This Job Has Expired Goodwill Outlet Assistant Manger - Gessner Houston, TX
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Full Time
9/18/2020
Houston, TX
(4.6 miles)
GENERAL PURPOSE: Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met.ESSENTIAL FUNCTIONS:General Operating Requirements:Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.Communicates any variances to Company standards to the Store Manager.Ensures proper scheduling of Associates to meet business objectives.Ensures compliance with all State, Local and Federal regulations.Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.Accepts special assignments as directed by Leadership.Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.Organizational Development: Assists in recruiting, hiring, training and developing non-exempt Associates.Ensures compliance of Ross personnel policies and procedures.Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.Expense Control:Assists in the management of and continuous monitoring of actual expenditures to be within budget.Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.Maintaining a Safe & Secure Environment: Understands that safety is the number one priority and practices safe behaviors in everything they do.Ensures all Associates understand and can execute emergency operating procedures.Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.Assists in the facilitation of monthly safety meetings.Customer Service: Treats all Customers, Associates, and other leaders with respect.Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.Personal and Store Brand:Represents and supports the Company brand at all times.Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.Manages Store to ensure a clean, neat, easy to shop environment.Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.Merchandise Processing and In-Store MarketingEnsures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.Ensures merchandise is presented and organized according to Company merchandising guidelines.Urgently manages merchandise processing to the sales floor within the expected Company timeframe.Loss Prevention:Assists with training Associates on Loss Prevention awareness and Store shortage goals.As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.Assists in leading the annual inventory process including preparation and execution of inventory guidelines.Monitors mark-out-of-stock policy to ensure proper administration.Ensures Public View Monitor (PVM) system is maintained properly.COMPETENCIES:Manages Work ProcessesBusiness AcumenPlans, Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:Two or more years of Store or Assistant Store Manager experience in a retail environment.Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.Ability to set priorities and exercise independent judgment.Maintain high quality of Customer service.Fluency in English.Ability to work evenings and weekends.Ability to perform basic mathematical calculations commonly used in retail environments.PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Certain assignments may require other qualifications and skills.SUPERVISORY RESPONSIBILITIES:Direct supervision of all non-exempt Associates.DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.'236345
Full Time
9/18/2020
Houston, TX
(5.9 miles)
GENERAL PURPOSE: Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met.ESSENTIAL FUNCTIONS:General Operating Requirements:Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.Communicates any variances to Company standards to the Store Manager.Ensures proper scheduling of Associates to meet business objectives.Ensures compliance with all State, Local and Federal regulations.Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.Accepts special assignments as directed by Leadership.Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.Organizational Development: Assists in recruiting, hiring, training and developing non-exempt Associates.Ensures compliance of Ross personnel policies and procedures.Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.Expense Control:Assists in the management of and continuous monitoring of actual expenditures to be within budget.Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.Maintaining a Safe & Secure Environment: Understands that safety is the number one priority and practices safe behaviors in everything they do.Ensures all Associates understand and can execute emergency operating procedures.Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.Assists in the facilitation of monthly safety meetings.Customer Service: Treats all Customers, Associates, and other leaders with respect.Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.Personal and Store Brand:Represents and supports the Company brand at all times.Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.Manages Store to ensure a clean, neat, easy to shop environment.Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.Merchandise Processing and In-Store MarketingEnsures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.Ensures merchandise is presented and organized according to Company merchandising guidelines.Urgently manages merchandise processing to the sales floor within the expected Company timeframe.Loss Prevention:Assists with training Associates on Loss Prevention awareness and Store shortage goals.As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.Assists in leading the annual inventory process including preparation and execution of inventory guidelines.Monitors mark-out-of-stock policy to ensure proper administration.Ensures Public View Monitor (PVM) system is maintained properly.COMPETENCIES:Manages Work ProcessesBusiness AcumenPlans, Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:Two or more years of Store or Assistant Store Manager experience in a retail environment.Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.Ability to set priorities and exercise independent judgment.Maintain high quality of Customer service.Fluency in English.Ability to work evenings and weekends.Ability to perform basic mathematical calculations commonly used in retail environments.PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Certain assignments may require other qualifications and skills.SUPERVISORY RESPONSIBILITIES:Direct supervision of all non-exempt Associates.DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.'235430
Full Time
8/19/2020
Houston, TX
(6.9 miles)
The Accounts Payable Clerk is part of the Finance Team and is responsible for processing payments to vendors and administrative support. Duties and Responsibilities Reconciles AP vendor balances to vendor statements Processes weekly AP disbursement group which handles all check and ACH/Wire disbursements Maintains vendor relations and vendor database in ERP system, AP/PO/Invoice/Check files, various daily/weekly AP reports in Excel, AP accounting records, and exhibits a professional demeanor while expediting all functions of workflow Assists Finance Team with quarterly/annual audits and month end close procedures Assists with research projects as needed  Receives, records, and deposits cash, checks, and vouchers Verifies accuracy of billing data and revises any errors Checks figures, postings, and documents for correct entry, mathematical accuracy, and proper codes Performs day-to-day administrative tasks such as maintenance of information files and processing paperwork Establishes and maintains interpersonal relationships, developing constructive and cooperative working relationships with others Identifies information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events Knowledge and Skills Excellent skills with Microsoft Excel required Previous work in Oracle a plus Excellent attention to detail Good analytical and problem-solving capability Strong oral and written communication skills Effective interpersonal skill Ability to meet deadline Ability to handle multitask Must be able to work in a fast paced and changing environment Accurate data entry skills Strong time management and organizational skills Willingness to be a team player and promote a positive team environment Flexible and proactive to meet varied team needs Experience and Qualifications 3+ years of relevant work experience Benefits Health/Dental/Vision  Flexible Spending Account (FSA) or Health Savings Accounts (HSA)  401(k) with company matching, no vesting period  Paid holidays (8 days)  Paid Vacation (10 days)  Potential for career growth within an expanding team and organization 
Full Time
9/18/2020
Houston, TX
(8.8 miles)
GENERAL PURPOSE: Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met.ESSENTIAL FUNCTIONS:General Operating Requirements:Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.Communicates any variances to Company standards to the Store Manager.Ensures proper scheduling of Associates to meet business objectives.Ensures compliance with all State, Local and Federal regulations.Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.Accepts special assignments as directed by Leadership.Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.Organizational Development: Assists in recruiting, hiring, training and developing non-exempt Associates.Ensures compliance of Ross personnel policies and procedures.Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.Expense Control:Assists in the management of and continuous monitoring of actual expenditures to be within budget.Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.Maintaining a Safe & Secure Environment: Understands that safety is the number one priority and practices safe behaviors in everything they do.Ensures all Associates understand and can execute emergency operating procedures.Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.Assists in the facilitation of monthly safety meetings.Customer Service: Treats all Customers, Associates, and other leaders with respect.Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.Personal and Store Brand:Represents and supports the Company brand at all times.Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.Manages Store to ensure a clean, neat, easy to shop environment.Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.Merchandise Processing and In-Store MarketingEnsures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.Ensures merchandise is presented and organized according to Company merchandising guidelines.Urgently manages merchandise processing to the sales floor within the expected Company timeframe.Loss Prevention:Assists with training Associates on Loss Prevention awareness and Store shortage goals.As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.Assists in leading the annual inventory process including preparation and execution of inventory guidelines.Monitors mark-out-of-stock policy to ensure proper administration.Ensures Public View Monitor (PVM) system is maintained properly.COMPETENCIES:Manages Work ProcessesBusiness AcumenPlans, Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:Two or more years of Store or Assistant Store Manager experience in a retail environment.Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.Ability to set priorities and exercise independent judgment.Maintain high quality of Customer service.Fluency in English.Ability to work evenings and weekends.Ability to perform basic mathematical calculations commonly used in retail environments.PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Certain assignments may require other qualifications and skills.SUPERVISORY RESPONSIBILITIES:Direct supervision of all non-exempt Associates.DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.'235467
Full Time
9/1/2020
Houston, TX
(10.7 miles)
McCoys Building Supply is hiring Delivery Drivers   Drives company vehicle to deliver lumber, building materials, hardware and other building and maintenance supplies to customer's home, construction site or place of business. Complies with all federal, state and local laws. Collects payment from customers on COD orders and records customer information according to Standard Operating Procedures. Verifies order details and obtains customer signature on store copy of delivery ticket. Follows directions or uses a map to locate delivery addresses or locations efficiently. Records all pertinent delivery information as needed for accurate tracking. Collects and organizes required paperwork for delivery and transfer activity. Treats all customers and their agents with courtesy and respect.  Acts as a customer service liaison between the site customer and the facility personnel. Informs regular customers of new products or services. Informs store management or personnel of any customer complaints or requests in a timely manner. Listens to and resolves service complaints. Collects or picks up empty containers, rejected or unsold merchandise from delivery sites as directed. Loads vehicle safely and accurately. Maintains the cleanliness and appearance of the inside and outside of delivery vehicles. Performs routine safety check on vehicles according to company guidelines. Assists in yard and warehouse with stocking, loading and organizing materials. Assist customers in the yard with loading material and product questions when not driving a delivery truck. Follows Standard Operating Procedures while carrying out the responsibilities of position. Complies with all company safety standards Attends all store meetings and training sessions.
 
Full Time
9/18/2020
Houston, TX
(17 miles)
GENERAL PURPOSE:Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently metESSENTIAL FUNCTIONS:General Operating RequirementsLeads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.Communicates any variances to Company standards to the Store Manager.Ensures proper scheduling of Associates to meet business objectives.Ensures compliance with all State, Local and Federal regulations.Accepts special assignments as directed by Leadership.Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.Organizational DevelopmentAssists in recruiting, hiring, training and developing non-exempt Associates.Ensures compliance of Ross personnel policies and procedures.Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.Expense ControlAssists in the management of and continuous monitoring of actual expenditures to be within budget.Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.Maintaining a Safe & Secure EnvironmentUnderstands that safety is the number one priority and practices safe behaviors in everything they do.Ensures all Associates understand and can execute emergency operating procedures.Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.Assists in the facilitation of monthly safety meetings.Customer ServiceTreats all Customers, Associates, and other leaders with respect.Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.Personal and Store BrandRepresents and supports the Company brand at all times.Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.Manages Store to ensure a clean, neat, easy to shop environment.Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.Merchandise Processing and In-Store MarketingEnsures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.Ensures merchandise is presented and organized according to Company merchandising guidelines.Urgently manages merchandise processing to the sales floor within the expected Company timeframe.Loss PreventionAssists with training Associates on Loss Prevention awareness and Store shortage goals.As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers.Safeguards confidential information, cash and credit card information and merchandise.Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.Assists in leading the annual inventory process including preparation and execution of inventory guidelines.Monitors mark-out-of-stock policy to ensure proper administration.Ensures Public View Monitor (PVM) system is maintained properly.COMPETENCIES:Customer FocusMotivating OthersDrive for ResultsConflict ManagementManaging and Measuring WorkCommunicationHiring and StaffingOrganizingQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:Two or more years of Store or Assistant Store Manager experience in a retail environment.Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.Ability to set priorities and exercise independent judgment.Maintain high quality of Customer service.Fluency in English.Ability to work evenings and weekends.Ability to perform basic mathematical calculations commonly used in retail environments.PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Certain assignments may require other qualifications and skillsSUPERVISORY RESPONSIBILITIES:Direct supervision of all non-exempt Associates.'234665
Full Time
9/18/2020
Katy, TX
(18.3 miles)
Job Summary: Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Responsibilities: Role models exceptional customer service Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor Takes an active role in training and mentoring Associates on established merchandising and processing principals utilizing appropriate company resources and tools Ensures merchandise is properly tagged, hung, secured, and coded per company guidelines Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor Ensures Associates execute tasks and daily activities in accordance with store plan; reprioritizes as needed Monitors and measures productivity of team and coaches as necessary Organizes and rotates back stock for easy replenishment Maintains and upholds merchandising philosophy and signage standards Maintains all organizational, cleanliness and recovery standards for the backroom area according to established company procedures Ensures compliance with recycling and, where applicable, hazardous waste programs Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updates Provides and accepts ongoing recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs during customer interactions Supports and participates in store shrink reduction goals and programs Promotes safety awareness and supports maintenance of a risk-free environment Performs other duties as assigned Requirements: Able to work a flexible schedule to support business needs, including nights and weekends Superior organizational skills with attention to detail Capable of handling multiple tasks at one time Ability to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors to accomplish tasks Capable of lifting heavy objects with or without reasonable accommodation Strong communication skills Ability to train others One year retail and 6 months of leadership experience At HomeGoods, we embrace the unknown?—with new products, new challenges and new ways to make a house a home. Our products add little, special touches to customers' lives and our people do the same for each other. Everyone supports each other to Discover Different—here and throughout the entire TJX family, which includes TJ Maxx, Marshalls, Sierra, and Homesense.Discover Different means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Full Time
9/18/2020
Cypress, TX
(20.7 miles)
GENERAL PURPOSE: Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met.ESSENTIAL FUNCTIONS:General Operating Requirements:Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.Communicates any variances to Company standards to the Store Manager.Ensures proper scheduling of Associates to meet business objectives.Ensures compliance with all State, Local and Federal regulations.Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.Accepts special assignments as directed by Leadership.Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.Organizational Development: Assists in recruiting, hiring, training and developing non-exempt Associates.Ensures compliance of Ross personnel policies and procedures.Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.Expense Control:Assists in the management of and continuous monitoring of actual expenditures to be within budget.Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.Maintaining a Safe & Secure Environment: Understands that safety is the number one priority and practices safe behaviors in everything they do.Ensures all Associates understand and can execute emergency operating procedures.Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.Assists in the facilitation of monthly safety meetings.Customer Service: Treats all Customers, Associates, and other leaders with respect.Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.Personal and Store Brand:Represents and supports the Company brand at all times.Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.Manages Store to ensure a clean, neat, easy to shop environment.Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.Merchandise Processing and In-Store MarketingEnsures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.Ensures merchandise is presented and organized according to Company merchandising guidelines.Urgently manages merchandise processing to the sales floor within the expected Company timeframe.Loss Prevention:Assists with training Associates on Loss Prevention awareness and Store shortage goals.As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.Assists in leading the annual inventory process including preparation and execution of inventory guidelines.Monitors mark-out-of-stock policy to ensure proper administration.Ensures Public View Monitor (PVM) system is maintained properly.COMPETENCIES:Manages Work ProcessesBusiness AcumenPlans, Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:Two or more years of Store or Assistant Store Manager experience in a retail environment.Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.Ability to set priorities and exercise independent judgment.Maintain high quality of Customer service.Fluency in English.Ability to work evenings and weekends.Ability to perform basic mathematical calculations commonly used in retail environments.PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Certain assignments may require other qualifications and skills.SUPERVISORY RESPONSIBILITIES:Direct supervision of all non-exempt Associates.DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.'232464
Full Time
9/18/2020
Baytown, TX
(33.7 miles)
GENERAL PURPOSE: Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met.ESSENTIAL FUNCTIONS:General Operating Requirements:Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.Communicates any variances to Company standards to the Store Manager.Ensures proper scheduling of Associates to meet business objectives.Ensures compliance with all State, Local and Federal regulations.Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.Accepts special assignments as directed by Leadership.Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.Organizational Development: Assists in recruiting, hiring, training and developing non-exempt Associates.Ensures compliance of Ross personnel policies and procedures.Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.Expense Control:Assists in the management of and continuous monitoring of actual expenditures to be within budget.Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.Maintaining a Safe & Secure Environment: Understands that safety is the number one priority and practices safe behaviors in everything they do.Ensures all Associates understand and can execute emergency operating procedures.Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.Assists in the facilitation of monthly safety meetings.Customer Service: Treats all Customers, Associates, and other leaders with respect.Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.Personal and Store Brand:Represents and supports the Company brand at all times.Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.Manages Store to ensure a clean, neat, easy to shop environment.Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.Merchandise Processing and In-Store MarketingEnsures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.Ensures merchandise is presented and organized according to Company merchandising guidelines.Urgently manages merchandise processing to the sales floor within the expected Company timeframe.Loss Prevention:Assists with training Associates on Loss Prevention awareness and Store shortage goals.As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.Assists in leading the annual inventory process including preparation and execution of inventory guidelines.Monitors mark-out-of-stock policy to ensure proper administration.Ensures Public View Monitor (PVM) system is maintained properly.COMPETENCIES:Manages Work ProcessesBusiness AcumenPlans, Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:Two or more years of Store or Assistant Store Manager experience in a retail environment.Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.Ability to set priorities and exercise independent judgment.Maintain high quality of Customer service.Fluency in English.Ability to work evenings and weekends.Ability to perform basic mathematical calculations commonly used in retail environments.PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Certain assignments may require other qualifications and skills.SUPERVISORY RESPONSIBILITIES:Direct supervision of all non-exempt Associates.DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.'236964
Full Time
9/18/2020
Houston, TX
(0.9 miles)
GENERAL PURPOSE: The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.ESSENTIAL FUNCTIONS:Maintaining Safe & Secure Environments:Understands that safety is the number one priority and practices safe behaviors in everything they do.Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area. Removes clutter and ensures safe, clear egress to emergency exits.Responsible for Customer safety including accident prevention, accident reporting and emergency procedures. Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.Customer Service:Treats all Customers, Associates, and other leaders with respect.Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.Personal and Store BrandRepresents and supports the Company brand at all times.Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.Keeps all areas of the Store clean, well-maintained, and merchandised to standard.Responsible for daily trash removal.Inspects restrooms hourly to ensure that cleanliness standards are met.General Merchandising:Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.Responsible for receiving merchandise truck when needed.Processes all merchandise with a sense of urgency.Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).Responsible for cleanliness and organization of all Stockrooms.Helps deliver and place merchandise on sales floor when all merchandise is processed.Responsible for ensuring any back-stock is secured and processed to Company policy.Responsible for merchandising of department including the back stock.Responsible for the reduction of loss due to damage.Ensures compliance to the monthly presentation guidelines in assigned area.Responsible for floor moves and signing including promotional signing as needed.Responsible for re-wraps as needed.Loss Prevention:Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.Ensures Public View Monitor (PVM) system is maintained properly.Conducts “Code 50” package inspections.Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.Front End Supervision and Operations:Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End.Maintains pace, energy and “presence” at the Front End, managing the line to expedite Customers wait timeTrains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards.Controls Retail Associates’ break schedule for backups, lunches and breaks.Ensures all equipment is working properly.Maintains proper supplies and recovery for the Front End area.Ensures go backs are expedited, properly scanned, security tagged and ticketed.Teaches all Associates the “Scan and Bag” best practice.Ensures salability of merchandise on the Front End, aisle tables, Men’s/Women’s 4-way features, and specialty racks.Fitting Rooms:Responsible for the maintenance and cleanliness of the Fitting Rooms.Ensures all Fitting Room garment tags are audited and accounted for to Company policy.Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.Administrative Duties as Assigned by Store Manager:Ensures Cash pulls and bank deposits are conducted to Company policy.Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules.Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed.Other duties as assigned by Store Manager.COMPETENCIES:Manages Work ProcessesBusiness AcumenPlans, Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:Excellent verbal communication skills.Fluency in English.Prior Customer Service and supervisory experience preferred.Familiarity with point-of-sale equipment and applications.Ability to perform basic mathematical calculations commonly used in retail environments.Ability to work evenings and weekends.PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Certain assignments may require other qualifications and skills.Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 lbs.SUPERVISORY RESPONSIBILITIES:Retail AssociatesStockroom Leads (where applicable)DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.'136434
Full Time
9/18/2020
Houston, TX
(2.2 miles)
GENERAL PURPOSE: The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.ESSENTIAL FUNCTIONS:Maintaining Safe & Secure Environments:Understands that safety is the number one priority and practices safe behaviors in everything they do.Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area. Removes clutter and ensures safe, clear egress to emergency exits.Responsible for Customer safety including accident prevention, accident reporting and emergency procedures. Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.Customer Service:Treats all Customers, Associates, and other leaders with respect.Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.Personal and Store BrandRepresents and supports the Company brand at all times.Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.Keeps all areas of the Store clean, well-maintained, and merchandised to standard.Responsible for daily trash removal.Inspects restrooms hourly to ensure that cleanliness standards are met.General Merchandising:Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.Responsible for receiving merchandise truck when needed.Processes all merchandise with a sense of urgency.Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).Responsible for cleanliness and organization of all Stockrooms.Helps deliver and place merchandise on sales floor when all merchandise is processed.Responsible for ensuring any back-stock is secured and processed to Company policy.Responsible for merchandising of department including the back stock.Responsible for the reduction of loss due to damage.Ensures compliance to the monthly presentation guidelines in assigned area.Responsible for floor moves and signing including promotional signing as needed.Responsible for re-wraps as needed.Loss Prevention:Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.Ensures Public View Monitor (PVM) system is maintained properly.Conducts “Code 50” package inspections.Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.Front End Supervision and Operations:Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End.Maintains pace, energy and “presence” at the Front End, managing the line to expedite Customers wait timeTrains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards.Controls Retail Associates’ break schedule for backups, lunches and breaks.Ensures all equipment is working properly.Maintains proper supplies and recovery for the Front End area.Ensures go backs are expedited, properly scanned, security tagged and ticketed.Teaches all Associates the “Scan and Bag” best practice.Ensures salability of merchandise on the Front End, aisle tables, Men’s/Women’s 4-way features, and specialty racks.Fitting Rooms:Responsible for the maintenance and cleanliness of the Fitting Rooms.Ensures all Fitting Room garment tags are audited and accounted for to Company policy.Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.Administrative Duties as Assigned by Store Manager:Ensures Cash pulls and bank deposits are conducted to Company policy.Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules.Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed.Other duties as assigned by Store Manager.COMPETENCIES:Manages Work ProcessesBusiness AcumenPlans, Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:Excellent verbal communication skills.Fluency in English.Prior Customer Service and supervisory experience preferred.Familiarity with point-of-sale equipment and applications.Ability to perform basic mathematical calculations commonly used in retail environments.Ability to work evenings and weekends.PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Certain assignments may require other qualifications and skills.Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 lbs.SUPERVISORY RESPONSIBILITIES:Retail AssociatesStockroom Leads (where applicable)DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.'138219
Full Time
9/19/2020
HOUSTON, TX
(2.2 miles)
Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.Models and delivers a distinctive and delightful customer experience.Customer ExperienceEngages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).OperationsResponsible for holding store keys to open and close without management as necessary.Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.Assist with ensuring the Outdate program is followed with team members.Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.Has working knowledge of store systems and store equipment.Assist at Pharmacy out window as requested.Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).Responsible for bag checks of team members before leaving the store.Complies with all company policies and procedures; maintains respectful relationships with coworkers.Completes special assignments and other tasks as assigned.Training & Personal DevelopmentAttends training and completes PPLs requested by Manager.Obtains and maintains valid PTCB certification or pharmacy license as required by state.CommunicationsServes as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.Reports disciplinary issues and customer complaints to management.
Full Time
9/19/2020
Houston, TX
(2.5 miles)
ALL ABOUT SEASONAL JOBSSeasonal Specialty Sales Roles: A sales force of specialized consultants who provide tailored suggestions and solutions through active selling and compelling visual merchandising presentations that inspire guests and build the basket.Seasonal Service & Engagement: Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery.Seasonal General Merchandise & Food Sales: Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor.At Target we believe our team members have meaningful experiences that help them build and develop skills for a career. These roles can provide you with the:Knowledge of guest service fundamentals and experience supporting a guest first culture across the store Experience in retail business fundamentals: department sales trends, inventory management, and process efficiency and improvementExperience executing daily/weekly workload to support business priorities and deliver on sales goalsWHAT WE ARE LOOKING FORWe might be a great match if:Working in a fun and energetic environment makes you excited… We work efficiently and as a team to deliver for our guestsProviding service to our guests that makes them say I LOVE TARGET! excites you… That’s why we love working at TargetStocking, Setting and Selling Target products sounds like your thing… That’s the core of what we doYou aren’t looking for a Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewardedThe good news is that we have some amazing training that will help teach you everything you need to know. But there are a few skills you should have from the get-go:Welcoming and helpful attitude toward guests and other team membersLearn and adapt to current technology needsWork both independently and with a teamResolve guest questions quickly on the spotAttention to detail and follow a multi-step processWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:Accurately handle cash register operationsClimb up and down laddersScan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 poundsFlexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessaryRoles Include:Seasonal Guest AdvocateSeasonal General Merchandise ExpertSeasonal Fulfillment ExpertSeasonal Food & Beverage ExpertSeasonal Front of Store AttendantSeasonal Beauty ConsultantSeasonal Style ConsultantSeasonal Tech ConsultantSeasonal Inbound ExpertSeasonal Food Service ExpertSeasonal Starbucks BaristaAmericans with Disabilities Act (ADA)Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.
Full Time
9/19/2020
Houston, TX
(3 miles)
ALL ABOUT GENERAL MERCHANDISE Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas of the store. This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work.  At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Team Leader can provide you with the:  Knowledge of guest service fundamentals and experience building a guest first culture on your team Knowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies  Skills in planning department(s) daily/weekly workload to support business priorities and deliver sales goals  Skills in process improvements and workload efficiency  Experience leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent As a General Merchandise Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:  Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement, including: merchandising, pricing, transitions, revisions, sales plans, sampling, promotions and price change Enable a consistent experience for our guests by ensuring product is zoned, in stock, available, accurately priced and signed on the sales floor Enable efficient delivery to our guests by leading pick, pack and ship fulfillment work (if applicable) Assess GM backroom, sales floor areas and fulfillment reporting to identify gaps and develop a plan to resolve Be an expert of operations, accuracy, process and efficiency Oversee execution of processes in inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for select GM areas of the store Responsible for working with Closing teams to identify key priorities and ensure the store is guest ready Create a scheduling plan in partnership with your ETL based off of monthly and weekly business workload and guest traffic Expect and enable team members to stay up-to-date on relevant trends and products Evaluate and recommend candidates for open positions and develop a team of dedicated business owners Lead team onboarding and learning and close knowledge gaps through training and experiences Establish clear goals and expectations and hold team members accountable to expectations Lead and coach the team to ensure accuracy and efficiency in all GM processes Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends) Lead a team that provide a guest-ready and in-stock salesfloor in order to meet the needs of the guest. Assess Fulfillment business and make decisions to help teams fulfill all guest orders accurately and efficiently Demonstrate a culture of ethical conduct, safety and compliance; lead and hold the team accountable to work in the same way If applicable, as a key carrier, follow all safe and secure training and processes Address store needs (emergency, regulatory visits, etc.) All other duties based on business needs WHAT WE ARE LOOKING FOR We might be a great match if: Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guests Providing service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at Target Leading teams who are stocking, setting and selling Target products sounds like your thing… That’s the core of what we do You aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (yes, even on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded The good news is that we have some amazing training that will help teach you everything you need to know to be a General Merchandise Team Leader. But, there are a few skills you should have from the get-go:  High school diploma or equivalent Must be at least 18 years of age or older Previous retail experience preferred, but not required Lead and hold others accountable Learn and adapt to current technology needs Work independently and as part of a team Manage workload and prioritize tasks independently Welcoming and helpful attitude Effective communication skills  We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:  Interpret instructions, reports and information Accurately handle cash register operations Climb up and down ladders Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds  Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary Americans with Disabilities Act (ADA)Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.
Full Time
9/18/2020
Houston, TX
(3 miles)
GENERAL PURPOSE: The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.ESSENTIAL FUNCTIONS:Maintaining Safe & Secure Environments:Understands that safety is the number one priority and practices safe behaviors in everything they do.Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area. Removes clutter and ensures safe, clear egress to emergency exits.Responsible for Customer safety including accident prevention, accident reporting and emergency procedures. Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.Customer Service:Treats all Customers, Associates, and other leaders with respect.Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.Personal and Store BrandRepresents and supports the Company brand at all times.Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.Keeps all areas of the Store clean, well-maintained, and merchandised to standard.Responsible for daily trash removal.Inspects restrooms hourly to ensure that cleanliness standards are met.General Merchandising:Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.Responsible for receiving merchandise truck when needed.Processes all merchandise with a sense of urgency.Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).Responsible for cleanliness and organization of all Stockrooms.Helps deliver and place merchandise on sales floor when all merchandise is processed.Responsible for ensuring any back-stock is secured and processed to Company policy.Responsible for merchandising of department including the back stock.Responsible for the reduction of loss due to damage.Ensures compliance to the monthly presentation guidelines in assigned area.Responsible for floor moves and signing including promotional signing as needed.Responsible for re-wraps as needed.Loss Prevention:Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.Ensures Public View Monitor (PVM) system is maintained properly.Conducts “Code 50” package inspections.Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.Front End Supervision and Operations:Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End.Maintains pace, energy and “presence” at the Front End, managing the line to expedite Customers wait timeTrains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards.Controls Retail Associates’ break schedule for backups, lunches and breaks.Ensures all equipment is working properly.Maintains proper supplies and recovery for the Front End area.Ensures go backs are expedited, properly scanned, security tagged and ticketed.Teaches all Associates the “Scan and Bag” best practice.Ensures salability of merchandise on the Front End, aisle tables, Men’s/Women’s 4-way features, and specialty racks.Fitting Rooms:Responsible for the maintenance and cleanliness of the Fitting Rooms.Ensures all Fitting Room garment tags are audited and accounted for to Company policy.Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.Administrative Duties as Assigned by Store Manager:Ensures Cash pulls and bank deposits are conducted to Company policy.Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules.Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed.Other duties as assigned by Store Manager.COMPETENCIES:Manages Work ProcessesBusiness AcumenPlans, Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:Excellent verbal communication skills.Fluency in English.Prior Customer Service and supervisory experience preferred.Familiarity with point-of-sale equipment and applications.Ability to perform basic mathematical calculations commonly used in retail environments.Ability to work evenings and weekends.PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Certain assignments may require other qualifications and skills.Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 lbs.SUPERVISORY RESPONSIBILITIES:Retail AssociatesStockroom Leads (where applicable)DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.'136426
Full Time
9/18/2020
Houston, TX
(3 miles)
GENERAL PURPOSE: The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.ESSENTIAL FUNCTIONS:Maintaining Safe & Secure Environments:Understands that safety is the number one priority and practices safe behaviors in everything they do.Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area. Removes clutter and ensures safe, clear egress to emergency exits.Responsible for Customer safety including accident prevention, accident reporting and emergency procedures. Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.Customer Service:Treats all Customers, Associates, and other leaders with respect.Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.Personal and Store BrandRepresents and supports the Company brand at all times.Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.Keeps all areas of the Store clean, well-maintained, and merchandised to standard.Responsible for daily trash removal.Inspects restrooms hourly to ensure that cleanliness standards are met.General Merchandising:Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.Responsible for receiving merchandise truck when needed.Processes all merchandise with a sense of urgency.Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).Responsible for cleanliness and organization of all Stockrooms.Helps deliver and place merchandise on sales floor when all merchandise is processed.Responsible for ensuring any back-stock is secured and processed to Company policy.Responsible for merchandising of department including the back stock.Responsible for the reduction of loss due to damage.Ensures compliance to the monthly presentation guidelines in assigned area.Responsible for floor moves and signing including promotional signing as needed.Responsible for re-wraps as needed.Loss Prevention:Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.Ensures Public View Monitor (PVM) system is maintained properly.Conducts “Code 50” package inspections.Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.Front End Supervision and Operations:Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End.Maintains pace, energy and “presence” at the Front End, managing the line to expedite Customers wait timeTrains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards.Controls Retail Associates’ break schedule for backups, lunches and breaks.Ensures all equipment is working properly.Maintains proper supplies and recovery for the Front End area.Ensures go backs are expedited, properly scanned, security tagged and ticketed.Teaches all Associates the “Scan and Bag” best practice.Ensures salability of merchandise on the Front End, aisle tables, Men’s/Women’s 4-way features, and specialty racks.Fitting Rooms:Responsible for the maintenance and cleanliness of the Fitting Rooms.Ensures all Fitting Room garment tags are audited and accounted for to Company policy.Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.Administrative Duties as Assigned by Store Manager:Ensures Cash pulls and bank deposits are conducted to Company policy.Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules.Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed.Other duties as assigned by Store Manager.COMPETENCIES:Manages Work ProcessesBusiness AcumenPlans, Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:Excellent verbal communication skills.Fluency in English.Prior Customer Service and supervisory experience preferred.Familiarity with point-of-sale equipment and applications.Ability to perform basic mathematical calculations commonly used in retail environments.Ability to work evenings and weekends.PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Certain assignments may require other qualifications and skills.Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 lbs.SUPERVISORY RESPONSIBILITIES:Retail AssociatesStockroom Leads (where applicable)DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.'136572
Full Time
9/18/2020
Houston, TX
(3.4 miles)
GENERAL PURPOSE: The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.ESSENTIAL FUNCTIONS:Maintaining Safe & Secure Environments:Understands that safety is the number one priority and practices safe behaviors in everything they do.Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area. Removes clutter and ensures safe, clear egress to emergency exits.Responsible for Customer safety including accident prevention, accident reporting and emergency procedures. Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.Customer Service:Treats all Customers, Associates, and other leaders with respect.Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.Personal and Store BrandRepresents and supports the Company brand at all times.Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.Keeps all areas of the Store clean, well-maintained, and merchandised to standard.Responsible for daily trash removal.Inspects restrooms hourly to ensure that cleanliness standards are met.General Merchandising:Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.Responsible for receiving merchandise truck when needed.Processes all merchandise with a sense of urgency.Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).Responsible for cleanliness and organization of all Stockrooms.Helps deliver and place merchandise on sales floor when all merchandise is processed.Responsible for ensuring any back-stock is secured and processed to Company policy.Responsible for merchandising of department including the back stock.Responsible for the reduction of loss due to damage.Ensures compliance to the monthly presentation guidelines in assigned area.Responsible for floor moves and signing including promotional signing as needed.Responsible for re-wraps as needed.Loss Prevention:Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.Ensures Public View Monitor (PVM) system is maintained properly.Conducts “Code 50” package inspections.Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.Front End Supervision and Operations:Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End.Maintains pace, energy and “presence” at the Front End, managing the line to expedite Customers wait timeTrains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards.Controls Retail Associates’ break schedule for backups, lunches and breaks.Ensures all equipment is working properly.Maintains proper supplies and recovery for the Front End area.Ensures go backs are expedited, properly scanned, security tagged and ticketed.Teaches all Associates the “Scan and Bag” best practice.Ensures salability of merchandise on the Front End, aisle tables, Men’s/Women’s 4-way features, and specialty racks.Fitting Rooms:Responsible for the maintenance and cleanliness of the Fitting Rooms.Ensures all Fitting Room garment tags are audited and accounted for to Company policy.Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.Administrative Duties as Assigned by Store Manager:Ensures Cash pulls and bank deposits are conducted to Company policy.Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules.Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed.Other duties as assigned by Store Manager.COMPETENCIES:Manages Work ProcessesBusiness AcumenPlans, Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:Excellent verbal communication skills.Fluency in English.Prior Customer Service and supervisory experience preferred.Familiarity with point-of-sale equipment and applications.Ability to perform basic mathematical calculations commonly used in retail environments.Ability to work evenings and weekends.PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Certain assignments may require other qualifications and skills.Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 lbs.SUPERVISORY RESPONSIBILITIES:Retail AssociatesStockroom Leads (where applicable)DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.'138217
Full Time
9/19/2020
HOUSTON, TX
(3.6 miles)
Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.Models and delivers a distinctive and delightful customer experience.Customer ExperienceEngages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).OperationsResponsible for holding store keys to open and close without management as necessary.Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.Assist with ensuring the Outdate program is followed with team members.Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.Has working knowledge of store systems and store equipment.Assist at Pharmacy out window as requested.Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).Responsible for bag checks of team members before leaving the store.Complies with all company policies and procedures; maintains respectful relationships with coworkers.Completes special assignments and other tasks as assigned.Training & Personal DevelopmentAttends training and completes PPLs requested by Manager.Obtains and maintains valid PTCB certification or pharmacy license as required by state.CommunicationsServes as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.Reports disciplinary issues and customer complaints to management.
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