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Answers questions, identifies and directs customer to building materials and supplies in the yard and warehouse.
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Cuts lumber, screening, glass, and related materials to size requested by customer.
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Operates forklift safely and effectively to load, unload and move materials in the yard and warehouse.
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Assists customer in loading purchased materials safely and accurately into customer's vehicle. Verifies load ticket to ensure accuracy with purchased materials.
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Follows established loading and ticket procedures as listed in the Standard Operating Procedures.
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Informs store management or personnel of any customer complaints or requests in a timely manner.
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Listens to and resolves service complaints.
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Loads product on to store delivery trucks for delivery and transfer.
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Moves materials and supplies from receiving area to yard or warehouse.
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Marks prices on merchandise signs or labels according to current system prices.
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Square stacks materials on display to maintain safe and orderly conditions in all areas on a daily basis.
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Covers exposed materials, when required, to prevent weather damage.
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Assists with unloading deliveries as needed.
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Performs routine safety check on forklifts according to company guidelines.
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Maintains the cleanliness and appearance of the yard by keeping ground free of clutter including bands, chocks and trash.
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Maintains inventory and displays within assigned area to merchandising standards by stocking, facing, straightening, and cleaning or any other task necessary to maintain appearance and salability of items.
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Performs routine customer vehicle audits, when assigned, for loaded merchandise when customers are leaving the lumberyard by matching what has been loaded to what was purchased on the loading receipt.
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Complies with all company safety standards.
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Follows Standard Operating Procedures while carrying out the responsibilities of position.
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Attends all store meetings and training sessions.