Pharmaceutical Sales - Outside Sales Representative
Company: Empower Pharmacy
Location: Houston , TX
Category: Sales, Professional, Administrative / Clerical, Healthcare
Job Type: Full Time
Posted: 7/8/2020

Position Summary

The primary mission of the Pharmaceutical Sales - Outside Representative is to represent the pharmacy in the field, establishing relationships with clinics who are identified as potential customers while also providing education and ongoing support to assigned accounts. The Pharmaceutical Sales - Outside Representative is expected to identify and qualify leads within their assigned territory. The Pharmaceutical Sales - Outside Representative will maintain scheduled communications with potential accounts (leads) with the goal of establishing them as active accounts, in addition to tracking and managing all identified leads from the field.


Duties and Responsibilities

  • Visits physicians’ offices, clinics, and other healthcare facilities with the goal of promoting services in assigned territory
  • Establishes, develops and maintains business relationships with current and prospective healthcare providers in the assigned territory or target list to generate new business and retain existing business for the Company’s products and services
  • Analyzes the territory/target list potential and determines the value of existing and prospective healthcare provider’s value to the organization
  • Plans and organizes personal sales strategies by maximizing the return on time investment for the territory/target list
  • Utilizes CRM to report on healthcare provider’s needs, problems, interests, competitive activities, and potential for utilization of Company products and services
  • Keeps abreast of product applications, clinical journals/publications, market conditions, and competitive activities thru pertinent literature
  • Maintains updated daily communication logs on activity and call frequency in CRM to ensure overall goals are met
  • Follows up with assigned accounts to provide any needed assistance and to resolve any service complaints
  • Provides continued education and information pertaining to compounded medications, new products, back-ordered medications, and general pharmacy updates. This education is conducted in person with the physician and/or clinic managers
  • Prepares and presents proposals and quotes and recommends products based on customer needs are in accordance with pharmacy guidelines
  • Establishes product and monthly volumes for target clinics
  • Obtains and analyzes pricing to determine the best possible advantage for the customer and the company based on company policy
  • Serves as a communication liaison between assigned accounts and the pharmacy, utilizing internal resources as needed
  • Consistently meets or exceeds minimum KPI standards and expectations
  • Ensures successful adherence to policies, procedures, and changes to the organization




  • Incentive Compensation Plan
  • Health/Dental/Vision
  • Flexible Spending Account (FSA) or Health Savings Accounts (HSA)
  • 401(k) with company matching, no vesting period
  • Paid holidays - 8 days
  • Paid Vacation - 10 days

Knowledge, Skills, and Abilities

  • Must possess superior time management skills & maintain above average punctuality
  • Must be well-groomed and able to adhere to the Company dress code
  • Ability to interact with clinical department administration and management and ability to interact effectively with diverse client groups
  • Ability to engage professionally with small and large groups, speak clearly, and provide accurate information with proper pronunciation of terminology
  • Must possess aptitude for comprehension and retention of knowledge pertaining to catalog products
  • Willingness to work collaboratively and demonstrate effective teamwork while working directly with other members of the sales department
  • Ability to work independently and manage work tasks effectively
  • Ability to complete all work both remotely and in the field
  • Must be detail oriented and possess a high level of accuracy
  • Excellent verbal and written communication skills
  • Ability to independently maintain a schedule and quickly adapt to schedule changes
  • Aptitude for the use of technology to maximize efficiency in the field. This includes using assigned equipment for digital presentations, email access, digital references, and data access
  • Ability to prioritize work and meet sales goals
  • Must be a self-starter and results-driven
  • Must possess problem solving and analytical skills
  • Sensitivity to confidential documents and information
  • Strong adherence to state and federal regulation, pharmacy protocol, and the sales department code of conduct
  • Completes all work with honesty, integrity, and the highest level of professionalism



  • Bachelors Degree or medical/pharmacy certification (RN, PhT, LPN, etc) or minimum 5 years experience in pharmaceutical, nutritional supplement, and/or medical sales preferred
  • Must possess a valid driver’s license and adequate transportation
  • Proficiency in Microsoft Excel, Word, and CRM platforms


Company Overview
Empower is a dynamic and fast growing FDA registered 503A Compounding Pharmacy and 503B Outsourcing Facility based in Houston, Texas. We take immense pride in providing our patients with a broad list of health and wellness products to improve their quality of life. Empower is focused on delivering the finest quality healthcare products at competitive prices by disrupting the antiquated pharmaceutical model. We believe in providing world class customer service and delivery processes to our patients, while ensuring their safety through investing in our people and the latest technologies.


Our leadership understands that the basis of a great company is our people. Our diverse culture is akin to a fast-paced Silicon Valley startup and is the foundation for the company’s broader perspective, to serve the needs of our patients through innovation. Empower is in search of bright, self-motivated professionals who are focused, open-minded, and hard-working. This is your opportunity to be part of a company and culture that will appreciate and leverage your unique talents to make a difference in the lives of our patients.


Houston, TX 77079
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