional appearance, in accordance with Company dress code.Mitigating Theft & Fraud:Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior.Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership.Adheres to Company policy for external theft response.Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.Minimizing Operational Shortage:Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives.Observes and validates proper checkout procedures for Customers and AssociatesCOMPETENCIES:Manages Work ProcessesBusiness AcumenPlans, Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:High School education or equivalent required, AA degree preferred.One year retail supervisor experience or similar training preferred.One year loss prevention/security training preferred.Active Security Guard License preferredAbility to work effectively in a fast-paced environment.Strong communication skills.Demonstrated ability to build and maintain relationships with the Store team.Excellent Customer service skills.Proven ability to effectively resolve conflict.Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing.PHYSICAL REQUIREMENTS/ADA:Consistent timeliness and regular attendance.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling).Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).Certain assignments may require other qualifications and skills.SUPERVISORY RESPONSIBILITIES:NoneDISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.'137433
Full Time
10/8/2020
Tomball, TX
(8.8 miles)
GENERAL PURPOSE: The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.ESSENTIAL FUNCTIONS:Maintaining Safe & Secure Environments:Understands that safety is the number one priority and practices safe behaviors in everything they do.Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area. Removes clutter and ensures safe, clear egress to emergency exits.Responsible for Customer safety including accident prevention, accident reporting and emergency procedures. Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.Customer Service:Treats all Customers, Associates, and other leaders with respect.Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.Personal and Store BrandRepresents and supports the Company brand at all times.Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.Keeps all areas of the Store clean, well-maintained, and merchandised to standard.Responsible for daily trash removal.Inspects restrooms hourly to ensure that cleanliness standards are met.General Merchandising:Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.Responsible for receiving merchandise truck when needed.Processes all merchandise with a sense of urgency.Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).Responsible for cleanliness and organization of all Stockrooms.Helps deliver and place merchandise on sales floor when all merchandise is processed.Responsible for ensuring any back-stock is secured and processed to Company policy.Responsible for merchandising of department including the back stock.Responsible for the reduction of loss due to damage.Ensures compliance to the monthly presentation guidelines in assigned area.Responsible for floor moves and signing including promotional signing as needed.Responsible for re-wraps as needed.Loss Prevention:Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.Ensures Public View Monitor (PVM) system is maintained properly.Conducts “Code 50” package inspections.Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.Front End Supervision and Operations:Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End.Maintains pace, energy and “presence” at the Front End, managing the line to expedite Customers wait timeTrains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards.Controls Retail Associates’ break schedule for backups, lunches and breaks.Ensures all equipment is working properly.Maintains proper supplies and recovery for the Front End area.Ensures go backs are expedited, properly scanned, security tagged and ticketed.Teaches all Associates the “Scan and Bag” best practice.Ensures salability of merchandise on the Front End, aisle tables, Men’s/Women’s 4-way features, and specialty racks.Fitting Rooms:Responsible for the maintenance and cleanliness of the Fitting Rooms.Ensures all Fitting Room garment tags are audited and accounted for to Company policy.Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.Administrative Duties as Assigned by Store Manager:Ensures Cash pulls and bank deposits are conducted to Company policy.Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules.Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed.Other duties as assigned by Store Manager.COMPETENCIES:Manages Work ProcessesBusiness AcumenPlans, Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:Excellent verbal communication skills.Fluency in English.Prior Customer Service and supervisory experience preferred.Familiarity with point-of-sale equipment and applications.Ability to perform basic mathematical calculations commonly used in retail environments.Ability to work evenings and weekends.PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Certain assignments may require other qualifications and skills.Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 lbs.SUPERVISORY RESPONSIBILITIES:Retail AssociatesStockroom Leads (where applicable)DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.'137434
Full Time
10/8/2020
Houston, TX
(9.1 miles)
GENERAL PURPOSE: This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating “command” presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure.ESSENTIAL FUNCTIONS:Maintaining Safe & Secure Environment:Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers.Provides visible “command” presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues.Removes clutter and ensures safe, clear egress to emergency exits.Developing Great Teams & Partnerships:Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.Treats all Customers and Associates with respect.Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc.Other duties as assigned to support Loss Prevention initiatives.Personal and Store BrandRepresents and supports the Company brand at all times.Maintains a professional appearance, in accordance with Company dress code.Mitigating Theft & Fraud:Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior.Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership.Adheres to Company policy for external theft response.Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.Minimizing Operational Shortage:Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives.Observes and validates proper checkout procedures for Customers and AssociatesCOMPETENCIES:Manages Work ProcessesBusiness AcumenPlans, Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:High School education or equivalent required, AA degree preferred.One year retail supervisor experience or similar training preferred.One year loss prevention/security training preferred.Active Security Guard License preferredAbility to work effectively in a fast-paced environment.Strong communication skills.Demonstrated ability to build and maintain relationships with the Store team.Excellent Customer service skills.Proven ability to effectively resolve conflict.Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing.PHYSICAL REQUIREMENTS/ADA:Consistent timeliness and regular attendance.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling).Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).Certain assignments may require other qualifications and skills.SUPERVISORY RESPONSIBILITIES:NoneDISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.'136534
Full Time
10/8/2020
Houston, TX
(9.1 miles)
GENERAL PURPOSE: The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.ESSENTIAL FUNCTIONS:Maintaining Safe & Secure Environments:Understands that safety is the number one priority and practices safe behaviors in everything they do.Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area. Removes clutter and ensures safe, clear egress to emergency exits.Responsible for Customer safety including accident prevention, accident reporting and emergency procedures. Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.Customer Service:Treats all Customers, Associates, and other leaders with respect.Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.Personal and Store BrandRepresents and supports the Company brand at all times.Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.Keeps all areas of the Store clean, well-maintained, and merchandised to standard.Responsible for daily trash removal.Inspects restrooms hourly to ensure that cleanliness standards are met.General Merchandising:Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.Responsible for receiving merchandise truck when needed.Processes all merchandise with a sense of urgency.Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).Responsible for cleanliness and organization of all Stockrooms.Helps deliver and place merchandise on sales floor when all merchandise is processed.Responsible for ensuring any back-stock is secured and processed to Company policy.Responsible for merchandising of department including the back stock.Responsible for the reduction of loss due to damage.Ensures compliance to the monthly presentation guidelines in assigned area.Responsible for floor moves and signing including promotional signing as needed.Responsible for re-wraps as needed.Loss Prevention:Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.Ensures Public View Monitor (PVM) system is maintained properly.Conducts “Code 50” package inspections.Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.Front End Supervision and Operations:Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End.Maintains pace, energy and “presence” at the Front End, managing the line to expedite Customers wait timeTrains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards.Controls Retail Associates’ break schedule for backups, lunches and breaks.Ensures all equipment is working properly.Maintains proper supplies and recovery for the Front End area.Ensures go backs are expedited, properly scanned, security tagged and ticketed.Teaches all Associates the “Scan and Bag” best practice.Ensures salability of merchandise on the Front End, aisle tables, Men’s/Women’s 4-way features, and specialty racks.Fitting Rooms:Responsible for the maintenance and cleanliness of the Fitting Rooms.Ensures all Fitting Room garment tags are audited and accounted for to Company policy.Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.Administrative Duties as Assigned by Store Manager:Ensures Cash pulls and bank deposits are conducted to Company policy.Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules.Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed.Other duties as assigned by Store Manager.COMPETENCIES:Manages Work ProcessesBusiness AcumenPlans, Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:Excellent verbal communication skills.Fluency in English.Prior Customer Service and supervisory experience preferred.Familiarity with point-of-sale equipment and applications.Ability to perform basic mathematical calculations commonly used in retail environments.Ability to work evenings and weekends.PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Certain assignments may require other qualifications and skills.Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 lbs.SUPERVISORY RESPONSIBILITIES:Retail AssociatesStockroom Leads (where applicable)DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.'136535
Full Time
10/16/2020
Tomball, TX
(10.1 miles)
Job DescriptionGeneral Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years.A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:• Overall store management, supervision, and policy implementation• Sales and inventory management• Employee staffing, training, and development• Financial management• Customer service leadershipThe Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters.In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months.Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings.Essential Functions:1. Management• Lead others and work effectively with store crews• Supervise, assign and direct activities of the store’s crew• Effectively communicate information to store crew and supervisors in an open and timely manner• Support Store Manager with actions plans for operational and service improvement2. Customer Service• Assist customers with their questions, problems and complaints• Promote CVS customer service culture (greet, offer help, and thank)• Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations)• Handle all customer relations issues in accordance with company policy• Promote a positive shopping experience for all customers• Maintain customer/patient confidentiality3. Merchandising/Presentation• Price merchandise• Stock shelves• Reset departments following POGs adapting them to a particular store• Organize and execute the display and signing of weekly, major promotional and seasonal merchandise• Organize and execute the display and maintenance of off-shelf merchandise4. Loss Prevention• Control use of register keys, securing door keys, alarm codes, and safecombinations• Execute locking of safe and security doors and setting of alarms when closing the store• Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report• Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly• Protect store assets• Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases• Maintain and react to Electronic Article Surveillance system• Ensure price accuracy, using POS Price Accuracy Report and in-store price audits5. Operations• Respond to MIS• Review electronic journal• Access, input, retrieve and analyze information from the computer• Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine• Maintain an organized office and backroom• Work reserve stock• Oversee and execute the preparation of the daily cash report and weekly summary• Develop sales/hours forecasts• Load and unload deliveries• Lift 35 pound trays/cases to a height of 4 feet• Move trays/cases from one location to another• Verify and document billing of merchandise (check-in merchandise)• Execute and document merchandise returns and inter-store transfers• Operate a cash register - including: cash, check and charge transactions• Bagging merchandise• Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance;refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings• Deliver deposits and secure change from the bank maintain a balanced imprest fund• Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours• Finalize weekly payroll• Ensure compliance with all company policies and procedures and federal and state laws• Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested• Open/close store• Conduct a walk through of the store and establish a prioritized list of tasks• Answer telephone• Identify and react to in-store repairs• Execute payment of outside vendors as appropriate6. Human Resources• Train, develop, and evaluate crew members and supervisors• Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel• Conduct performance appraisals for all directly assigned personnel• Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job• Coach and execute counseling discussions with store employees• Maintain a work place free from discrimination and harassment7. Financial Reporting/Administration• Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans• Prepare the store for a physical inventoryDisclaimer:The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive invenRequired Qualifications- Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered- Ability to transfer to other CVS/pharmacy stores located within the same District- Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arisePreferred Qualifications- 5 + years of retail management experience, or experience as a CVS Supervisor- Ability to transfer to other CVS/pharmacy locations outside of the same DistrictEducation- A high school diploma or GED is required.- A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree.Business OverviewAt CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
Full Time
10/9/2020
Tomball, TX
(10.1 miles)
Job DescriptionGeneral Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years.A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:• Overall store management, supervision, and policy implementation• Sales and inventory management• Employee staffing, training, and development• Financial management• Customer service leadershipThe Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters.In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months.Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings.Essential Functions:1. Management• Lead others and work effectively with store crews• Supervise, assign and direct activities of the store’s crew• Effectively communicate information to store crew and supervisors in an open and timely manner• Support Store Manager with actions plans for operational and service improvement2. Customer Service• Assist customers with their questions, problems and complaints• Promote CVS customer service culture (greet, offer help, and thank)• Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations)• Handle all customer relations issues in accordance with company policy• Promote a positive shopping experience for all customers• Maintain customer/patient confidentiality3. Merchandising/Presentation• Price merchandise• Stock shelves• Reset departments following POGs adapting them to a particular store• Organize and execute the display and signing of weekly, major promotional and seasonal merchandise• Organize and execute the display and maintenance of off-shelf merchandise4. Loss Prevention• Control use of register keys, securing door keys, alarm codes, and safecombinations• Execute locking of safe and security doors and setting of alarms when closing the store• Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report• Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly• Protect store assets• Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases• Maintain and react to Electronic Article Surveillance system• Ensure price accuracy, using POS Price Accuracy Report and in-store price audits5. Operations• Respond to MIS• Review electronic journal• Access, input, retrieve and analyze information from the computer• Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine• Maintain an organized office and backroom• Work reserve stock• Oversee and execute the preparation of the daily cash report and weekly summary• Develop sales/hours forecasts• Load and unload deliveries• Lift 35 pound trays/cases to a height of 4 feet• Move trays/cases from one location to another• Verify and document billing of merchandise (check-in merchandise)• Execute and document merchandise returns and inter-store transfers• Operate a cash register - including: cash, check and charge transactions• Bagging merchandise• Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance;refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings• Deliver deposits and secure change from the bank maintain a balanced imprest fund• Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours• Finalize weekly payroll• Ensure compliance with all company policies and procedures and federal and state laws• Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested• Open/close store• Conduct a walk through of the store and establish a prioritized list of tasks• Answer telephone• Identify and react to in-store repairs• Execute payment of outside vendors as appropriate6. Human Resources• Train, develop, and evaluate crew members and supervisors• Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel• Conduct performance appraisals for all directly assigned personnel• Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job• Coach and execute counseling discussions with store employees• Maintain a work place free from discrimination and harassment7. Financial Reporting/Administration• Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans• Prepare the store for a physical inventoryDisclaimer:The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive invenRequired Qualifications- Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered- Ability to transfer to other CVS/pharmacy stores located within the same District- Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arisePreferred Qualifications- 5 + years of retail management experience, or experience as a CVS Supervisor- Ability to transfer to other CVS/pharmacy locations outside of the same DistrictEducation- A high school diploma or GED is required.- A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree.Business OverviewAt CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
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