New Account Administrator
Company: Empower Pharmacy
Location: Houston , TX
Category: General, Healthcare, Customer Service, Call Center
Job Type: Full Time
Posted: 7/7/2020
JOB DESCRIPTION:
Empower Pharmacy is a dynamic and fast growing FDA registered 503A Compounding Pharmacy and 503B Outsourcing Facility based in Houston, Texas. We are focused on delivering the finest quality healthcare products at competitive prices by offering efficient solutions that disrupt antiquated pharmaceutical models. We believe in providing world class customer service to our patients, while ensuring their safety through investment in our people and the latest technologies.
 
Our leadership understands that the basis of our company’s success is our people. Our diverse culture is akin to a fast-paced Silicon Valley startup and is the foundation for the company’s broader perspective to serve the needs of our patients through innovation. Empower is in search of bright, self-motivated professionals who are focused, open-minded, and hard-working. This is your opportunity to be part of a company and culture that will appreciate and leverage your unique talents to make a difference in the lives of our patients.
 
Position Summary
The New Account Administrator is responsible for tracking and managing all incoming leads from internal sources, inside, and outside sales representatives, in addition to maintaining scheduled communications with potential accounts. This position involves providing administrative support to the Sales Department. 
 
 Duties and Responsibilities
  • Establishes and qualify new accounts from internal and external sources
  • Educates and nurture opportunities until sales involvement is appropriate
  • Tracks all open leads and maintains scheduled communication
  • Maintains CRM of prospective client information
  • Provides quality customer services including servicing existing accounts, answering product and pricing inquiries
  • Works closely with Sales, Account Management, and Customer Service teams
  • Performs all other related duties as assigned by Sales Operations Manager
 
Knowledge and Skills
  • Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
  • CRM/Salesforce experience preferred
  • Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers
  • High organizational skills and ability to manage a number of projects at the same time
  • In-depth understanding of company services and its position in the industry: pharmaceutical products, compounding, and specific clinical treatments 
  • Self-motivated and self-directed
  • Able to multitask, prioritize, and manage time efficiently
  • Can reliably work independently and as part of a team 
 
Experience and Education 
  • HS diploma/GED required
  • Bachelor degree in Science in a related field, the equivalent experience or healthcare related certification or license preferred 
  • Previous experience in outbound call center or related administration experience preferred
 
 Benefits
  • Health/Dental/Vision 
  • Flexible Spending Account (FSA) or Health Savings Accounts (HSA) 
  • 401(k) with company matching, no vesting period 
  • Paid holidays  (8 days) 
  • Paid Vacation  (10 days) 
  • Opportunity for growth in a fast-paced growing company 
 
Position Type
  • Full-time
  • Hourly
JOB REQUIREMENTS:
 
Experience and Education 
  • HS diploma/GED required
  • Bachelor degree in Science in a related field, the equivalent experience or healthcare related certification or license preferred 
  • Previous experience in outbound call center or related administration experience preferred
LOCATION:

Houston, TX 77041
Apply Now