Contact/Call Center Representatives
Company: Kelsey-Seybold Clinic
Location: Pearland , TX
Category: Bilingual, Professional, Administrative / Clerical, General, Healthcare, Call Center
Job Type: Full Time
Posted: 7/9/2020

Contact/Call Center Representatives


Kelsey-Seybold Clinic, a Houston tradition in patient-centered care, is a multi-specialty clinic with 24 locations and is comprised of more than 450 physicians providing primary and specialty care in a collaborative manner.


With more than 55 different clinical and non-clinical specialties, you can design a career path at Kelsey-Seybold Clinic that allows you to grow your future in a completely new direction.


Full-time, Part-time and Bilingual positions available

Pearland location


Schedules appointments in a prompt and courteous manner utilizing a PC. Confirms appointments and handles cancellations in a timely, efficient, and courteous manner. Is able to problem-solve for patients utilizing identified resources. Provides comprehensive service to facilitate a resolution for any caller request. Acquires and maintains computer skills to effectively utilize applicable software.


This position requires full-time training at 8:00 AM - 4:30 PM and pre-assessment test.


Consider Kelsey-Seybold Clinic

  • Comprehensive Benefits
  • Competitive Salary
  • Free Parking

If you want a satisfying career and a rich, rewarding personal life, don't choose between them.

Achieve them both at Kelsey-Seybold Clinic.


Qualifications include:

  • High school diploma
  • 1-year experience in a high volume contact center or 1 year of customer service experience
  • Excellent customer service skills and telephone etiquette
  • Critical thinking skills

Preferences include:

  • 2 years contact center or customer service experience with PC experience and knowledge of MS Word and Excel
  • Insurance knowledge of HMOs, PPOs, POS EPOs and indemnity plans
  • Ability to fluently speak, write and understand both the English and Spanish language



We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status.


Pearland, TX
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