High school diploma, GED or equivalent. Additional related college courses desired.
Minimum three (3) years of dispatch experience in a fast pace, high volume telephone or customer service environment. Emergency services dispatch experience preferred.
Must obtain Texas Commission of Law Enforcement (TCOLE) licensure by completing Police Basic Telecommunications Course (#1013) and successfully complete a TCOLE/TXDPS “TCIC/NCIC Full Access User” course within one (1) year of hire date. Accurate typing skills 30-35 wpm is required. Other requirements include: The ability to develop and maintain cooperative and professional relationships with fellow employees; ability to use logic and reasoning to in approach to problems; ability to use judgment and decision-making skills to evaluate situations, establish priorities, and resolve matters; ability to think quickly; ability actively listen and communicate effectively through clear speech and hearing; ability to follow instructions; ability to write clearly and spell correctly; ability to establish priorities and pass on information as needed and the ability to multi-task with various computer applications and communications systems. Must pass pre-employment requirements.