Salvage Keyholder - Gessner
Company: Goodwill
Location: Houston , TX
Category: Management, General, Retail
Job Type: Full Time
Posted: 1/9/2020

Position Summary:

To ensure the efficient and cost-effective operation of the Salvage workforce and location through security of corporate assets, customer relations, sale of donated goods, inventory controls and accurate transactions, in order to maximize profitability and increase training opportunities. Also, provides direction, job training, and support of Salvage team members concerning the proper and safe handling of goods, leading to increased revenues for mission services funding. The Salvage Assistant Manager assists the Salvage Manager with providing direction, job training, supervision, and support for Salvage team members concerning the proper handling of goods, leading to increased revenues for mission services funding.

Essential Duties and Responsibilities:

  • Demonstrates Goodwill Houston’s Core Values in all actions.
  • Ensures adherence to Guiding Principles and CARF standards.
  • Ensures alignment and consistency of all aspects of Salvage operations to include SOPs, Reference Guides, job descriptions, performance evaluations, observation checklists, production standards, GoodwillU training, Safety Program, and others documents related to DGR systems.
  • Processes salvage efficiently and effectively based on company needs and adapts to changes in commodities processing as assigned.
  • Bales salvageable merchandise, identify and demonstrate understanding of items that can be baled together or items that cannot be baled but should be process separately.
  • Assist with quality control assurance.
  • As assigned, sorts totes and processes each tote with a sense of urgency.
  • Assist in efficient movement of goods in the warehouse to and from storage or production areas, and in the loading and unloading of trucks with salvage goods with the aid of material handling equipment as needed.
  • Operates assigned material handling equipment in a safe and prudent manner under general supervision, in accordance with the laws of the State of Texas, organizational and safety policies and procedures.
  • Use of safe work procedures and personal protective equipment as required. (i.e. lifting, use of proper equipment, etc.). Reports incidents and injuries in a timely manner to the immediate supervisor.
  • Follows the identified compliance standards and GWH guidelines for processing different commodities.
  • Reports Forklift and other needed equipment repairs and/or maintenance to the Salvage Manager in a timely manner.
  • Establishes and maintains a cooperative, functional work relationship with team leader and all team members.
  • Follows all GWH Guiding Principles and Core Values.
  • Attend in-service and related training as assigned by the Salvage Manager.
  • Fosters, builds, and embodies the culture of DGR and Goodwill Houston.

Please include your zipcode when applying so that your application will be delivered to a store near you!


Minimum Qualifications:

  • High school diploma or equivalent preferred.
  • Experience in warehouse setting preferred.
  • Previous Supervisor experience preferred.
  • Basic computer skills.
  • Current forklift certification.
  • Ability to develop and maintain effective working relationships with team leader, team members, customers, and clients.
  • Ability to maintain a positive, friendly attitude and a neat, clean, and well-groomed appearance.
  • Ability to see details at close range (within a few feet of the observer), and adequate distance to guide the parking and operating of forklift.
  • Ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Skill of operation monitoring, watching indicators to make sure a machine is working properly.
  • Ability to work under general supervision and/or independently.
  • Must be able to work a flexible schedule, including nights and weekends.


Physical Requirements/Work Environment:

  • Ability to twist, bend, squat, reach, stoop, kneel, crouch, push and pull.

  • Ability to lift up to 60 pounds and occasionally lift and/or move up to 100 pounds.

  • Must be able to stand for extended periods of time.

  • Specific vision abilities including close vision, peripheral vision, depth perception and the ability to adjust focus.

  • Work environment includes exposure to outdoor temperatures and moderate noise levels.


Training and Experience:

  • Certified Forklift operator.
  • Six months of experience as a Supervisor, or equivalent work experience required.
  • Proficiency in Salvage tracking & reporting.
  • Safety certifications preferred
  • Knowledgeable in all loading techniques for all salvage load types.

Balanced Scorecard/Key Performance Indicators:

  • Retention improved / Turnover reduced (90 days and annual retention)
  • Processes, systems, planning and reporting documentation produced and maintained
  • Project deliverables completed as assigned
  • Customer feedback / surveys
  • Sales to revenue, payroll percent and production standards

Houston, TX
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