Call Center Representatives - up to $17.50 / hour
iQor
Houston, TX Posted 11/10/2021 $13.50 to $17.50 / Hour Full Time Call Center, Customer Service, General

iQor is hiring representatives who will provide excellent service to our customers over the phone. Qualified applicants will have a stable work history in retail, food service or a call center environment.

 

Earn up to $17.50/hr.* following the 2-week training period.

 

*Pay includes $4.00 per hour differential for evening (after 6:00pm) and weekend hours.

Base pay starts at $13.50.

 

Responsibilities

  • Handle customer inquiries about lost or damaged devices
  • Process device upgrades and resolve customer issues.
  • Engage with customers to understand their technology and promote protection/tech support solutions.
  • Maintain data accuracy and performance standards.

  

Benefits: 

  • Job Perks
  • Monthly Bonuses
  • Quarterly reviews and raises based upon performance.
  • Career Development and Management Training
  • Travel and Entertainment Discounts
  • Comfortable work environment – no standing for long hours
  • Full health benefits after 45 days
  • Paid time off after 90 days.
  • 401K
  • Tuition reimbursement
  • Referral Incentive Program

 

Qualifications:

  • 6 months customer service experience (call center, retail, or food service).
  • HS Diploma or GED/equivalent
  • Computer literacy and typing skills of 25 words per minute.
  • Self-motivated and able to adapt and comprehend changes in business processes or procedures.
  • Criminal record check

 

COVID-19 precautions

  • Remote interview process
  • Personal protective equipment provided or required.

 

BE MORE WITH IQOR

We handle almost 100 million customer interactions a year at more than 40 locations around the world. As a customer interaction professional, you will use the newest technology and your own excellent communications skills to retain customers for the most well-known, trusted brands in the world. We will help you reach, stretch, and realize your potential. GROW MORE with your own customized career path. LEARN MORE with award-winning training. EARN MORE with industry-leading compensation.

 

And CARE MORE in a culture that treats you like family and gives back to your community. A world of opportunity is waiting.

OUR PRODUCT IS SERVICE, OUR STRENGTH IS PEOPLE.

YOUR NEW CAREER AWAITS. APPLY NOW!

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran.

LOCATION:
600 Jefferson St
Houston, TX 77002
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