Amazon Logistics (AMZL) delivers packages and smiles to Amazon customers every day. We're looking for motivated, customer-focused individuals who want to join our team training AMZL Drivers on package delivery and vehicle operation. As a Delivery Trainer, you will train Drivers on safe driving practices and high quality customer service when delivering packages to homes, retail locations, and other delivery locations. In this position you will play a key role in keeping our commitment to exceed customer expectations and make sure customer orders, large or small, are delivered on time at the right place.
- Partner with Operations Managers, Dispatchers, and Area Managers to coordinate, facilitate, and measure training related activities
- Track performance and provide identified retraining and process improvement opportunities
- Support standard work and safety programs
- Lead all learning and operational audits
- Facilitate daily training classes for up to 20 people, including in station classes and ride alongs