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Full Time
1/11/2021
Houston, TX
(0.7 miles)
$45,000 to $60,000 / yr
WE ARE LOOKING FOR SALES TALENT.YOURS.
Urgently Hiring Paid Training (if it fits) Most New Salespeople Earn An Average of $45,000 - $60,000 in their first year Paid 2 Week Training Get Paid Every 2 weeks Bilingual a Plus (not required) Experience in Customer Service, Door to Door Sales, Inside Sales a Plus (not required)
Benefits:
Get Paid Every 2 weeks Full Benefits after 30 days (Medical/Dental/Vision) 401K - 100% Match up to 5% Employee Pricing on all Products Seasoned Employees Qualify for Company Vehicle/Gas Card Paid Time off
We are searching for talented sales professionals like you to join the team at Alert 360.Alert 360 has a strong, growing and diverse company culture with top-tier benefits as well as unlimited career growth and salary potential. Be a part of a team that values every member and provides for professional career growth opportunities and relationship building.
At Alert 360, we’ve served families and business owners for more than 45 years. Thanks to our talented team members and happy customers, we are one of the fastest growing security and home automation companies in the United States. We’re also among the top-5 residential security monitoring companies in the nation. Alert 360 provides Equal Employment Opportunities to all employees and applicants without regard to race, color, gender, natural origin, age, disability or marital and veteran statuses.
POWERED BY TECHNOLOGY.DRIVEN BY TALENT. Our products and services unlock doors, turn on lights, alert to trouble, provide peace of mind and protect loved ones and things we value the most. Every day, our talented team provides a better quality life for families across the country through high-tech security, home automation, video monitoring and energy management services. We stay ahead of the curve of technology...for you, our company and our customers.
Full Time
1/21/2021
Houston, TX
(15.7 miles)
Position Summary The Data Entry Pharmacy Technician is responsible for accuratelyentering new pharmacy orders into the pharmacy operationsplatform in atimely manner. Duties and Responsibilities Accurately types new orders Possesses complete and thorough understanding of medications Understands prescribed orders for compounded medications Maintains production standards and levels Performs other work-related duties as deemed appropriate by pharmacists on duty Knowledge and Skills Ability to multitask and cope with varied levels of workload Demonstrate ability to work on your own, and in a team to accomplish given tasks Must be able to work in a fast paced and changing environment Accurate data entry skills Able to read, write, and speak English fluently Able to add, subtract, multiply, and divide in all units of measurement; this may include using whole numbers, common fractions, and decimals and be able to compute rate, ration, and percentage Strong time management and organizational skills Excellent communication skills, both orally and in writing Willingness to be a team player and promote a positive team environment Excellent attention to detail Flexible and proactive to meet varied patient and company needs Self-motivated and able to work independently Strong interpersonal and people skills Experience and Qualifications High school diploma or GED Must be a Certified Pharmacy Technician or Trainee One year of pharmacy experience preferred Basic proficiency with computer software Benefits Health/Dental/Vision Flexible Spending Account (FSA) or Health Savings Accounts (HSA) 401(k) with company matching, no vesting period Paid holidays  (8 days) Paid Vacation  (10 days)
Full Time
1/21/2021
Houston, TX
(13.6 miles)
Position Summary The Shipping Clerk works in a high paced production environment and is highly motivated to ensure patients and healthcare practitioners receive medications in a timely manner. The Shipping Clerk supports the pharmacy by maintaining pharmacy workflow and meeting shipping deadlines. Duties and Responsibilities Prepares shipping labels and packaging to ensure correct delivery to patients Investigates wrongly delivered and lost packages Verifies addresses using FedEx Ship Manager, UPS WorldShip or USPS Endicia software suites Utilizes the best method for product packing and shipping based on standard procedures to include type of packaging, unique conditions (i.e. refrigeration), etc. to ensure safe and secure delivery Processes patient charges from patient order documents Ensures the shipping area is always clean and organized Completes special projects assigned by supervisor Knowledge and Skills Ability to work well under pressure in a fast-paced environment Ability to multi-mask and meet deadlines with little supervision Strong data entry skills Strong communication skills Ability to work individually or in a team environment Excellent attendance and punctuality records Able to lift up to 50 lbs Able to stand or walk for 8-10hour shifts Able to frequently bend and squat for 8-10 hour shifts Experience and Qualifications High school diploma or GED Benefits Health/Dental/Vision  Flexible Spending Account (FSA) or Health Savings Accounts (HSA)  401(k) with company matching, no vesting period  Paid holidays  (8 days)  Paid Vacation  (10 days) 
Full Time
1/21/2021
Houston, TX
(13.6 miles)
Position Summary The Sterile Compounding Pharmacy Technician is responsible for executing all processes in the production of compounded sterile preparations, while strictly adhering to current Good Manufacturing Practices (cGMP) and department’s Standard Operating Procedures (SOP). Duties and Responsibilities Becomes trained in the entire sterile operation via internal training program Performs high-risk sterile compounding in an ISO classified cGMP environment Compounds sterile preparations accurately and in compliance with master formula worksheets Performs compounding calculations and completes thorough documentation Operates manufacturing equipment in order to deliver quality medication Maintains an ISO classified environment through rigorous cleaning and disinfecting of the work area Aids with sterilization of components used in the compounding process Performs ancillary tasks and duties that support the compounding process such as, but not limited to, bubble point testing, inventory accounting, autoclaving, and LEAN manufacturing (5S, RCCM, GEMBA) Utilizes aseptic technique when performing tasks within the clean room Prepares work area and supplies thoroughly prior to compounding Performs other duties and responsibilities within the department to ensure execution of the production schedule Ensures cleansing and garbing is performed per company policy Knowledge and Skills Detail-oriented and self-motivated Work in a confined, controlled environment for extended periods of time Communicate and collaborate effectively with a team to achieve goals around safety, quality, and delivery Ability to carry out detailed written or oral instructions Must be able to fully gown in aseptic garb for extended periods of time Ability to perform rudimentary mathematical calculations as related to compounding or manufacturing processes Able to stand and walk for extended periods of time for consecutive days Able to lift 25 pounds Experience and Qualifications High School Diploma or equivalent, required Previous compounding experience, preferred Previous cGMP or LEAN manufacturing experience- recommended Certified Pharmacy Technician (or trainee)- recommended Registered with the Texas State Board of Pharmacy (TSBP)- recommended Sterile/IV Certified (APCE accredited)- recommended Experience with operation of equipment and/or tools- recommended Benefits Health/Dental/Vision Flexible Spending Account (FSA) or Health Savings Accounts (HSA) 401(k) with company matching, no vesting period Paid holidays  (8 days) Paid Vacation  (10 days)
Full Time
1/21/2021
Houston, TX
(15.7 miles)
Position Summary The Call Center Pharmacy Technician manages inbound and outbound calls in order to serveour customers' requirements, answering inquiries, resolving issues, fulfilling requests, and maintaining our databases. Duties and Responsibilities Provides quality customer service while using effective communication Answers incoming calls; Ability to answer 70-100 calls per 8-hour shift Performs pharmaceutical calculations, such as day supply and dosage Processes new and refill prescription orders Faxes and/or calls doctors for refill requests Checks voicemails and returns customer calls Responsible for collaborating with pharmacists and other colleagues to ensure effective and efficient customer service Informs patients of tracking status on their orders Checks and verifies invoices/charges Scans and files orders in appropriate folders Reads and understands prescription orders Navigates multiple internal computer systems Organizes and maintains cleanliness of working areas, supplies, and equipment Maintains confidentiality and ensure HIPAA compliance by protecting the privacy and security of protected health information (PHI) Knowledge and Skills Ability to cope with varied levels of workload and multiple tasks Must be able to work in a fast paced and changing environment Accurate data entry skills Strong time management and organizational skills Excellent communication skills, both orally and in writing Willingness to be a team player and promote a positive team environment Excellent attention to detail Flexible and proactive to meet varied patient and company needs Self-motivated and able to work independently Strong interpersonal and “people” skills Able to do dosage calculations Able to work sitting down for duration of shift Experience and Qualifications High school diploma or GED. College education preferred but not required Must be registered with Texas Board of Pharmacy as a Pharmacy Technician One year of pharmacy experience or healthcare related experience preferred Experience in Microsoft Office (Word, Excel, Outlook, etc.) Able to fluently read, write, and speak English Able to add, subtract, multiply, and divide in all units of measurement Benefits Health/Dental/Vision Flexible Spending Account (FSA) or Health Savings Accounts (HSA)  401(k) with company matching  Paid Vacation (10 days) Paid Holidays (8 days) Potential for career growth within an expanding team and organization
Full Time
1/21/2021
Houston, TX
(15.7 miles)
Position Summary Clinic Support Representatives (CSR) are the front-line support for clinic customers and ensure that customer inquiries are addressed in a timely manner. CSR also provide product information, answer product and order related questions, assist in prescription clarification, and escalate inquires as needed. Duties and Responsibilities Maintains a positive, empathetic, and professional attitude toward customers Responds promptly to customer inquiries Acts as main point of contact for clinic customers for any post sale transactions Proactively contacts customers with questions, issues, or clarifications needed on prescriptions Communicates with customers through various channels Acknowledges and participates in the resolution of customer complaints, escalating as needed Follows and keeps up to date on regulatory and state requirements Keeps accurate records of customer interactions, transactions, comments, and complaints Assists in shipment tracking of prescription and office use orders Identifies possible up selling opportunities for hand off to the sales team Identifies re-occurring customer issues for escalation to Account Management team Follows defined follow up cadence and adheres to daily/weekly key performance indicators (KPI) Knowledge and Skills Must be able to maintain above average attendance and punctuality Ability to interact effectively with diverse client groups, physicians, and other departments via phone and email Willingness to work collaboratively and ability to demonstrate effective teamwork Ability to work independently to manage work tasks effectively Must be detail oriented and possess high level of accuracy Excellent verbal and written communication skills Ability to adapt to changing responsibilities while coordinating multiple job tasks Ability to prioritize work and meet deadlines Must be self-starter and results-driven Must possess problem solving and analytical skills Sensitivity to confidential documents and information Possesses integrity and honesty- department responsible for management of sales rep reporting in which protocol must be diligently followed Proficiency in Microsoft Excel, Word, CRM  Experience and Qualifications College education preferred but not required; preferred in a science related field Registrations with the Texas State Board of Pharmacy as either a Technician Trainee or Technician required Medical or pharmacy background preferred but not required 2+ years of customer service preferred but not required Benefits Health/Dentaal/Vision Flexible Spending Account (FSA) or Health Savings Accounts (HSA) 401(k) with company matching, no vesting period Paid holidays  (8 days) Paid Vacation  (10 days)
Full Time
1/21/2021
Houston, TX
(13.6 miles)
Position Summary The Non-Sterile Compounding Pharmacy Technician prepares compounded non-sterile products under the direction of a compounding pharmacist. We are currently hiring for second shift (1:30 PM - 10:00 PM Monday-Friday) and third shift (9:00 PM - 7:30 AM Monday-Thursday) positions.
Duties and Responsibilities Completes compounding and other pharmacy records as indicated Weighs, measures, and mixes raw material ingredients, monitors agitation, heating and cooling temperatures, and other parameters to ensure finished batches of creams, gels, capsules, and tablets meet specifications Transfers materials into properly labeled, approved containers Cleans and sanitizes equipment and completes all required documentation to maintain compliance with USP 795 (non-sterile compounding) and company's Quality System Prepares labels and picks in accordance with the dispensing order Prepares both prepackaged and unit dose drugs in accordance with the dispensing order Prepares and generates batch for preparation of non-sterile mixtures Organizes assigned workload to facilitate its accomplishment Ensures the compounding room and related equipment are cleaned and maintained per organizational policy and procedures Participates with the pharmacist and pharmacy manager in monitoring/maintaining drug inventories and preparing orders for drugs and related supplies Participates in department QA activities as requested Knowledge and Skills Detail-oriented and self-motivated Communicate and collaborate effectively with a team to achieve goals around safety, quality, and delivery Ability to carry out detailed written or oral instructions Ability to perform rudimentary mathematical calculations as related to compounding or manufacturing processes Able to stand and walk for extended periods of time for consecutive days Must be able to lift up to 50 pounds Must be able to work standing and walking Experience and Qualifications High School Diploma or equivalency, required Previous compounding experience, preferred 2+ years of experience working as compounding pharmacy technician preferred Texas State license as a Pharmacy Technician in good standing Certified Pharmacy Technician (CPhT) or Technician Trainee High school diploma or equivalent Benefits Health/Dental/Vision Flexible Spending Account (FSA) or Health Savings Accounts (HSA) 401(k) with company matching, no vesting period Paid holidays  (8 days) Paid Vacation  (10 days)
Full Time
1/21/2021
Houston, TX
(13.6 miles)
Position Summary The Sterile Compounding Pharmacy Technician is responsible for executing all processes in the production of compounded sterile preparations, while strictly adhering to current Good Manufacturing Practices (cGMP) and department’s Standard Operating Procedures (SOP). Duties and Responsibilities Becomes trained in the entire sterile operation via internal training program Performs high-risk sterile compounding in an ISO classified cGMP environment Compounds sterile preparations accurately and in compliance with master formula worksheets Performs compounding calculations and completes thorough documentation Operates manufacturing equipment in order to deliver quality medication Maintains an ISO classified environment through rigorous cleaning and disinfecting of the work area Aids with sterilization of components used in the compounding process Performs ancillary tasks and duties that support the compounding process such as, but not limited to, bubble point testing, inventory accounting, autoclaving, and LEAN manufacturing (5S, RCCM, GEMBA) Utilizes aseptic technique when performing tasks within the clean room Prepares work area and supplies thoroughly prior to compounding Performs other duties and responsibilities within the department to ensure execution of the production schedule Ensures cleansing and garbing is performed per company policy Knowledge and Skills Detail-oriented and self-motivated Work in a confined, controlled environment for extended periods of time Communicate and collaborate effectively with a team to achieve goals around safety, quality, and delivery Ability to carry out detailed written or oral instructions Must be able to fully gown in aseptic garb for extended periods of time Ability to perform rudimentary mathematical calculations as related to compounding or manufacturing processes Able to stand and walk for extended periods of time for consecutive days Able to lift 25 pounds Experience and Qualifications High School Diploma or equivalent, required Previous compounding experience, preferred Previous cGMP or LEAN manufacturing experience- recommended Certified Pharmacy Technician (or trainee)- recommended Registered with the Texas State Board of Pharmacy (TSBP)- recommended Sterile/IV Certified (APCE accredited)- recommended Experience with operation of equipment and/or tools- recommended Benefits Health/Dental/Vision Flexible Spending Account (FSA) or Health Savings Accounts (HSA) 401(k) with company matching, no vesting period Paid holidays  (8 days) Paid Vacation  (10 days)
Full Time
1/21/2021
Houston, TX
(13.6 miles)
Position Summary The Facilities Maintenance Technician is responsible for monitoring and maintaining the operations of all production and building systems; including, but not limited to, production automation, appliances, and building equipment. This position responds to all system failures by taking appropriate corrective action and completing or assigning the repairs needed to ensure that systems are operational and are functioning safely and efficiently. Duties and Responsibilities Performs skilled and semi-skilled maintenance activities including the maintenance of building equipment and systems (e.g. HVAC equipment and electrical systems) and production equipment troubleshooting and repair Daily responsibilities include performing preventative and reactive maintenance on any facility system and assisting manufacturing technicians (MT) with process and machinery repairs and improvements Supports a cleanroom manufacturing and non-sterile lab environments, which utilize manual, automated, and semi-automated equipment in a critical environment Develops preventive maintenance schedules and/or procedures Maintains daily equipment, facility, and HVAC inspections Promptly responds to requests for repairs and work orders and include parts and inventory used Solves technical issues by identifying root cause(s) and identifying both short-term and long-term countermeasures Inspects the quality of third party and/or MT repairs Responsible for inventory control, ordering of replacement parts, tools, and supplies through purchasing. Conducts physical parts inventories Records and documents working history on all equipment for facilities and engineering via a Computerized Maintenance Management System (CMMS) Leads non-supervisory employees and other staff that may include contractors, consultants, and/or temporary employees Manages projects and develops associated documentation Performs service calls for emergency breakdowns Performs well under limited supervision Requires a flexible work schedule which may include nights and weekends to support operating schedule and the needs of the facility Maintains a clean, safe work area in compliance with Corporate/OSHA Standards and performs all work in accordance with established safety procedures Effectively communicates with all Empower staff and maintenance team Knowledge and Skills Organized self-starter with advancedproblem-solving ability Knowledge of single and three-phase electrical systems, electrical control systems, hydraulic systems, pneumatic systems; including air compressors, HVAC systems, boilers, and water/air cooled chillers Must be trained and qualified to enter an ISO classified cleanroom under operator standards set by the Quality and Manufacturing teams Ability to gown into classified cleanroom within 15 minutes of notice from manufacturing operators reporting issues Ability to work in a clean manner in manufacturing areas Experience with Computerized Maintenance Management Systems (CMMS) Experience in performing NIST Calibrations recommended Ability to use basic hand and power tools/equipment: such as hand drill, forklift, and scissor lift Ability to read electrical schematics and mechanical drawings Project management skills a plus Experience with Microsoft Office 365 Must be able to communicate effectively in English verbally and orally Ability to research parts, drawings, diagrams, and schematics Ability to perform physical requirements of the position with or without reasonable accommodations Ability to lift and/or carry up to 50 pounds Ability to multi-task and manage multiple priorities Experience and Qualifications High School diploma or equivalent required.Advanced degree or trade school preferred Previous military experience valued 2+ years of facilities maintenance experience, with a focus in equipment operations and preventative maintenance procedures, preferably in a cGMP regulated environment Previous experience with maintaining/managing equipment; both building and production Benefits Health/Dental/Vision Flexible Spending Account (FSA) or Health Savings Accounts (HSA) 401(k) with company matching, no vesting period Paid holidays  (8 days) Paid Vacation  (10 days)
Full Time
1/21/2021
Houston, TX
(15.7 miles)
Position Summary The Data Entry Pharmacy Technician is responsible for accuratelyentering new pharmacy orders into the pharmacy operationsplatform in a timely manner. Duties and Responsibilities Accurately types new orders Possesses complete and thorough understanding of medications Understands prescribed orders for compounded medications Maintains production standards and levels Performs other work-related duties as deemed appropriate by pharmacists on duty Knowledge and Skills Ability to multitask and cope with varied levels of workload Demonstrate ability to work on your own, and in a team to accomplish given tasks Must be able to work in a fast paced and changing environment Accurate data entry skills Able to read, write, and speak English fluently Able to add, subtract, multiply, and divide in all units of measurement; this may include using whole numbers, common fractions, and decimals and be able to compute rate, ration, and percentage Strong time management and organizational skills Excellent communication skills, both orally and in writing Willingness to be a team player and promote a positive team environment Excellent attention to detail Flexible and proactive to meet varied patient and company needs Self-motivated and able to work independently Strong interpersonal and people skills Experience and Qualifications High school diploma or GED Must be a Certified Pharmacy Technician or Trainee One year of pharmacy experience preferred Basic proficiency with computer software Benefits Health/Dental/Vision Flexible Spending Account (FSA) or Health Savings Accounts (HSA) 401(k) with company matching, no vesting period Paid holidays  (8 days) Paid Vacation  (10 days)
Full Time
1/21/2021
Houston, TX
(13.6 miles)
Position Summary The Quality Assurance Manager oversees and manages the quality assurance process to adhere to guideline established by regulating agencies and boards to ensure compliance to regulations in the delivery of a quality product.
Duties and Responsibilities Reviews/performs Daily Compliance Verification  Documents and reports results to the Director of Manufacturing  Environmental monitoring and documentation of personal monitoring, air bioburden, surface bioburden, temperatures, and particle counts  Collects environmental monitoring samples as necessary  Trains new Quality Assurance staff  Records sterility testing results, aseptic technique qualifications, and media fill process validations  Prepares/revises operating procedures and specifications  Reviews/approves routine change control requests as designated  Verifies that raw materials meet specifications  Oversees control of product labeling/label accountability   Recommends and/or implements improvements in streamlining processes and procedures in the areas of compounding, validation, change control, laboratory, and risk assessments  Uses incident and Corrective and Preventive Action (CAPA) activities and processes to drive quality improvements and responds to process and service issues  Leads root cause analysis and CAPA for audit observations, product complaints, product non-conformances, and in-process deviations  Directs the investigation of excursions in manufacturing or other related operations  Performs final review of test data/reports to ensure conformance to the established specifications and standard operating procedures  Verifies that product test results meet specifications  Tracks vendor equipment calibration and maintenance records and assess for deviations   Enters test results or summaries into the monthly and quarterly Quality Assurance report template   Documents results of deviation and complaint investigations, causal analysis, corrective actions, and preventive actions  Maintains quality records (equipment calibration and maintenance, training, deviation and complaint investigation, environmental monitoring, Certificate of Analysis, clean room certification)  Knowledge and Skills In-depth knowledge of USP , cGMP, FDA regulations (21 CFR Parts 210, 211), and ICH regulations  Effective communication skills, both written, and verbal  Leadership skills and the ability to facilitate the work activities of others   Proficiency with computer software, SharePoint preferred  Ability to act effectively as a member of a team to resolve problems  Good organizational and time management skills  Ability to work autonomously within established procedures and practices   Experience and Qualifications Bachelor of Science in technical or scientific discipline preferably Microbiology and 10 years in pharmaceutical or medical device FDA GMP environment with 5+ years of supervisory experience  Experience with international regulatory agencies highly desirable  Thorough knowledge of pharmaceutical manufacturing/controls  Preferred ASQ Certified Quality Auditor (CQA), ASQ Certified Manager of Quality/Organizational Excellence, or SQA Registered Quality Assurance Professional  Benefits Health/Dental/Vision  Flexible Spending Account (FSA) or Health Savings Accounts (HSA)   401(k) with company matching   Paid Vacation (10 days)  Paid Holidays (8 days) 
Full Time
1/21/2021
Houston, TX
(15.7 miles)
Position Summary The Inside Sales Group consists of highly-motivated sales representatives who are tasked with creating opportunities and acquiring new accounts by contacting clinic leads who have the authority to prescribe catalog products. The Inside Sales Representative is trained to identify, qualify, contact, and close accounts located in territories nationwide. He or she will use their proficiency for communication to establish strong relationships with key clinical decision makers. They will be trained to have detailed knowledge of facility processes, products, and company protocols along with being responsible for accurately communicating this information to clinics that often have questions as they establish a new pharmaceutical vendor. He or she also carries out planned campaigns designed to provide important information to existing accounts and potential accounts. The Inside Sales Representative has expert product knowledge and is a proficient communicator, helping the company optimize customer relationships, while increasing account revenue potential.
Duties and Responsibilities Possesses detailed product and compounding knowledge   Sources new sales opportunities through inbound lead follow-up and outbound cold calls and emails Converts opportunities into active accounts by presenting detailed information   Establishes, develops, and maintains business relationships with prospective and current healthcare providers in assigned territories Responsible for researching and identifying new leads to enter in the CRM   Updates each CRM profile with detailed and accurate information   Initiates contact with inactive accounts to reinitiate ordering Maintains a minimum number of outgoing contacts and a high standard of professionalism in verbal and written communications  Follows established sales operating procedures and best practices   Executes mass communication campaigns and maintains a follow up schedule until each lead is contacted Implements planned sales strategies based on analytics and customer requests   Meets all performance expectations and sales goals Knowledge and Skills High integrity   Customer-centric High intellectual curiosity   Analytical and quantitative skills   High adaptability in an environment with significant change and ambiguity   Ability to interact effectively with diverse customers via phone and email Must be able to maintain above average attendance and punctuality Able to learn detailed knowledge of pharmaceutical products and specific clinical treatments Accurately pronounce medical and pharmaceutical terminology Excellent verbal and written communication skills Must be detail oriented and possess high level of accuracy Aptitude for online research. Ability to search, locate, and identify target clinic leads Willingness to work collaboratively and ability to demonstrate effective teamwork   Must possess problem solving skills Ability to prioritize work and meet deadlines Must be a self-starter and results-driven Sensitivity to confidential documents and information Proficiency in written and verbal communications Proficiency with computer software, SharePoint preferred Experience and Qualifications Previous experience in outbound call center sales or related sales experience preferred   Experience with CRM software (Salesforce)   Genuine interest in pharmaceutical products related to wellness, quality of life, and hormone therapies  Benefits Health/Dental/Vision  Flexible Spending Account (FSA) or Health Savings Accounts (HSA)  401(k) with company matching, no vesting period  Paid holidays  (8 days)  Paid Vacation  (10 days) 
Full Time
1/21/2021
Houston, TX
(15.7 miles)
Position Summary The primary mission of the Pharmaceutical Sales – Field Specialist is to represent the pharmacy in the field, establishing relationships with clinics who are identified as potential customers, while also providing education and ongoing support to assigned accounts. The Pharmaceutical Sales - Field Specialist is expected to identify and qualify leads within their assigned territory. This position maintains scheduled communications with potential accounts (leads) with the goal of establishing them as active accounts, in addition to tracking and managing all identified leads from the field.

Duties and Responsibilities Visits physicians’ offices, clinics, and other healthcare facilities with the goal of promoting services in assigned territory  Establishes, develops, and maintains business relationships with current and prospective healthcare providers in the assigned territory or target list to generate new business and retain existing business for the Company’s products and services   Analyzes the territory/target list potential and determines the value of existing and prospective healthcare provider’s value to the organization   Plans and organizes personal sales strategies by maximizing the return on time investment for the territory/target list   Utilizes CRM to report on healthcare provider’s needs, problems, interests, competitive activities, and potential for utilization of company products and services   Keeps abreast of product applications, clinical journals/publications, market conditions, and competitive activities thru pertinent literature   Maintains updated daily communication logs on activity and call frequency in CRM to ensure overall goals are met   Follows up with assigned accounts to provide any needed assistance and to resolve any service complaints   Provides continued education and information pertaining to compounded medications, new products, backordered medications, and general pharmacy updates. This education is conducted in person with the physician and/or clinic managers   Prepares and presents proposals and quotes and recommends products based on customer needs  Establishes product and monthly volumes for target clinics   Obtains and analyzes pricing to determine the best possible advantage for the customer and the company based on company policy   Serves as a communication liaison between assigned accounts and the company, utilizing internal resources as needed   Consistently meets or exceeds minimum KPI standards and expectations   Ensures successful adherence to policies, procedures, and changes to the organization   Knowledge and Skills Must possess superior time management skills and maintain above average punctuality   Must be well-groomed and able to adhere to company dress code   Ability to interact with clinical department administration, management, and diverse client groups   Ability to engage professionally with small and large groups, speak clearly, and provide accurate information with proper pronunciation of terminology   Must possess aptitude for comprehension and retention of knowledge pertaining to catalog products   Willingness to work collaboratively and demonstrate effective teamwork while working directly with other members of the sales department   Ability to work independently and manage work tasks effectively   Ability to complete work both remotely and in the field   Must be detail oriented and possess a high level of accuracy   Excellent verbal and written communication skills   Ability to independently maintain a schedule and quickly adapt to schedule changes   Aptitude for the use of technology to maximize efficiency in the field. This includes using assigned equipment for digital presentations, email access, digital references, and data access   Ability to prioritize work and meet sales goals   Must be a self-starter and results-driven   Must possess problem solving and analytical skills   Sensitivity to confidential documents and information   Strong adherence to state and federal regulation, pharmacy protocol, and the sales department code of conduct   Completes all work with honesty, integrity, and the highest level of professionalism   Experience and Qualifications Bachelor's Degree or medical/pharmacy certification (RN, PhT, LPN, etc) or minimum 5 years' experience in pharmaceutical, nutritional supplement, and/or medical sales preferred   Must possess a valid driver’s license and adequate transportation   Proficiency in Microsoft Excel, Word, and CRM platforms  Benefits Health/Dental/Vision  Flexible Spending Account (FSA) or Health Savings Accounts (HSA)  401(k) with company matching, no vesting period  Paid holidays  (8 days)  Paid Vacation  (10 days) 
Full Time
1/20/2021
Houston, TX
(11.2 miles)
GENERAL PURPOSE: This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating “command” presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure.ESSENTIAL FUNCTIONS:Maintaining Safe & Secure Environment:Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers.Provides visible “command” presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues.Removes clutter and ensures safe, clear egress to emergency exits.Developing Great Teams & Partnerships:Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.Treats all Customers and Associates with respect.Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc.Other duties as assigned to support Loss Prevention initiatives.Personal and Store BrandRepresents and supports the Company brand at all times.Maintains a professional appearance, in accordance with Company dress code.Mitigating Theft & Fraud:Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior.Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership.Adheres to Company policy for external theft response.Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.Minimizing Operational Shortage:Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives.Observes and validates proper checkout procedures for Customers and AssociatesCOMPETENCIES:Manages Work ProcessesBusiness AcumenPlans, Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:High School education or equivalent required, AA degree preferred.One year retail supervisor experience or similar training preferred.One year loss prevention/security training preferred.Active Security Guard License preferredAbility to work effectively in a fast-paced environment.Strong communication skills.Demonstrated ability to build and maintain relationships with the Store team.Excellent Customer service skills.Proven ability to effectively resolve conflict.Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing.PHYSICAL REQUIREMENTS/ADA:Consistent timeliness and regular attendance.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling).Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).Certain assignments may require other qualifications and skills.SUPERVISORY RESPONSIBILITIES:NoneDISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Full Time
1/20/2021
Pearland, TX
(14.7 miles)
GENERAL PURPOSE: This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating “command” presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure.ESSENTIAL FUNCTIONS:Maintaining Safe & Secure Environment:Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers.Provides visible “command” presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues.Removes clutter and ensures safe, clear egress to emergency exits.Developing Great Teams & Partnerships:Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.Treats all Customers and Associates with respect.Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc.Other duties as assigned to support Loss Prevention initiatives.Personal and Store BrandRepresents and supports the Company brand at all times.Maintains a professional appearance, in accordance with Company dress code.Mitigating Theft & Fraud:Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior.Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership.Adheres to Company policy for external theft response.Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.Minimizing Operational Shortage:Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives.Observes and validates proper checkout procedures for Customers and AssociatesCOMPETENCIES:Manages Work ProcessesBusiness AcumenPlans, Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:High School education or equivalent required, AA degree preferred.One year retail supervisor experience or similar training preferred.One year loss prevention/security training preferred.Active Security Guard License preferredAbility to work effectively in a fast-paced environment.Strong communication skills.Demonstrated ability to build and maintain relationships with the Store team.Excellent Customer service skills.Proven ability to effectively resolve conflict.Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing.PHYSICAL REQUIREMENTS/ADA:Consistent timeliness and regular attendance.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling).Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).Certain assignments may require other qualifications and skills.SUPERVISORY RESPONSIBILITIES:NoneDISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Full Time
1/20/2021
Houston, TX
(10.6 miles)
GENERAL PURPOSE: The Senior Store Protection Specialist works in partnership with the Area Loss Prevention Manager (ALPM) and store leadership team to ensure compliance of all Loss Prevention directives by embracing company values and the Loss Prevention 4 Key Objectives. May support multiple store locations.ESSENTIAL FUNCTIONS:Mitigating Theft & FraudMonitors entrances/exits and sales floor for potential theft by identifying suspicious behaviors and activityGathers theft indicators and use internal and external intelligence to positively impact shortage trendsPartners with store leadership to monitor in store and corporate level reports to identify possible internal theft activity and report findings to the ALPM.Maintains store awareness of the shortage highway and works with store leadership to develop effective action plans to root cause on-going issuesAssists ALPM with internal and external investigations by monitoring and analyzing corporate level reports to problem solve issuesEnsures all Loss Prevention equipment is functioning properly and troubleshoot CCTV and testing of EAS pedestalsMay be responsible for conducting apprehensions with prior approval and proper certificationMaintaining a Safe & Secure EnvironmentProvide a visible presence at store entrances/exits and on sales floor in a company issued vest/uniform monitoring for potential safety issuesProvide assistance to store leadership to maintain a safe and secure environment for associates and customers. Minimizing Operational ShortageIncreases associate awareness around effective processes to minimize operational shortage by training and educating around shortage reduction initiativesObserves and provides feedback on operational processes to support shortage awarenessReview Monthly Safety Inspection Checklists for accuracy and completion and present findings to store leadership and ALPMAlert management to safety hazards (i.e. blocked emergency exits, blocked electrical panels, etc.) and potential safety risks; may be required to stand guard when serious hazards occur (i.e. spills, broken glass, unsafe fixtures, etc.Developing Great Teams & PartnershipsAssists store leadership team with the training of the SPS team to create a strong shortage cultureProvide excellent customer service by greeting customers and answering questionsRegular partnership and collaboration with store leadership and triad partners. May include, but not limited to, conference calls, meetings, store visits, etc.Other duties as assigned to support company Loss Prevention initiatives.COMPETENCIES:Manages Work ProcessesBusiness AcumenPlans, Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:High School diploma or equivalent educationDemonstrated ability to work effectively both independently and within a team in a fast-paced environmentStrong written and oral communication skillsDemonstrated ability to build and maintain working relationships with associates at all levels of the organizationExcellent customer service skillsDemonstrated ability to effectively problem solve with the proper sense of urgencyMust be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testingQUALIFICATIONS AND SPECIAL SKILLS PREFFERED:Four year degree or equivalent educationRetail experience or similar trainingLoss prevention or security work experience or training in a retail settingPossession of current and valid security guard registration card Successful completion of Apprehension Certified Mobile training, as applicablePHYSICAL REQUIREMENTS/ADA:Consistent timeliness and regular attendance. Must be able to stand and walk for prolonged periods of time (up to 8 hours per day)Must be able to reach, raise and lower objects weighing up to 25 lbs. above shoulders from one level to anotherMust be able to regularly twist, bend, stoop, kneel, and crouch; Frequency and duration will vary based on business needsSUPERVISORY RESPONSIBILITIES:NoneDISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Full Time
1/20/2021
Richmond, TX
(28.7 miles)
GENERAL PURPOSE: This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating “command” presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure.ESSENTIAL FUNCTIONS:Maintaining Safe & Secure Environment:Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers.Provides visible “command” presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues.Removes clutter and ensures safe, clear egress to emergency exits.Developing Great Teams & Partnerships:Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.Treats all Customers and Associates with respect.Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc.Other duties as assigned to support Loss Prevention initiatives.Personal and Store BrandRepresents and supports the Company brand at all times.Maintains a professional appearance, in accordance with Company dress code.Mitigating Theft & Fraud:Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior.Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership.Adheres to Company policy for external theft response.Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.Minimizing Operational Shortage:Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives.Observes and validates proper checkout procedures for Customers and AssociatesCOMPETENCIES:Manages Work ProcessesBusiness AcumenPlans, Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:High School education or equivalent required, AA degree preferred.One year retail supervisor experience or similar training preferred.One year loss prevention/security training preferred.Active Security Guard License preferredAbility to work effectively in a fast-paced environment.Strong communication skills.Demonstrated ability to build and maintain relationships with the Store team.Excellent Customer service skills.Proven ability to effectively resolve conflict.Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing.PHYSICAL REQUIREMENTS/ADA:Consistent timeliness and regular attendance.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling).Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).Certain assignments may require other qualifications and skills.SUPERVISORY RESPONSIBILITIES:NoneDISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Full Time
1/20/2021
Richmond, TX
(22.8 miles)
GENERAL PURPOSE:This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating “command” presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure.ESSENTIAL FUNCTIONS:Maintaining Safe & Secure Environment:Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers.Provides visible “command” presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues.Removes clutter and ensures safe, clear egress to emergency exits.Developing Great Teams & Partnerships:Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.Treats all Customers and Associates with respect.Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc.Other duties as assigned to support Loss Prevention initiatives.Personal and Store BrandRepresents and supports the Company brand at all times.Maintains a professional appearance, in accordance with Company dress code.Mitigating Theft & Fraud:Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior.Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership.Adheres to Company policy for external theft response.Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.Minimizing Operational Shortage:Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives.Observes and validates proper checkout procedures for Customers and Associates.COMPETENCIES:Manages Work ProcessesBusiness AcumenPlans, Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:High School education or equivalent required, AA degree preferred.One year retail supervisor experience or similar training preferred.One year loss prevention/security training preferred.Active Security Guard License preferredAbility to work effectively in a fast-paced environment.Strong communication skills.Demonstrated ability to build and maintain relationships with the Store team.Excellent Customer service skills.Proven ability to effectively resolve conflict.Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing.PHYSICAL REQUIREMENTS/ADA:Consistent timeliness and regular attendance. Ability to spend up to 100% of working time standing, walking, and moving around the Store.Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling).Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).Certain assignments may require other qualifications and skills.SUPERVISORY RESPONSIBILITIES:NoneDISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Full Time
1/20/2021
Stafford, TX
(15.3 miles)
GENERAL PURPOSE: This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating “command” presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure.ESSENTIAL FUNCTIONS:Maintaining Safe & Secure Environment:Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers.Provides visible “command” presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues.Removes clutter and ensures safe, clear egress to emergency exits.Developing Great Teams & Partnerships:Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.Treats all Customers and Associates with respect.Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc.Other duties as assigned to support Loss Prevention initiatives.Personal and Store BrandRepresents and supports the Company brand at all times.Maintains a professional appearance, in accordance with Company dress code.Mitigating Theft & Fraud:Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior.Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership.Adheres to Company policy for external theft response.Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.Minimizing Operational Shortage:Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives.Observes and validates proper checkout procedures for Customers and AssociatesCOMPETENCIES:Manages Work ProcessesBusiness AcumenPlans, Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:High School education or equivalent required, AA degree preferred.One year retail supervisor experience or similar training preferred.One year loss prevention/security training preferred.Active Security Guard License preferredAbility to work effectively in a fast-paced environment.Strong communication skills.Demonstrated ability to build and maintain relationships with the Store team.Excellent Customer service skills.Proven ability to effectively resolve conflict.Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing.PHYSICAL REQUIREMENTS/ADA:Consistent timeliness and regular attendance.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling).Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).Certain assignments may require other qualifications and skills.SUPERVISORY RESPONSIBILITIES:NoneDISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
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