Store Manager - Town and Country
Company: Goodwill
Location: Houston , TX
Category: Management, General, Retail
Job Type: Full Time
Posted: 1/20/2020

Mission Contribution:

To ensure the efficient and cost-effective operation and stewardship of the Goodwill store through donor and customer relations, processing donated goods, quality control, to maximize profitability and increase training opportunities.


Position Summary:

Under the team leadership of District Sales Manager, is responsible for everything that their assigned store does or fails to do. To ensure the efficient and cost-effective operation and stewardship of the Goodwill store to maximize profitability and increase training opportunities.


Essential Duties and Responsibilities:

  • Ensure 100% donor and customer delight.
  • Responsible for hiring, training, supervising, development and evaluating team members within the framework of Goodwill policies and procedures and job descriptions.
  • Reviews and contributes to store budget, operating the store within budgeted expense to revenue ratios.
  • Responsible for good stewardship of all donations through proper handling and processing of incoming donation flow in and out of the store in accordance with Agency policies and procedures.
  • Scheduling of labor and preparation of time cards/sheets. Responsible for the review and approval of time sheets.
  • The Store Manager is responsible for transportation and maintenance needs of the store.
  • Responsible for the image and security of the store.
  • Responsible for ordering and maintaining supplies in a secured manner in accordance with established budget and Agency practices.
  • Responsible for good stewardship of donations and all other agency property and supplies.



Please include your zipcode when applying so that your application will be delivered to a store near you!


Minimum Qualifications:

  • Basic computer skills.
  • Minimum two years experience in business setting preferred.
  • Minimum of two years of management/supervisory experience preferred.
  • Bachelor's degree or equivalent work experience.
  • Ability to read, write and communicate in English.
  • Must have reliable transportation.
  • Must pass cashiers test.

Special Requirements:

  • Must be willing and able to work flexible shift.

Physical Requirements/Work Environment:

  • Physical requirements include the ability to twist, bend, squat, reach, stoop, kneel, crouch, push and pull. The employee must be able to lift up to 40 pounds (common items include, but are not limited to bags of clothes/miscellaneous items, televisions, computers, sofas, kitchen appliances, bicycles and bedroom sets). The employee must also be able to stand for extended periods of time.
  • Indoor work environment with occasional exposure to outside temperatures. The noise level in the work environment is usually moderate.


Equipment, Machines, and Tools Used:

  • Cash register, credit card and check machines, telephone, mop and broom, pricing and tagging guns, metal clothes racks and hangers, calculator, totes and other material handling equipment.
  • Employee understands he/she may be transferred to another location at any time at the discretion of the Vice President of Operations and/or the District Sales Manager.

Houston, TX 77024
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